Date of dispatch of this notice: 05/03/2020
Expire date: 06/04/2020
External Reference: 2020-250362
TED Reference: 2020/S 049-116336
Contract notice
Information
Published
Contract notice
Contract notice
Directive 2014/24/EU
Section I: Contracting authority
I.1)
Name and addresses
Kildare County Council
N/A
Aras Chill Dara
Co. Kildare
Devoy Park
IE
Contact person:
Mary Behan
Telephone:
+353 45980462
E-mail:
mbehan@kildarecoco.ie
Internet address(es):
Main address:
www.kildare.ie/countycouncil
Address of the buyer profile:
https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/385
I.3)
Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at:
http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=163924&B=ETENDERS_SIMPLEAdditional information can be obtained from
the abovementioned address:
Tenders or requests to participate must be submitted
electronically via:
http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=163924&B=ETENDERS_SIMPLE
Tenders or requests to participate must be submitted
to the abovementioned address
I.4)
Type of the contracting authority
Regional or local authority
I.5)
Main activity
General public services
Section II: Object
II.1)
Scope of the procurement
II.1.1)
Title
Establishment of a Single Party framework agreement for provision of services Microsoft Dynamics consultancy
Reference number:
KCCCRM
II.1.2)
Main CPV code
72212445
-
Customer Relation Management software development services
II.1.3)
Type of contract
Services
II.1.4)
Short description
The Contracting Authority proposes to engage in a competitive process for the establishment of a framework agreement for the provision of Services for the provision of Microsoft Dynamics consultancy for KILDARE COUNTY COUNCIL.
II.1.5)
Estimated total value
Value excluding VAT: 600000.00
EUR
II.1.6)
Information about lots
This contract is divided into lots:
no
II.2)
Description
II.2.2)
Additional CPV code(s)
48000000
-
Software package and information systems
48445000
-
Customer Relation Management software package
72000000
-
IT services: consulting, software development, Internet and support
72500000
-
Computer-related services
II.2.4)
Description of the procurement
The Contracting Authority proposes to engage in a competitive process for the establishment of a framework agreement for the provision of Services for the provision of Microsoft Dynamics consultancy for KILDARE COUNTY COUNCIL.
A framework agreement constitutes a means of establishing overall terms and conditions in accordance with which, for a specified duration, individual contracts may or not be awarded.
In the context of a single-party framework agreement, the successful framework member does not have to compete for each new contract.
It is emphasised that a framework agreement constitutes no guarantee to purchase a specific quantity of supplies or services from a particular economic operator. Indeed, the Contracting Authority reserves the right to operate outside of the framework agreement at its discretion, particularly should it become apparent that doing so would offer greater value for money. Notwithstanding the foregoing, the framework agreement approach has been adopted in order to leverage efficiencies and maximise cost savings over the duration of the framework.
There are five elements as outlined below and the successful Tenderer must be capable of providing all five elements. Furthermore, comprehensive details of requirements will be provided at stage 2 of the process.
1. Migration of data from our existing Sugar CRM to Dynamics
2. Configuration of our Microsoft Dynamics o365 environment
3. Configuration of Dynamics environment to deliver key CRM functionality as outlined in Appendix 2.
4. The development of ‘Road map’ items over the life of the project as outlined in Appendix 2.
5. Support, training and maintenance of the Dynamics CRM environment.
A framework agreement constitutes a means of establishing overall terms and conditions in accordance with which, for a specified duration, individual contracts may or not be awarded.
In the context of a single-party framework agreement, the successful framework member does not have to compete for each new contract.
It is emphasised that a framework agreement constitutes no guarantee to purchase a specific quantity of supplies or services from a particular economic operator. Indeed, the Contracting Authority reserves the right to operate outside of the framework agreement at its discretion, particularly should it become apparent that doing so would offer greater value for money. Notwithstanding the foregoing, the framework agreement approach has been adopted in order to leverage efficiencies and maximise cost savings over the duration of the framework.
There are five elements as outlined below and the successful Tenderer must be capable of providing all five elements. Furthermore, comprehensive details of requirements will be provided at stage 2 of the process.
1. Migration of data from our existing Sugar CRM to Dynamics
2. Configuration of our Microsoft Dynamics o365 environment
3. Configuration of Dynamics environment to deliver key CRM functionality as outlined in Appendix 2.
4. The development of ‘Road map’ items over the life of the project as outlined in Appendix 2.
5. Support, training and maintenance of the Dynamics CRM environment.
II.2.5)
Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)
Estimated value
Value excluding VAT: 600000.00
EUR
II.2.7)
Duration of the contract, framework agreement or dynamic purchasing system
Duration in months:
36
This contract is subject to renewal:
yes
Description of renewals:
3 one year extensions
II.2.10)
Information about variants
Variants will be accepted:
no
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no
Section III: Legal, economic, financial and technical information
III.1)
Conditions for participation
III.2)
Conditions related to the contract
Section IV: Procedure
IV.1)
Description
IV.1.1)
Type of procedure
Competitive procedure with negotiation
IV.1.3)
Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
Framework agreement with a single operator
IV.1.4)
Information about reduction of the number of solutions or tenders during negotiation or dialogue
Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated
IV.1.5)
Information about negotiation
The contracting authority reserves the right to award the contract on the basis of the initial tenders without conducting negotiations
IV.1.8)
Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement
: yes
IV.2)
Administrative information
IV.2.2)
Time limit for receipt of tenders or requests to participate
Date:
06/04/2020
Local time:
17:00
IV.2.4)
Languages in which tenders or requests to participate may be submitted
English
Section VI: Complementary information
VI.1)
Information about recurrence
This is a recurrent procurement:
no
VI.4)
Procedures for review
VI.4.1)
Review body
High Court Chief Registrar
The Four Courts, Dublin 7
Dublin 7
IE
Telephone:
+353 18886000
E-mail:
highcourtcentraloffice@courts.ie
VI.4.2)
Body responsible for mediation procedures
High Court Chief Registrar
The Four Courts, Dublin 7
Dublin 7
IE
VI.4.4)
Service from which information about the review procedure may be obtained
High Court Chief Registrar
The Four Courts, Dublin 7
Dublin 7
IE