Date of dispatch of this notice: 29/04/2020
External Reference: 2020-274440
TED Reference: 2020/S 085-202485
Contract award notice
Information
Published
Contract award notice
Contract award notice
Results of the procurement procedure
Directive 2014/24/EU
Section I: Contracting authority
I.1)
Name and addresses
Bus Eireann/Irish Bus
N/A
21 Phibsboro Road
Dublin 7
Broadstone
IE
Contact person:
Ceara McBride
Telephone:
+353 017033387
E-mail:
ceara.mcbride@buseireann.ie
Fax:
+353 018303667
Internet address(es):
Main address:
https://www.buseireann.ie
Address of the buyer profile:
https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/374
I.4)
Type of the contracting authority
Body governed by public law
I.5)
Main activity
Other activity:
Transport
Section II: Object
II.1)
Scope of the procurement
II.1.1)
Title
Provision of an e-Commerce Bus Ticketing System on the Expressway Bus Service for Bus Eireann
Reference number:
BE/SE/11/05/2018
II.1.2)
Main CPV code
22459000
-
Tickets
II.1.3)
Type of contract
Services
II.1.4)
Short description
The focus of this tender is on the 150 strong Expressway fleet, which delivers services every day across our national inter-city route network. Since 2007 it has continually invested in renewing and upgrading its commercial Expressway fleet by the acquisition of premium quality, comfortable and accessible coaches. The result has been an unprecedented improvement in the quality of service and standards of comfort offered to customers travelling on all routes, each day throughout the year.
Bus Éireann (BÉ) uses a range of technologies and applications for its Expressway service. These have been developed independently over time and integrated with back office applications. This has resulted in a complex business process to manage the ticket sales and revenues through the different sales channels.
The supplier shall be required to design, develop and deploy an e-commerce ticketing system for the Bus Éireann Expressway bus service.
Bus Éireann (BÉ) uses a range of technologies and applications for its Expressway service. These have been developed independently over time and integrated with back office applications. This has resulted in a complex business process to manage the ticket sales and revenues through the different sales channels.
The supplier shall be required to design, develop and deploy an e-commerce ticketing system for the Bus Éireann Expressway bus service.
II.1.6)
Information about lots
This contract is divided into lots:
no
II.1.7)
Total value of the procurement
Value excluding VAT:
2582032.00
EUR
II.2)
Description
II.2.2)
Additional CPV code(s)
32524000
-
Telecommunications system
48810000
-
Information systems
48813000
-
Passenger information system
48900000
-
Miscellaneous software package and computer systems
II.2.3)
Place of performance
Main site or place of performance:
Dublin 7
II.2.4)
Description of the procurement
The purpose of this PQQ is to obtain sufficient information to enable the Contracting Authority to evaluate the suitability of Applicants. The intention will be to arrive at a Tender Panel of potential suppliers/service providers for formal Invitation to Tender (ITT), against the requirement and Conditions of Contract. It is intended that following PQQ evaluation, and depending on the quality of details submitted, that at least three (3) but no more than five (5) entities will be invited to submit formal Invitation to Tender (ITT) documents.
The focus of this tender is on the 150 strong Expressway fleet, which delivers services every day across our national inter-city route network. Since 2007 it has continually invested in renewing and upgrading its commercial Expressway fleet by the acquisition of premium quality, comfortable and accessible coaches. The result has been an unprecedented improvement in the quality of service and standards of comfort offered to customers travelling on all routes, each day throughout the year.
Bus Éireann (BÉ) uses a range of technologies and applications for its Expressway service. These have been developed independently over time and integrated with back office applications. This has resulted in a complex business process to manage the ticket sales and revenues through the different sales channels.
The supplier shall be required to design, develop and deploy an e-commerce ticketing system for the Bus Éireann Expressway bus service.
The focus of this tender is on the 150 strong Expressway fleet, which delivers services every day across our national inter-city route network. Since 2007 it has continually invested in renewing and upgrading its commercial Expressway fleet by the acquisition of premium quality, comfortable and accessible coaches. The result has been an unprecedented improvement in the quality of service and standards of comfort offered to customers travelling on all routes, each day throughout the year.
Bus Éireann (BÉ) uses a range of technologies and applications for its Expressway service. These have been developed independently over time and integrated with back office applications. This has resulted in a complex business process to manage the ticket sales and revenues through the different sales channels.
The supplier shall be required to design, develop and deploy an e-commerce ticketing system for the Bus Éireann Expressway bus service.
II.2.5)
Award criteria
Criteria below
Quality criterion
-
Name:
Functional Characteristics
/
Weighting:
58%
Quality criterion
-
Name:
Project Plan
/
Weighting:
5%
Quality criterion
-
Name:
Delivery Methodology
/
Weighting:
5%
Quality criterion
-
Name:
Proposed Team
/
Weighting:
2%
Price
-
Weighting:
30%
II.2.11)
Information about options
Options:
yes
Description of options:
In the tender documentation we detailed the option of Phase 3.
At present the transactions made with cash, DSP and Leap Cards are processed via the TGX150 ETM and the related back-office systems. The expected position is that DSP and Leap processing will remain with the TGX150 machine in the short term but that Cash and all other processes will transfer to the new ticketing system. During this period, the new OBT and related on-bus equipment will need to co-exist with the TGX150 machine on the vehicle and Tenderers will need to ensure that the proposed solution and equipment can co-exist successfully on the vehicle meeting necessary ergonomic, safety and accessibility requirements.
At a future stage, we may take up the option to implement Phase 3 as detail at Section 11 to integrate DSP and Leap processing with this new Ticketing solution and move away from having multiple ticketing devices on bus
At present the transactions made with cash, DSP and Leap Cards are processed via the TGX150 ETM and the related back-office systems. The expected position is that DSP and Leap processing will remain with the TGX150 machine in the short term but that Cash and all other processes will transfer to the new ticketing system. During this period, the new OBT and related on-bus equipment will need to co-exist with the TGX150 machine on the vehicle and Tenderers will need to ensure that the proposed solution and equipment can co-exist successfully on the vehicle meeting necessary ergonomic, safety and accessibility requirements.
At a future stage, we may take up the option to implement Phase 3 as detail at Section 11 to integrate DSP and Leap processing with this new Ticketing solution and move away from having multiple ticketing devices on bus
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no
Section IV: Procedure
IV.1)
Description
IV.1.1)
Type of procedure
Competitive dialogue
IV.1.8)
Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement
: yes
IV.2)
Administrative information
IV.2.1)
Previous publication concerning this procedure
Notice number in the OJ S: 2018/S 091-206847
Section V: Award of contract
Contract No: 1
Title: Provision of an e-Commerce Bus Ticketing System on the Expressway Bus Service for Bus Eireann
V.2)
Award of contract
V.2.1)
Date of conclusion of the contract
06/03/2020
V.2.2)
Information about tenders
Number of tenders received:
17
The contract has been awarded to a group of economic operators
:
noV.2.3)
Name and address of the contractor
Turnit OU
Vaike Tahe TN20
Tartu
51010
EE
The contractor is an SME : yes
V.2.4)
Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
1400000.00
EUR
Total value of the contract/lot:
2582032.00
EUR
Section VI: Complementary information
VI.4)
Procedures for review
VI.4.1)
Review body
High Court
Four Courts
Dublin 2
IE