ETENDERS

Contract award notice

Information

Published

Date of dispatch of this notice: 09/10/2019

External Reference: 2019-274525

TED Reference: 2019/S 197-479251

Contract award notice

Contract award notice

Results of the procurement procedure

Directive 2014/24/EU

Section I: Contracting authority

I.1)

Name and addresses

Department of Employment Affairs and Social Protection
N/A
Kilmainham East
Dublin
IE
IE
Contact person: Dermot Kelly
Telephone: +353 14164105
E-mail: dermot.kelly@welfare.ie
Internet address(es):
Main address: http://www.welfare.ie
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/349

I.4)

Type of the contracting authority

Ministry or any other national or federal authority, including their regional or local subdivisions
I.5)

Main activity

Social protection

Section II: Object

II.1)

Scope of the procurement

II.1.1)

Title

The supply of Maintenance and Support of Avaya Aura Suite of Communications Products including Avaya Aura Contact Centre
Reference number:  155490
II.1.2)

Main CPV code

32545000  -  PABX systems
II.1.3)

Type of contract

Services
II.1.4)

Short description

The supply of Maintenance and Support of Avaya Aura Suite of Communications Products including Avaya Aura Contact Centre
II.1.6)

Information about lots

This contract is divided into lots: no
II.2)

Description

II.2.2)

Additional CPV code(s)

32544000  -  PABX equipment
50334110  -  Telephone network maintenance services
64210000  -  Telephone and data transmission services
64215000  -  IP telephone services
II.2.3)

Place of performance

Main site or place of performance:  
Dublin
II.2.4)

Description of the procurement

The supply of Maintenance and Support of Avaya Aura Suite of Communications Products including Avaya Aura Contact Centre
II.2.5)

Award criteria

Criteria below
Quality criterion  -  Name:  Availability of Resources  /  Weighting:  10
Quality criterion  -  Name:  Technical Expertise  /  Weighting:  20
Quality criterion  -  Name:  Suitability of Overall Proposal  /  Weighting:  5
Quality criterion  -  Name:  Hours of Availability including Out-of-hours cover  /  Weighting:  5
Price  -  Weighting:  60
II.2.11)

Information about options

Options: no
II.2.13)

Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)

Additional information

Tenderers must understand that the Estimated Value is an estimate based on current and future expected usage.

Section IV: Procedure

IV.1)

Description

IV.1.1)

Type of procedure

Open procedure
IV.1.8)

Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement : no
IV.2)

Administrative information

IV.2.1)

Previous publication concerning this procedure

Notice number in the OJ S: 2019/S 155-382723

Section V: Award of contract

Contract No: 1

Title: The supply of Maintenance and Support of Avaya Aura Suite of Communications Products including Avaya Aura Contact Centre

A contract/lot is awarded: no
V.1)

Information on non-award

The contract/lot is not awarded
Other reasons (discontinuation of procedure)

Section VI: Complementary information

VI.3)

Additional information

The RFT process is cancelled in accordance with section 2.1.2 of the RFT.
VI.4)

Procedures for review

VI.4.1)

Review body

High Court
Four Courts, Inns Quay
Dublin 7
IE
Telephone: +353 18886000