Date of dispatch of this notice: 17/04/2020
External Reference: 2020-200786
TED Reference: 2020/S 078-184796
Contract award notice
Information
Published
Contract award notice
Contract award notice
Results of the procurement procedure
Directive 2014/24/EU
Section I: Contracting authority
I.1)
Name and addresses
National Transport Authority
N/A
Dun Sceine, Iveagh Court, Harcourt Lane
Dublin 2
D02 WT20
IE
Contact person:
Mark Bradwell
Telephone:
+353 01-8798362
E-mail:
procurement@nationaltransport.ie
Fax:
+353 01-8798333
Internet address(es):
Main address:
https://nationaltransport.ie
Address of the buyer profile:
https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1149
I.4)
Type of the contracting authority
National or federal agency/office
I.5)
Main activity
Other activity:
Transport
Section II: Object
II.1)
Scope of the procurement
II.1.1)
Title
Competition for the Provision of Tax Saver website and operations services
Reference number:
137244
II.1.2)
Main CPV code
79000000
-
Business services: law, marketing, consulting, recruitment, printing and security
II.1.3)
Type of contract
Services
II.1.4)
Short description
The Authority aims to provide an accessible single point for employers to order Tax Saver tickets, offering a user-friendly system for employers and employees alike, with the aim of increasing the use of public transportation by making it easier for employers to participate in the Tax Saver scheme, thus increasing the number of Tax Saver tickets being purchased by commuters.
In this regard, the Authority is seeking to engage a suitable party to carry out the requirements as set out in Section II.2.4.
In this regard, the Authority is seeking to engage a suitable party to carry out the requirements as set out in Section II.2.4.
II.1.6)
Information about lots
This contract is divided into lots:
no
II.1.7)
Total value of the procurement
Value excluding VAT:
9831122.00
EUR
II.2)
Description
II.2.2)
Additional CPV code(s)
30162000
-
Smart cards
60000000
-
Transport services (excl. Waste transport)
66172000
-
Financial transaction processing and clearing-house services
72000000
-
IT services: consulting, software development, Internet and support
72253000
-
Helpdesk and support services
72253100
-
Helpdesk services
72253200
-
Systems support services
72413000
-
World wide web (www) site design services
72510000
-
Computer-related management services
79200000
-
Accounting, auditing and fiscal services
79400000
-
Business and management consultancy and related services
79500000
-
Office-support services
79900000
-
Miscellaneous business and business-related services
II.2.3)
Place of performance
Main site or place of performance:
Ireland
II.2.4)
Description of the procurement
The Tax Saver Commuter Ticket Scheme was established in Ireland in 2000 as an incentive to encourage more people to avail of public transport and the Authority is seeking to engage a suitable party to, in summary:
• Manage the day-to-day running of the Tax Saver system resulting from this competition;
• Design, develop, test , commission and host an integrated Tax Saver system;
• Provide production ,test, staging, training, load and business continuity environments;
• Provide monitoring dashboard showing status of system components;
• Conduct regular vulnerability checks and penetration tests on the Tax Saver system;
• Manage Tax Saver information security and data protection;
• Manage Tax Saver scheme finances, including exception handling, reconciling transactions and payments, interfacing to banks and effecting settlement, processing commissions, debt collection and other claims;
• Manage orders and fulfilment to deliver personalised tickets via Leap Cards or mTicketing or other ticket channels (if so requested by NTA);
• Manage operational risks;
• Provide customer service via phone, email, web and social media;
• Prepare reports;
• Manage changes and enhancements to Tax Saver system for production, test and certification, business continuity environments;
• Carry out IT and project services;
• Facilitate and support external financial and IT security audits; and
• Carry out such other services as are required to promote the effective operation of the Tax Saver scheme.
• Manage the day-to-day running of the Tax Saver system resulting from this competition;
• Design, develop, test , commission and host an integrated Tax Saver system;
• Provide production ,test, staging, training, load and business continuity environments;
• Provide monitoring dashboard showing status of system components;
• Conduct regular vulnerability checks and penetration tests on the Tax Saver system;
• Manage Tax Saver information security and data protection;
• Manage Tax Saver scheme finances, including exception handling, reconciling transactions and payments, interfacing to banks and effecting settlement, processing commissions, debt collection and other claims;
• Manage orders and fulfilment to deliver personalised tickets via Leap Cards or mTicketing or other ticket channels (if so requested by NTA);
• Manage operational risks;
• Provide customer service via phone, email, web and social media;
• Prepare reports;
• Manage changes and enhancements to Tax Saver system for production, test and certification, business continuity environments;
• Carry out IT and project services;
• Facilitate and support external financial and IT security audits; and
• Carry out such other services as are required to promote the effective operation of the Tax Saver scheme.
II.2.5)
Award criteria
Criteria below
Quality criterion
-
Name:
Quality of the Tenderer’s Proposed Initial Services
/
Weighting:
20%
Quality criterion
-
Name:
Operations Plan
/
Weighting:
30%
Quality criterion
-
Name:
System Design
/
Weighting:
20%
Price
-
Weighting:
30%
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no
II.2.14)
Additional information
the contract cost relates to 5 years
Section IV: Procedure
IV.1)
Description
IV.1.1)
Type of procedure
Restricted procedure
IV.1.8)
Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement
: yes
IV.2)
Administrative information
IV.2.1)
Previous publication concerning this procedure
Notice number in the OJ S: 2018/S 142-324722
Section V: Award of contract
Contract No: 1
Title: Competition for the Provision of Tax Saver website and operations services
V.2)
Award of contract
V.2.1)
Date of conclusion of the contract
12/03/2020
V.2.2)
Information about tenders
Number of tenders received:
3
Number of tenders received from SMEs:
2
Number of tenders received from tenderers from other EU Member States:
0
Number of tenders received from tenderers from non-EU Member States:
0
Number of tenders received by electronic means:
3
The contract has been awarded to a group of economic operators
:
noV.2.3)
Name and address of the contractor
Global Entserv Solutions Ireland Limited (DXC Technology)
Liffey Park Technology Campus, Barnhall Road, Leixlip, Co. Kildare. Ireland
Lexilip
IE
Internet address:
www.dxc.technology
The contractor is an SME : no
V.2.4)
Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
9831122.00
EUR
Total value of the contract/lot:
9831122.00
EUR
Section VI: Complementary information
VI.3)
Additional information
The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates or tenderers relating to this contract award procedure irrespective of the outcome of the competition, or if the competition is postponed or cancelled. All costs incurred by interested parties in participating in this competition must be borne by them. Any contract award will be subject to a number of preconditions, including production of a current tax clearance certificate or tax clearance statement from the Revenue Commissioners in Ireland.The contracting authority may terminate this competition (or any part thereof), change the basis of and the procedures for the bidding process, at any time, or procure the project by alternative means if it appears that the project can thereby be more advantageously procured.
The most economically advantageous or any tender will not automatically be accepted.
Refer to procurement documents for further information.
The most economically advantageous or any tender will not automatically be accepted.
Refer to procurement documents for further information.
VI.4)
Procedures for review
VI.4.1)
Review body
High Court of Ireland
Four Courts, Ground Floor (East Wing), Inns Quay
Dublin 7
D7
IE
Telephone:
+353 18886000
E-mail:
highcourtcentraloffice@courts.ie
Fax:
+353 18886125
Internet address:
http://www.courts.ie
VI.4.3)
Review procedure
Precise information on deadline(s) for review procedures:
As set out in S.I. No. 131/2010 European Communities (Award of Contracts by Utilities Undertakings) (Review Procedures) Regulations 2010 (in particular Regulation 7 thereof).