Date of dispatch of this notice: 02/07/2020
External Reference: 2020-290936
TED Reference: 2020/S 128-314192
Contract award notice
Information
Published
Contract award notice
Contract award notice
Results of the procurement procedure
Directive 2014/24/EU
Section I: Contracting authority
I.1)
Name and addresses
Fáilte Ireland-National Tourism Development Authority
N/A
88-95 Amiens Street
Dublin
1
IE
Contact person:
Sabrina Jones
Telephone:
+353 18847888
E-mail:
procurement@failteireland.ie
Internet address(es):
Main address:
www.failteireland.ie
Address of the buyer profile:
https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1169
I.4)
Type of the contracting authority
Body governed by public law
I.5)
Main activity
General public services
Section II: Object
II.1)
Scope of the procurement
II.1.1)
Title
Attractions Assessment and Benchmarking Programme
Reference number:
AT/2020/01
II.1.2)
Main CPV code
79400000
-
Business and management consultancy and related services
II.1.3)
Type of contract
Services
II.1.4)
Short description
Fáilte Ireland recognises the importance of delivering a quality experience for our visitors therefore, Fáilte Ireland invests heavily in visitor attractions, supporting the opening of 12 new or enhanced large scale attractions in 2019 including MoLI, Kylemore Abbey and Brú na Boinne visitor centre.
Fáilte Ireland now intends to establish a visitor experience assessment and benchmarking scheme for attractions in Ireland.
Fáilte Ireland now intends to establish a visitor experience assessment and benchmarking scheme for attractions in Ireland.
II.1.6)
Information about lots
This contract is divided into lots:
no
II.2)
Description
II.2.2)
Additional CPV code(s)
72225000
-
System quality assurance assessment and review services
II.2.4)
Description of the procurement
Fáilte Ireland recognises the importance of delivering a quality experience for our visitors therefore, Fáilte Ireland invests heavily in visitor attractions, supporting the opening of 12 new or enhanced large scale attractions in 2019 including MoLI, Kylemore Abbey and Brú na Boinne visitor centre.
Fáilte Ireland now intends to establish a visitor experience assessment and benchmarking scheme for attractions in Ireland.
Fáilte Ireland now intends to establish a visitor experience assessment and benchmarking scheme for attractions in Ireland.
II.2.5)
Award criteria
Criteria below
Quality criterion
-
Name:
Methodology: appropriateness, reputation, documentation, support
/
Weighting:
25
Quality criterion
-
Name:
Benchmarking dataset: quantity and quality
/
Weighting:
25
Quality criterion
-
Name:
Contract Management
/
Weighting:
10
Cost criterion
-
Name:
Ultimate Cost
/
Weighting:
40
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no
Section IV: Procedure
IV.1)
Description
IV.1.1)
Type of procedure
Open procedure
IV.1.8)
Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement
: yes
IV.2)
Administrative information
IV.2.1)
Previous publication concerning this procedure
Notice number in the OJ S: 2020/S 042-099372
Section V: Award of contract
Contract No: 1
Title: Attractions Assessment and Benchmarking Programme
V.1)
Information on non-award
The contract/lot is not awarded
No tenders or requests to participate were received or all were rejectedSection VI: Complementary information
VI.3)
Additional information
1) Interested parties must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for clarifications. All information relating to attachments, including clarifications and changes, will be published on the Irish Government procurement opportunities portal (www.etenders.gov.ie) only. Registration is free of charge. The Contracting Authority will not accept responsibility for information relayed (or not relayed) via third parties
2) This is the sole call for competition for this service.
3) The Contracting Authority will not be responsible for any costs, charges or expenses incurred by candidates, participants or tenderers.
4) Establishment of this contract will be subject to the approval of the competent authorities.
5) If for any reason it is not possible to conclude the contract with the designated successful tenderer emerging from this competitive process; or if having concluded contract the contracting authority considers that the successful tenderer has not met, or cannot meet its obligations; the Contracting Authority reserves the right to contract with the next highest scoring tenderer on the basis of the same terms at any time during the tender validity period. This shall be without prejudice to the right of the contracting authority to cancel this competitive process and/or initiate a new contract award procedure at its sole discretion.
6) At its absolute discretion, the contracting authority may elect to terminate this procurement process, at any time.
7) Without prejudice to the principle of equal treatment, the Contracting Authority is not obliged to engage in a clarification process in respect of questionnaires with missing or incomplete information. Therefore, candidates are advised to ensure that they return Fully completed questionnaires in order to avoid the risk of elimination from the competition at the application stage.
2) This is the sole call for competition for this service.
3) The Contracting Authority will not be responsible for any costs, charges or expenses incurred by candidates, participants or tenderers.
4) Establishment of this contract will be subject to the approval of the competent authorities.
5) If for any reason it is not possible to conclude the contract with the designated successful tenderer emerging from this competitive process; or if having concluded contract the contracting authority considers that the successful tenderer has not met, or cannot meet its obligations; the Contracting Authority reserves the right to contract with the next highest scoring tenderer on the basis of the same terms at any time during the tender validity period. This shall be without prejudice to the right of the contracting authority to cancel this competitive process and/or initiate a new contract award procedure at its sole discretion.
6) At its absolute discretion, the contracting authority may elect to terminate this procurement process, at any time.
7) Without prejudice to the principle of equal treatment, the Contracting Authority is not obliged to engage in a clarification process in respect of questionnaires with missing or incomplete information. Therefore, candidates are advised to ensure that they return Fully completed questionnaires in order to avoid the risk of elimination from the competition at the application stage.
VI.4)
Procedures for review
VI.4.1)
Review body
VI.4.3)
Review procedure
Precise information on deadline(s) for review procedures:
The Contracting Authority will not conclude this contract to which a standstill period applies in accordance with Irish Statutory instrument SI 130 of 2010, until after the expiry of the standstill period which commences on the day following the date of notification of concerned candidates and tenderers. The duration of the standstill period will be 14 calendar days where notifications are sent electronically or by fax and 16 calendar days where these are sent by any other means. The Statutory instrument mentioned above provides that review procedures are available in the High Court to a person who has or has had an interest in obtaining the contract and alleges that he or she has been harmed or is at risk of being harmed by an infringement of the law in relation to that contract.