II.1)
Scope of the procurement
Oracle Middleware Support & Maintenance
Reference number:
ENQEIR656
72321000
-
Added-value database services
Services
II.1.4)
Short description
This tender process is complete.
As part of the European Market Integration Project (EMIP), EirGrid invested in the Oracle Service-Oriented Architecture (SOA) suite utilising the Oracle Service Bus (OSB), Oracle Business Process Execution Language (BPEL) Process Manager, Oracle Business-to-Business (B2B), and Oracle Applicability Statement 2 (AS2) products to integrate the various I-SEM market systems. The Oracle SOA suite was used in the I-SEM Market Trial and is being supported by the programme for one year post deployment into production from 1st October 2018.
Both I-SEM and the Oracle Middleware are high availability systems.
Candidates are invited to submit a qualification application for inclusion on the tender list in accordance with this PQQ.
II.1.6)
Information about lots
This contract is divided into lots:
no
II.1.7)
Total value of the procurement
( Agree to publish? yes )
Value excluding VAT:
11000000.00
EUR
II.2.2)
Additional CPV code(s)
48600000
-
Database and operating software package
72212610
-
Database software development services
72320000
-
Database services
II.2.3)
Place of performance
Main site or place of performance:
Dublin, Belfast
II.2.4)
Description of the procurement
This tender process is complete.
EirGrid intends to establish a single supplier framework.
The Framework Agreement period will be for an initial duration of three years with the option to extend annually for up to an additional five years, subject always to the satisfactory performance of the supplier.
The Scope of Requirements is expected to include, but is not limited to:
A. Application Maintenance and Support Services:
i. I-SEM Oracle middleware application monitoring
- Perform Daily & regular checks of the Oracle Middleware Application
ii. I-SEM Oracle middleware interface and incident monitoring
- Actively monitor the Oracle Middleware Interfaces and manage any incidents
iii. I-SEM Oracle middleware interface error and incident resolution
- Manage the resolution of an interface incident/error
iv. I-SEM Oracle middleware interface reporting and administration
- Report on Oracle Middleware incident/errors and stability of the environment along agreed reporting schedule
v. Manage critical patch updates and security alerts for I-SEM Oracle middleware applications
- Manage critical patch updates through the agreed deployment and test procedure
vi. Support and management of Oracle middleware cloud test & production infrastructure
- Provide and manage cloud development and factory test architecture/infrastructure
vii. Application maintenance support minor changes
- Manage minor changes through the agreed Minor Change procedure
B. Project and Consultancy delivery:
i. Best practice advice
ii. Roadmap for future Oracle middleware expansion
iii. Delivery of projects and change requests
C. Continual Service Improvement
A key component of the service will be continual service improvement and the successful Tenderer will be expected to outline improvements throughout the duration of the contract.
This will include Oracle release schedules and their relevance to the EirGrid business, organisation and management of infrastructure roadmaps etc.
II.2.5)
Award criteria
( Agree to publish? yes )
Criteria below
Quality criterion
-
Name:
1. Quality, Quantity and Balance of Human Resources
/
Weighting:
10
Quality criterion
-
Name:
Services
/
Weighting:
40
Quality criterion
-
Name:
Governance
/
Weighting:
10
Quality criterion
-
Name:
4. Service Levels and Continuous Improvement
/
Weighting:
5
Quality criterion
-
Name:
Transition
/
Weighting:
5
Quality criterion
-
Name:
Legal
/
Weighting:
5
Price
-
Weighting:
25
II.2.11)
Information about options
Options:
yes
Description of options:
The initial contract period envisaged is three years with the possibility to extend annually up to a further five years, subject always to the satisfactory performance of the supplier.
The estimated spend of €11,000,000 is taking into account the full duration of the contract including the possible extensions.
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no