Date of dispatch of this notice: 27/11/2020
External Reference: 2020-283440
TED Reference: 2020/S 233-575095
Contract award notice
Information
Published
Contract award notice
Contract award notice
Results of the procurement procedure
Directive 2014/24/EU
Section I: Contracting authority
I.1)
Name and addresses
Department of Health
N/A
Block 1
Dublin 2
Miesian Plaza
IE
Contact person:
Elaine Tallon
Telephone:
+353 6353014
E-mail:
elaine_tallon@health.gov.ie
Internet address(es):
Main address:
https://www.gov.ie/en/organisation/department-of-health/
Address of the buyer profile:
https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1121
I.4)
Type of the contracting authority
Ministry or any other national or federal authority, including their regional or local subdivisions
I.5)
Main activity
Health
Section II: Object
II.1)
Scope of the procurement
II.1.1)
Title
Provision of an ICT Helpdesk Service
II.1.2)
Main CPV code
48000000
-
Software package and information systems
II.1.3)
Type of contract
Supplies
II.1.4)
Short description
An efficient and professional ICT Helpdesk is required to provide quality, onsite and remote resources to support, maintain and enhance ICT services and to support staff across the Department and its supported agencies .
II.1.6)
Information about lots
This contract is divided into lots:
no
II.2)
Description
II.2.2)
Additional CPV code(s)
72253100
-
Helpdesk services
II.2.3)
Place of performance
Main site or place of performance:
Dublin 2
II.2.4)
Description of the procurement
An efficient and professional ICT Helpdesk is required to provide quality, onsite and remote resources to support, maintain and enhance ICT services and to support staff across the Department and its supported agencies .
II.2.5)
Award criteria
Criteria below
Price
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no
Section IV: Procedure
IV.1)
Description
IV.1.1)
Type of procedure
Open procedure
IV.1.8)
Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement
: no
IV.2)
Administrative information
IV.2.1)
Previous publication concerning this procedure
Notice number in the OJ S: 2020/S 175-423017
Section V: Award of contract
Contract No: 1
Title: Provision of an ICT Helpdesk Service
V.1)
Information on non-award
The contract/lot is not awarded
Other reasons (discontinuation of procedure)Section VI: Complementary information
VI.4)
Procedures for review
VI.4.1)
Review body
Department of Health
Dublin
IE