ETENDERS

Contract award notice

Information

Published

Date of dispatch of this notice: 18/08/2020

External Reference: 2020-278141

TED Reference: 2020/S 162-394278

Contract award notice

Contract award notice

Results of the procurement procedure

Directive 2014/24/EU

Section I: Contracting authority

I.1)

Name and addresses

Health Service Executive (HSE)
N/A
Head Office
Naas
Millennium Park
IE
Contact person: Sarah Power
Telephone: +353 0214923045
E-mail: sarah.power1@hse.ie
Internet address(es):
Main address: http://www.hse.ie
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/461

I.2)

Joint procurement

The contract is awarded by a central purchasing body
I.4)

Type of the contracting authority

Body governed by public law
I.5)

Main activity

Health

Section II: Object

II.1)

Scope of the procurement

II.1.1)

Title

My Options Freephone and Webchat Information, Counselling and Nursing Service
Reference number:  HSE 12294
II.1.2)

Main CPV code

85100000  -  Health services
II.1.3)

Type of contract

Services
II.1.4)

Short description

The HSE – HBS Procurement hereby invites suitably qualified and experienced Service Providers to submit tenders for the provision of My Options Freephone and Webchat Information, Counselling and Nursing Service.
II.1.6)

Information about lots

This contract is divided into lots: no
II.1.7)

Total value of the procurement

Value excluding VAT:  3332060.00  EUR
II.2)

Description

II.2.2)

Additional CPV code(s)

85000000  -  Health and social work services
85141220  -  Advisory services provided by nurses
85312300  -  Guidance and counselling services
85312320  -  Counselling services
85320000  -  Social services
II.2.4)

Description of the procurement

The HSE – HBS Procurement hereby invites suitably qualified and experienced Service Providers to submit tenders for the provision of My Options Freephone and Webchat Information, Counselling and Nursing Service.
II.2.5)

Award criteria

Criteria below
Quality criterion  -  Name:  Team experience and subject knowledge  /  Weighting:  20
Quality criterion  -  Name:  Proposed approach, operating model and resource allocation  /  Weighting:  30
Quality criterion  -  Name:  • Understanding of risks and issues  /  Weighting:  20
Price  -  Weighting:  30
II.2.11)

Information about options

Options: no
II.2.13)

Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

Section IV: Procedure

IV.1)

Description

IV.1.1)

Type of procedure

Open procedure
IV.1.8)

Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement : yes
IV.2)

Administrative information

IV.2.1)

Previous publication concerning this procedure

Notice number in the OJ S: 2019/S 204-496989

Section V: Award of contract

Contract No: 1

Title: My Options Freephone and Webchat Information, Counselling and Nursing Service

A contract/lot is awarded: yes
V.2)

Award of contract

V.2.1)

Date of conclusion of the contract

31/07/2020
V.2.2)

Information about tenders

Number of tenders received:  1
Number of tenders received by electronic means:  1
The contract has been awarded to a group of economic operators :  yes
V.2.3)

Name and address of the contractor

Carlow Emergency Doctors on Call Company Limited
Carlow
IE

The contractor is an SME : yes
Cherish CLG t/s One Family
Dublin
IE

The contractor is an SME : yes
V.2.4)

Information on value of the contract/lot (excluding VAT)

Total value of the contract/lot:  3332060.00  EUR

Section VI: Complementary information

VI.4)

Procedures for review

VI.4.1)

Review body

The High Court
The Four Courts
Dublin 7
IE

VI.4.2)

Body responsible for mediation procedures

International Centre for Dispute Resolution (ICDR)
Dublin
IE