ETENDERS

Contract award notice

Information

Published

Date of dispatch of this notice: 23/03/2020

External Reference: 2020-293184

TED Reference: 2020/S 061-145945

Contract award notice

Cached Version

Contract award notice

Results of the procurement procedure

Directive 2014/24/EU

Section I: Contracting authority

I.1)

Name and addresses

Department of Employment Affairs and Social Protection
N/A
Kilmainham East
Dublin
IE
IE
Contact person: Dermot Kelly
Telephone: +353 14164105
E-mail: dermot.kelly@welfare.ie
NUTS code:  IE -  IRELAND
Internet address(es):
Main address: http://www.welfare.ie
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/349

I.4)

Type of the contracting authority

Ministry or any other national or federal authority, including their regional or local subdivisions
I.5)

Main activity

Social protection

Section II: Object

II.1)

Scope of the procurement

II.1.1)

Title

The supply of Maintenance and Support of Avaya Aura Suite of Communications Products
II.1.2)

Main CPV code

32545000  -  PABX systems
II.1.3)

Type of contract

Services
II.1.4)

Short description

The supply of Maintenance and Support of Avaya Aura Suite of Communications Products including Avaya Aura Contact Centre
II.1.6)

Information about lots

This contract is divided into lots: no
II.1.7)

Total value of the procurement

Value excluding VAT:  1446010.00  EUR
II.2)

Description

II.2.2)

Additional CPV code(s)

32544000  -  PABX equipment
50334110  -  Telephone network maintenance services
64210000  -  Telephone and data transmission services
64215000  -  IP telephone services
II.2.3)

Place of performance

NUTS code:  IE -  IRELAND
II.2.4)

Description of the procurement

The supply of Maintenance and Support of Avaya Aura Suite of Communications Products including Avaya Aura Contact Centre
II.2.5)

Award criteria

Criteria below
Quality criterion  -  Name:  Named Technical Resources  /  Weighting:  30
Quality criterion  -  Name:  Technical Proposal  /  Weighting:  10
Quality criterion  -  Name:  Monitoring and reporting  /  Weighting:  5
Quality criterion  -  Name:  Technical resource  /  Weighting:  5
Price  -  Weighting:  50
II.2.11)

Information about options

Options: no
II.2.13)

Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

Section IV: Procedure

IV.1)

Description

IV.1.1)

Type of procedure

Open procedure
IV.1.8)

Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement : no
IV.2)

Administrative information

IV.2.1)

Previous publication concerning this procedure

Notice number in the OJ S: 2019/S 225-551901

Section V: Award of contract

Contract No: 1

Title: The supply of Maintenance and Support of Avaya Aura Suite of Communications Products

A contract/lot is awarded: yes
V.2)

Award of contract

V.2.1)

Date of conclusion of the contract

12/03/2020
V.2.2)

Information about tenders

Number of tenders received:  2
Number of tenders received by electronic means:  2
The contract has been awarded to a group of economic operators :  no
V.2.3)

Name and address of the contractor

Vodafone
326967
Mountainview, Leopardstown
Dublin 18
Dublin
IE
Telephone: +353 879370754
E-mail: Shelah.McMahon@vodafone.com
NUTS code:  IE -  IRELAND
Internet address: http://www.vodafone.com

The contractor is an SME : no
V.2.4)

Information on value of the contract/lot (excluding VAT)

Initial estimated total value of the contract/lot:  850000.00  EUR
Total value of the contract/lot:  867606.00  EUR

Section VI: Complementary information

VI.4)

Procedures for review

VI.4.1)

Review body

High Court
Four Courts, Inns Quay
Dublin 7
IE