Date of dispatch of this notice: 19/12/2019
External Reference: 2019-277480
TED Reference: 2019/S 247-610641
Corrigendum
Information
Published
Corrigendum
Corrigendum
Notice for changes or additional information
Services
Directive 2014/24/EU
Section I: Contracting authority/entity
I.1)
Name and addresses
Department of Employment Affairs and Social Protection
N/A
College Road
Sligo
IE
IE
Contact person:
Donn Maguire
Telephone:
+353 17042095
E-mail:
donn.maguire@welfare.ie
Internet address(es):
Main address:
http://www.welfare.ie
Address of the buyer profile:
https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/349
Section II: Object
II.1)
Scope of the procurement
II.1.1)
Title
The provision of Customer Service Benchmark Reporting
II.1.2)
Main CPV code
79342310
-
Customer survey services
II.1.3)
Type of contract
Services
II.1.4)
Short description
The production of an annual quantative and qualatitive customer service/satisfaction survey and report for the Contracting Authority to include in-depth analysis of customer satisfaction with the Department of Employment Affairs and Social Protection's services in a comparative context.
Section VI: Complementary information
VI.6)
Original notice reference
Notice number in the OJ S: 2019/S 242-594853
Section VII: Changes
VII.1)
Information to be changed or added
VII.1.2)
Text to be corrected in the original notice
Section number:
IV.2.2
Place of text to be modified:
Time limit for receipt of tenders or requests to participate
Instead of:
Date:
17/01/2020
Local time:
17:00
Read:
Date:
31/01/2020
Local time:
17:00
Section number:
IV.2.7
Place of text to be modified:
Conditions for opening of tenders
Instead of:
Date:
17/01/2020
Local time:
17:00
Read:
Date:
31/01/2020
Local time:
17:00