ETENDERS

Contract award notice

Information

Published

Date of dispatch of this notice: 06/02/2020

External Reference: 2020-267720

TED Reference: 2020/S 028-065142

Contract award notice

Contract award notice

Results of the procurement procedure

Directive 2014/24/EU

Section I: Contracting authority

I.1)

Name and addresses

Mental Health Commission
N/A
Waterloo Exchange
Dublin 4
Waterloo Road
IE
Contact person: John McPhillips
Telephone: +353 163624147
E-mail: john.mcphillips@mhcirl.ie
Internet address(es):
Main address: http://mhcirl.ie
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1137

I.2)

Joint procurement

The contract is awarded by a central purchasing body
I.4)

Type of the contracting authority

Ministry or any other national or federal authority, including their regional or local subdivisions
I.5)

Main activity

General public services

Section II: Object

II.1)

Scope of the procurement

II.1.1)

Title

Arrangement Register, Case Management System and associated technology required to operationalise the Decision Support Service (DSS)
Reference number:  MHC/DSS/19/009
II.1.2)

Main CPV code

72000000  -  IT services: consulting, software development, Internet and support
II.1.3)

Type of contract

Services
II.1.4)

Short description

The Mental Health Commission (MHC) proposes to award a contract for the design, development, testing and support of ICT systems required to support the operationalisation of the Decision Support Service (DSS). This includes:
• Software to support system requirements
• Implementation of all ICT systems and services to support the activities of the DSS
• Implementation of a secure integration platform
The DSS would like to identify and implement an Arrangements Register, Online Portal and Case Management System and which is robust, scalable, futureproofed and easy-to-use. The proposed system will be used to control, supervise, monitor and report on decision-making arrangements and to investigate and adjudicate on complaints.
II.1.6)

Information about lots

This contract is divided into lots: no
II.1.7)

Total value of the procurement

Value excluding VAT:  4000000.00  EUR
II.2)

Description

II.2.2)

Additional CPV code(s)

30211400  -  Computer configurations
48000000  -  Software package and information systems
48218000  -  License management software package
48311100  -  Document management system
48445000  -  Customer Relation Management software package
48610000  -  Database systems
48900000  -  Miscellaneous software package and computer systems
72200000  -  Software programming and consultancy services
72211000  -  Programming services of systems and user software
72212517  -  IT software development services
72220000  -  Systems and technical consultancy services
72246000  -  Systems consultancy services
72253200  -  Systems support services
72416000  -  Application service providers
II.2.4)

Description of the procurement

The Decision Support Service (DSS) is a new statutory office within the Mental Health Commission (MHC), created by the Assisted Decision-Making (Capacity) Act 2015 (‘the 2015 Act’, ‘the Act’). The DSS needs to be in a position to regulate, support and monitor the services delivered under the 2015 Act in order to ensure that the needs and rights of the relevant person are respected and upheld.
The Mental Health Commission (MHC) proposes to award a contract for the design, development, testing and support of ICT systems required to support the operationalisation of the Decision Support Service (DSS). This includes:
• Software to support system requirements
• Implementation of all ICT systems and services to support the activities of the DSS
• Implementation of a secure integration platform
The DSS would like to identify and implement an Arrangements Register, Online Portal and Case Management System and which is robust, scalable, futureproofed and easy-to-use. The proposed system will be used to control, supervise, monitor and report on decision-making arrangements and to investigate and adjudicate on complaints.
The DSS has a strong commitment to providing accessible, self-service, user-friendly capabilities to all users of its service. Critical to the design of the ICT system is the adoption of a Digital First Approach and the use of modern implementation techniques. Given the personal nature of data held, the highest standards of data security, assurance and support will be required.
II.2.5)

Award criteria

Criteria below
Quality criterion  -  Name:  Quality of Response  /  Weighting:  2700
Quality criterion  -  Name:  Non Functional Requirements  /  Weighting:  1500
Quality criterion  -  Name:  Implementation Services  /  Weighting:  2500
Quality criterion  -  Name:  Value added Features  /  Weighting:  300
Price  -  Weighting:  3000
II.2.11)

Information about options

Options: no
II.2.13)

Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

Section IV: Procedure

IV.1)

Description

IV.1.1)

Type of procedure

Open procedure
IV.1.3)

Information about a framework agreement or a dynamic purchasing system

The procurement involves the establishment of a framework agreement
IV.1.8)

Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement : no
IV.2)

Administrative information

IV.2.1)

Previous publication concerning this procedure

Notice number in the OJ S: 2019/S 140-345011

Section V: Award of contract

Contract No: 1

Title: Arrangement Register, Case Management System and associated technology required to operationalise the Decision Support Service (DSS)

A contract/lot is awarded: yes
V.2)

Award of contract

V.2.1)

Date of conclusion of the contract

06/02/2020
V.2.2)

Information about tenders

Number of tenders received:  3
Number of tenders received from SMEs:  2
Number of tenders received from tenderers from other EU Member States:  0
Number of tenders received from tenderers from non-EU Member States:  0
Number of tenders received by electronic means:  3
The contract has been awarded to a group of economic operators :  no
V.2.3)

Name and address of the contractor

Codec
Hyde House, Adelaide Road, Saint Kevins, Dublin 22
Dublin
D02N446
IE
Telephone: +353 16034300
E-mail: info@codec.ie

The contractor is an SME : no
V.2.4)

Information on value of the contract/lot (excluding VAT)

Initial estimated total value of the contract/lot:  4000000.00  EUR
Lowest offer:  3700000.00  EUR / Highest offer:  4700000.00  EUR   taken into consideration

Section VI: Complementary information

VI.4)

Procedures for review

VI.4.1)

Review body

Chief Executive MHC
Waterloo House Waterloo Road
Dublin 4
IE
E-mail: info@mhcirl.ie
Internet address: www.mhcirl.ie

VI.4.3)

Review procedure

Precise information on deadline(s) for review procedures: 
As per RFT