ETENDERS

Contract notice

Information

Published

Date of dispatch of this notice: 26/06/2020

Expire date: 10/08/2020

External Reference: 2020-270553

TED Reference: 2020/S 124-304261

Contract notice

Contract notice

Directive 2014/24/EU

Section I: Contracting authority

I.1)

Name and addresses

Dun Laoghaire Rathdown County Council
N/A
County Hall
Dun Laoghaire
Marine Road
IE
Contact person: Mark Bagnell
Telephone: +353 2054700
E-mail: mbagnell@dlrcoco.ie
Internet address(es):
Main address: https://www.dlrcoco.ie/
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1256

I.2)

Joint procurement

The contract is awarded by a central purchasing body
I.3)

Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at:  
http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=168797&B=ETENDERS_SIMPLE
Additional information can be obtained from
the abovementioned address:  
Tenders or requests to participate must be submitted
electronically via:  http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=168797&B=ETENDERS_SIMPLE
Tenders or requests to participate must be submitted
to the abovementioned address
I.4)

Type of the contracting authority

Regional or local authority
I.5)

Main activity

General public services

Section II: Object

II.1)

Scope of the procurement

II.1.1)

Title

The Delivery of Microsoft Dynamics 365 Development, Advisory & Support Services - Multiparty Framework (Cascade System)
Reference number:  DLR-2020-9
II.1.2)

Main CPV code

72212445  -  Customer Relation Management software development services
II.1.3)

Type of contract

Services
II.1.4)

Short description

Dun Laoghaire-Rathdown County Council is seeking to create a Multiparty framework (Cascade System) for the drawdown of Development, Advisory & Support Services for Microsoft Dynamics 365 and related Office 365 products.
It is envisaged that Dun Laoghaire-Rathdown County Council will require access to professional services for a range of Microsoft Dynamics 365 and related Office 365 products requirements including, but not limited to, the following:
-Systems/Business Analysis
-Solutions Development
-Systems Maintenance
-Dynamics 365 Support
-User Adoption, Knowledge Transfer, Change Management and Training.
-Mobile Solutions
-Trusted Advisor
-Documentation
-Build to Share
-End of contract handover
II.1.5)

Estimated total value

Value excluding VAT: 1500000.00  EUR
II.1.6)

Information about lots

This contract is divided into lots: no
II.2)

Description

II.2.2)

Additional CPV code(s)

48000000  -  Software package and information systems
48445000  -  Customer Relation Management software package
72000000  -  IT services: consulting, software development, Internet and support
72500000  -  Computer-related services
72600000  -  Computer support and consultancy services
72610000  -  Computer support services
II.2.4)

Description of the procurement

Dun Laoghaire-Rathdown County Council is seeking to create a Multiparty framework (Cascade System) for the drawdown of Development, Advisory & Support Services for Microsoft Dynamics 365 and related Office 365 products.
It is envisaged that Dun Laoghaire-Rathdown County Council will require access to professional services for a range of Microsoft Dynamics 365 and related Office 365 products requirements including, but not limited to, the following:
-Systems/Business Analysis
-Solutions Development
-Systems Maintenance
-Dynamics 365 Support
-User Adoption, Knowledge Transfer, Change Management and Training.
-Mobile Solutions
-Trusted Advisor
-Documentation
-Build to Share
-End of contract handover
II.2.5)

Award criteria

Criteria below
Quality criterion  -  Name:  Proposed Methodology  /  Weighting:  4000
Quality criterion  -  Name:  Innovation & Build to Share  /  Weighting:  3000
Quality criterion  -  Name:  Support Structures - Upgrades and infrastructure  /  Weighting:  1500
Price  -  Weighting:  3500
II.2.6)

Estimated value

Value excluding VAT: 1500000.00  EUR
II.2.7)

Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 48
This contract is subject to renewal: yes
Description of renewals:  
The Contracting Authority reserves the right to extend the Term for a period of up to one year with a maximum of 1 such extension on the same terms and conditions, subject to the Contracting Authority's obligations at law
II.2.10)

Information about variants

Variants will be accepted: no
II.2.11)

Information about options

Options: no
II.2.13)

Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

Section III: Legal, economic, financial and technical information

III.1)

Conditions for participation

III.1.1)

Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions:  See RFT
III.1.2)

Economic and financial standing

Selection criteria as stated in the procurement documents
III.1.3)

Technical and professional ability

Selection criteria as stated in the procurement documents
III.2)

Conditions related to the contract

III.2.2)

Contract performance conditions

See section 1.4 & 1.4A of the RFT
III.2.3)

Information about staff responsible for the performance of the contract

Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract

Section IV: Procedure

IV.1)

Description

IV.1.1)

Type of procedure

Open procedure
IV.1.3)

Information about a framework agreement or a dynamic purchasing system

The procurement involves the establishment of a framework agreement
Framework agreement with several operators
Envisaged maximum number of participants to the framework agreement:  5
IV.1.8)

Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement : no
IV.2)

Administrative information

IV.2.2)

Time limit for receipt of tenders or requests to participate

Date:  10/08/2020
Local time:  12:00
IV.2.4)

Languages in which tenders or requests to participate may be submitted

English
IV.2.6)

Minimum time frame during which the tenderer must maintain the tender

Duration in months : 3  (from the date stated for receipt of tender)
IV.2.7)

Conditions for opening of tenders

Date:  10/08/2020
Local time:  12:00

Section VI: Complementary information

VI.1)

Information about recurrence

This is a recurrent procurement:  no
VI.2)

Information about electronic workflows

Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
VI.4)

Procedures for review

VI.4.1)

Review body

Dun Laoghaire Rathdown County Council
County Hall, Marine Road, Dún Laoghaire
Dún Laoghaire
A96 K6C9
IE