II.1)
Scope of the procurement
ICT Support Services Framework 2020
72222300
-
Information technology services
Services
II.1.4)
Short description
The Environmental Protection Agency is a growing organization with new demands and challenges for the business. These new challenges bring support projects that put demands on different functions within the business including IT. The ICT unit, in preparation for dealing with the new demands proposes to establish a framework agreement for the provision of Service Desk Support resources to facilitate and supplement EPA staff by providing contracted resources on an as need basis.
II.1.6)
Information about lots
This contract is divided into lots:
yes
II.1.7)
Total value of the procurement
Value excluding VAT:
3100000.00
EUR
1st Line IT Support
Lot No:
1
II.2.2)
Additional CPV code(s)
71356300
-
Technical support services
72222300
-
Information technology services
72250000
-
System and support services
72253200
-
Systems support services
72267100
-
Maintenance of information technology software
72500000
-
Computer-related services
72510000
-
Computer-related management services
II.2.3)
Place of performance
Main site or place of performance:
Co.Wexford
II.2.4)
Description of the procurement
The Environmental Protection Agency is a growing organization with new demands and challenges for the business. These new challenges bring support projects that put demands on different functions within the business including IT. The ICT unit, in preparation for dealing with the new demands proposes to establish a framework agreement for the provision of Service Desk Support resources to facilitate and supplement EPA staff by providing contracted resources on an as need basis.
Criteria below
Cost criterion
-
Name:
Combined daily rate
/
Weighting:
30%
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no
2nd Line IT Support
Lot No:
2
II.2.2)
Additional CPV code(s)
71356300
-
Technical support services
72222300
-
Information technology services
72250000
-
System and support services
72253200
-
Systems support services
72267100
-
Maintenance of information technology software
72500000
-
Computer-related services
72510000
-
Computer-related management services
II.2.3)
Place of performance
Main site or place of performance:
Co. Wexford
II.2.4)
Description of the procurement
The Environmental Protection Agency is a growing organization with new demands and challenges for the business. These new challenges bring support projects that put demands on different functions within the business including IT. The ICT unit, in preparation for dealing with the new demands proposes to establish a framework agreement for the provision of Service Desk Support resources to facilitate and supplement EPA staff by providing contracted resources on an as need basis.
Criteria below
Cost criterion
-
Name:
Combined daily rate
/
Weighting:
30%
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no
2nd Line Support Applications
Lot No:
3
II.2.2)
Additional CPV code(s)
71356300
-
Technical support services
72222300
-
Information technology services
72250000
-
System and support services
72253200
-
Systems support services
72267100
-
Maintenance of information technology software
72500000
-
Computer-related services
72510000
-
Computer-related management services
II.2.3)
Place of performance
Main site or place of performance:
Co.Wexford
II.2.4)
Description of the procurement
The Environmental Protection Agency is a growing organization with new demands and challenges for the business. These new challenges bring support projects that put demands on different functions within the business including IT. The ICT unit, in preparation for dealing with the new demands proposes to establish a framework agreement for the provision of Service Desk Support resources to facilitate and supplement EPA staff by providing contracted resources on an as need basis.
Criteria below
Cost criterion
-
Name:
Combined daily rate
/
Weighting:
30%
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no
2nd Line Support Legacy Applications
Lot No:
4
II.2.2)
Additional CPV code(s)
71356300
-
Technical support services
72222300
-
Information technology services
72250000
-
System and support services
72253200
-
Systems support services
72267100
-
Maintenance of information technology software
72500000
-
Computer-related services
72510000
-
Computer-related management services
II.2.3)
Place of performance
Main site or place of performance:
Co.Wexford
II.2.4)
Description of the procurement
The Environmental Protection Agency is a growing organization with new demands and challenges for the business. These new challenges bring support projects that put demands on different functions within the business including IT. The ICT unit, in preparation for dealing with the new demands proposes to establish a framework agreement for the provision of Service Desk Support resources to facilitate and supplement EPA staff by providing contracted resources on an as need basis.
Criteria below
Cost criterion
-
Name:
Combined daily rate
/
Weighting:
30%
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no