II.1)
Scope of the procurement
Provision of support, maintenance and future development of the online passport application service.
72000000
-
IT services: consulting, software development, Internet and support
Services
II.1.4)
Short description
The online passport service provides numerous benefits for citizens including a more convenient application process, quicker processing times, reduction in errors, and a greater user experience overall. This online service is the Department’s channel of choice and to date over 1 million applications have been received through this channel since the launch in of the passport card in 2015 coupled with the launch of online passport applications in 2017.
The Department wishes to engage the services of a contractor to provide support and maintenance of the existing website and associated architecture and future development of features, add-ons and associated online services.
II.1.5)
Estimated total value
Value excluding VAT: 950000.00
EUR
II.1.6)
Information about lots
This contract is divided into lots:
no
II.2.2)
Additional CPV code(s)
72200000
-
Software programming and consultancy services
72220000
-
Systems and technical consultancy services
72300000
-
Data services
72400000
-
Internet services
II.2.3)
Place of performance
Main site or place of performance:
Dublin
II.2.4)
Description of the procurement
The online passport service provides numerous benefits for citizens including a more convenient application process, quicker processing times, reduction in errors, and a greater user experience overall. This online service is the Department’s channel of choice and to date over 1 million applications have been received through this channel since the launch in of the passport card in 2015 coupled with the launch of online passport applications in 2017.
The Department wishes to engage the services of a contractor to provide support and maintenance of the existing website and associated architecture and future development of features, add-ons and associated online services.
Price is not the only award criterion and all criteria are stated only in the procurement documents
Value excluding VAT: 950000.00
EUR
II.2.7)
Duration of the contract, framework agreement or dynamic purchasing system
Duration in months:
48
This contract is subject to renewal:
yes
Description of renewals:
Estimated to be in place for Q3 2020, for three years with one extension of one year.
II.2.10)
Information about variants
Variants will be accepted:
no
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no