ETENDERS

Contract award notice

Information

Published

Date of dispatch of this notice: 19/02/2020

External Reference: 2020-272558

TED Reference: 2020/S 038-090308

Contract award notice

Contract award notice

Results of the procurement procedure

Directive 2014/24/EU

Section I: Contracting authority

I.1)

Name and addresses

Sustainable Energy Authority of Ireland
N/A
Three Park Place, Hatch Street Upper
Dublin
D02 FX65
IE
Contact person: Patrick Pirkl
Telephone: +353 8082124
E-mail: patrick.pirkl@seai.ie
Internet address(es):
Main address: http://www.seai.ie
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1188

I.4)

Type of the contracting authority

Body governed by public law
I.5)

Main activity

Other activity:  Sustainable Energy

Section II: Object

II.1)

Scope of the procurement

II.1.1)

Title

System maintenance, level 2 helpdesk support and software development for SEAI's Public Sector Monitoring and Reporting (PSMR) system.
Reference number:  M&R System Maintenance Support
II.1.2)

Main CPV code

72253000  -  Helpdesk and support services
II.1.3)

Type of contract

Services
II.1.4)

Short description

The objective of this Request for Tender (RFT) was to invite proposals from suitably qualified service providers to provide system maintenance, level 2 helpdesk support and software development for SEAI’s Public Sector M&R system that will continue to be used to track performance against the public sector’s 2020 energy efficiency improvement target.
The successful Tenderer will work with SEAI and its partners to maintain a secure, robust, accessible system. The system will be highly available with system failover and full data consistency management at the heart of the service.
For further information please refer to the RFT published on www.etenders.gov.ie
II.1.6)

Information about lots

This contract is divided into lots: no
II.1.7)

Total value of the procurement

Value excluding VAT:  429555.00  EUR
II.2)

Description

II.2.2)

Additional CPV code(s)

72000000  -  IT services: consulting, software development, Internet and support
72220000  -  Systems and technical consultancy services
72246000  -  Systems consultancy services
72250000  -  System and support services
72253100  -  Helpdesk services
72253200  -  Systems support services
72600000  -  Computer support and consultancy services
72610000  -  Computer support services
72611000  -  Technical computer support services
II.2.4)

Description of the procurement

The objective of this Request for Tender (RFT) was to invite proposals from suitably qualified service providers to provide system maintenance, level 2 helpdesk support and software development for SEAI’s Public Sector M&R system that will continue to be used to track performance against the public sector’s 2020 energy efficiency improvement target.
The successful Tenderer will work with SEAI and its partners to maintain a secure, robust, accessible system. The system will be highly available with system failover and full data consistency management at the heart of the service.
For further information please refer to the RFT published on www.etenders.gov.ie
II.2.5)

Award criteria

Criteria below
Quality criterion  -  Name:  Demonstrate a clear understanding of the tender requirements  /  Weighting:  10
Quality criterion  -  Name:  Range and depth of previous experience in delivering 3-4 similar projects within the organisation and quantity, quality and balance of the resources of the proposed team  /  Weighting:  20
Quality criterion  -  Name:  Level of service, innovation, controls and governance demonstrated within the response  /  Weighting:  10
Quality criterion  -  Name:  The proposed approach to management and delivery of required services  /  Weighting:  20
Cost criterion  -  Name:  Cost  /  Weighting:  40
II.2.11)

Information about options

Options: no
II.2.13)

Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: yes
Identification of the project: ERDF

Section IV: Procedure

IV.1)

Description

IV.1.1)

Type of procedure

Open procedure
IV.1.8)

Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement : yes
IV.2)

Administrative information

IV.2.1)

Previous publication concerning this procedure

Notice number in the OJ S: 2019/S 203-494358

Section V: Award of contract

Title: System maintenance, level 2 helpdesk support and software development for SEAI's Public Sector Monitoring and Reporting (PSMR) system.

A contract/lot is awarded: yes
V.2)

Award of contract

V.2.1)

Date of conclusion of the contract

07/02/2020
V.2.2)

Information about tenders

Number of tenders received:  2
The contract has been awarded to a group of economic operators :  no
V.2.3)

Name and address of the contractor

Ultan Technologies Limited,
294178
6/7 Exchange Place, I.F.S.C.
Dublin
D01 T9C2
IE

The contractor is an SME : no
V.2.4)

Information on value of the contract/lot (excluding VAT)

Total value of the contract/lot:  429555.00  EUR

Section VI: Complementary information

VI.4)

Procedures for review

VI.4.1)

Review body

High Court, Four Courts
Inns Quay, Dublin 7
Inns Quay
D7
IE

VI.4.3)

Review procedure

Precise information on deadline(s) for review procedures: 
Courts Service of Ireland, Four Courts, Dublin, Ireland.