Date of dispatch of this notice: 26/06/2020
External Reference: 2020-233483
TED Reference: 2020/S 124-304556
Contract award notice
Information
Published
Contract award notice
Contract award notice
Results of the procurement procedure
Directive 2014/24/EU
Section I: Contracting authority
I.1)
Name and addresses
Environmental Protection Agency
N/A
Headquarters
Johnstown Castle Estate
PO Box 3000
IE
Contact person:
Margaret Kinsella
Telephone:
+353 05360600
E-mail:
M.Kinsella@epa.ie
Internet address(es):
Main address:
http://www.epa.ie
Address of the buyer profile:
https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/334
I.4)
Type of the contracting authority
Body governed by public law
I.5)
Main activity
Environment
Section II: Object
II.1)
Scope of the procurement
II.1.1)
Title
SharePoint Service Partnership Framework Agreement
II.1.2)
Main CPV code
72222300
-
Information technology services
II.1.3)
Type of contract
Services
II.1.4)
Short description
The successful Vendor will provide SharePoint services to the EPA as a part of an ICT team.
The requirement is for one vendor to provide resources as needed to help support EPA SharePoint requirements. The expectation is that the vendor will have the skills required and the EPA will draw down on the resources as needed.
This support is required in 3 activity areas of the ICT Team;
- ICT Delivery Team (Data Management activity) requires regular maintenance and monitoring of EPAs SharePoint databases.
- ICT Delivery Team (Development activity) requires 3rd line support for such in-house systems as LEMA, CRM integrations, GMO, InfoPath technology (used in HR, Publishing, Emails & Outlook), Security roles and the extranet for EDEN.
- ICT Operations Management Team (Service Desk activity) requires support for 1st & 2nd line requests for help.
The requirement is for one vendor to provide resources as needed to help support EPA SharePoint requirements. The expectation is that the vendor will have the skills required and the EPA will draw down on the resources as needed.
This support is required in 3 activity areas of the ICT Team;
- ICT Delivery Team (Data Management activity) requires regular maintenance and monitoring of EPAs SharePoint databases.
- ICT Delivery Team (Development activity) requires 3rd line support for such in-house systems as LEMA, CRM integrations, GMO, InfoPath technology (used in HR, Publishing, Emails & Outlook), Security roles and the extranet for EDEN.
- ICT Operations Management Team (Service Desk activity) requires support for 1st & 2nd line requests for help.
II.1.6)
Information about lots
This contract is divided into lots:
no
II.1.7)
Total value of the procurement
Value excluding VAT:
280000.00
EUR
II.2)
Description
II.2.2)
Additional CPV code(s)
48800000
-
Information systems and servers
48810000
-
Information systems
72222000
-
Information systems or technology strategic review and planning services
72222100
-
Information systems or technology strategic review services
72222200
-
Information systems or technology planning services
72223000
-
Information technology requirements review services
72267100
-
Maintenance of information technology software
72267200
-
Repair of information technology software
II.2.3)
Place of performance
Main site or place of performance:
Wexford, Ireland
II.2.4)
Description of the procurement
The successful Vendor will provide SharePoint services to the EPA as a part of an ICT team.
The requirement is for one vendor to provide resources as needed to help support EPA SharePoint requirements. The expectation is that the vendor will have the skills required and the EPA will draw down on the resources as needed.
This support is required in 3 activity areas of the ICT Team;
- ICT Delivery Team (Data Management activity) requires regular maintenance and monitoring of EPAs SharePoint databases.
- ICT Delivery Team (Development activity) requires 3rd line support for such in-house systems as LEMA, CRM integrations, GMO, InfoPath technology (used in HR, Publishing, Emails & Outlook), Security roles and the extranet for EDEN.
- ICT Operations Management Team (Service Desk activity) requires support for 1st & 2nd line requests for help. Calls need to be escalated to the contracted partner/vendor, call resolved, and the call fix shared with EPA Service Desk, so knowledge is captured in tool for future calls.
This support is required for EPA HQ in Wexford and all regional offices. The ICT Team is primarily based in Wexford. The contract requirement is for both on-site (mainly based in EPA Headquarters Wexford) and Off-site resources (Remote Access Clients Base) as specified by the EPA.
The EPA is establishing a single operator framework agreement for the procurement of for provision of SharePoint services from one partner/vendor who will have the required skills that match the work being requested at any given time from the EPA. It is expected that the successful tenderer will have a pool of resources rather than a single resource.
The requirement is for one vendor to provide resources as needed to help support EPA SharePoint requirements. The expectation is that the vendor will have the skills required and the EPA will draw down on the resources as needed.
This support is required in 3 activity areas of the ICT Team;
- ICT Delivery Team (Data Management activity) requires regular maintenance and monitoring of EPAs SharePoint databases.
- ICT Delivery Team (Development activity) requires 3rd line support for such in-house systems as LEMA, CRM integrations, GMO, InfoPath technology (used in HR, Publishing, Emails & Outlook), Security roles and the extranet for EDEN.
- ICT Operations Management Team (Service Desk activity) requires support for 1st & 2nd line requests for help. Calls need to be escalated to the contracted partner/vendor, call resolved, and the call fix shared with EPA Service Desk, so knowledge is captured in tool for future calls.
This support is required for EPA HQ in Wexford and all regional offices. The ICT Team is primarily based in Wexford. The contract requirement is for both on-site (mainly based in EPA Headquarters Wexford) and Off-site resources (Remote Access Clients Base) as specified by the EPA.
The EPA is establishing a single operator framework agreement for the procurement of for provision of SharePoint services from one partner/vendor who will have the required skills that match the work being requested at any given time from the EPA. It is expected that the successful tenderer will have a pool of resources rather than a single resource.
II.2.5)
Award criteria
Criteria below
Quality criterion
-
Name:
Quality of technical and human resources offered
/
Weighting:
25%
Cost criterion
-
Name:
Daily Rate
/
Weighting:
30%
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no
II.2.14)
Additional information
All information is provided in the procurement documents
Section IV: Procedure
IV.1)
Description
IV.1.1)
Type of procedure
Open procedure
IV.1.3)
Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
IV.1.8)
Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement
: no
IV.2)
Administrative information
IV.2.1)
Previous publication concerning this procedure
Notice number in the OJ S: 2019/S 231-566702
Section V: Award of contract
Contract No: 1
Title: SharePoint Service Partnership
V.2)
Award of contract
V.2.1)
Date of conclusion of the contract
19/05/2020
V.2.2)
Information about tenders
Number of tenders received:
1
Number of tenders received from SMEs:
1
Number of tenders received from tenderers from other EU Member States:
0
Number of tenders received from tenderers from non-EU Member States:
0
Number of tenders received by electronic means:
1
The contract has been awarded to a group of economic operators
:
noV.2.3)
Name and address of the contractor
Hibernia Services Ltd. t/a Evros Technology Group
N/A
Hibernia House, Cherrywood Business Park, Dublin 1
Dublin
Dublin
IE
Telephone:
+353 872887253
E-mail:
hugh.dawson@hetg.ie
The contractor is an SME : yes
V.2.4)
Information on value of the contract/lot (excluding VAT)
Lowest offer:
10000.00
EUR
/
Highest offer:
280000.00
EUR
taken into consideration
Section VI: Complementary information
VI.3)
Additional information
All information is provided in the procurement documents
VI.4)
Procedures for review
VI.4.1)
Review body
High Court
Four Courts
Dublin
7
IE
Telephone:
+353 18886000
E-mail:
highcourtcentraloffice@courts.ie
Internet address:
http://www.courts.ie