ETENDERS

Contract award notice

Information

Published

Date of dispatch of this notice: 25/09/2019

External Reference: 2019-234979

TED Reference: 2019/S 188-457769

Contract award notice

Contract award notice

Results of the procurement procedure

Directive 2014/24/EU

Section I: Contracting authority

I.1)

Name and addresses

Dublin City Council
N/A
Civic Offices, Wood Quay
Dublin 8
Dublin
IE
Contact person: Claudio Libanori
Telephone: +353 12222222
E-mail: claudio.libanori@dublincity.ie
Internet address(es):
Main address: www.dublincity.ie
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/267

I.4)

Type of the contracting authority

Regional or local authority
I.5)

Main activity

General public services

Section II: Object

II.1)

Scope of the procurement

II.1.1)

Title

The Provision of Second Level Support / Professional Services for Microsoft Applications to include Exchange, Active Directory and System Centre Services
Reference number:  Microsoft Support Contract
II.1.2)

Main CPV code

72000000  -  IT services: consulting, software development, Internet and support
II.1.3)

Type of contract

Services
II.1.4)

Short description

Dublin City Council (DCC) wishes to invite tenders using the Open Procedure to establish a Single Party Framework Agreement for the provision of Support and Professional Services for its Microsoft Exchange 2010 environment, Active Directory and Microsoft Systems Centre.
This tender is seeking a full second level support service with SLA, assistance and professional advice in the administration and operation of Microsoft Exchange and an SLA for High Priority A and B calls only for Active Directory and Systems Centre with professional services. Professional services will be requested on a daily call down basis.
The successful tenderer will work closely with DCC’s own IS Technical Support staff. While DCC’s IS Department will have responsibility for First Line support, it is envisaged that there may be overlap at times between the two roles.
Please see Tender Documents for further details.
II.1.6)

Information about lots

This contract is divided into lots: no
II.1.7)

Total value of the procurement

Value excluding VAT:  1000000.00  EUR
II.2)

Description

II.2.2)

Additional CPV code(s)

48000000  -  Software package and information systems
48213000  -  Operating system enhancement software package
48218000  -  License management software package
48223000  -  Electronic mail software package
48422000  -  Software package suites
48510000  -  Communication software package
48511000  -  Desktop communications software package
48516000  -  Exchange software package
48517000  -  IT software package
48982000  -  Configuration management software package
II.2.3)

Place of performance

Main site or place of performance:  
Dublin City Council, Civic Offices, Wood Quay, Dublin 8
II.2.4)

Description of the procurement

Dublin City Council (DCC) wishes to invite tenders using the Open Procedure to establish a Single Party Framework Agreement for the provision of Support and Professional Services for its Microsoft Exchange 2010 environment, Active Directory and Microsoft Systems Centre.
This tender is seeking a full second level support service with SLA, assistance and professional advice in the administration and operation of Microsoft Exchange and an SLA for High Priority A and B calls only for Active Directory and Systems Centre with professional services. Professional services will be requested on a daily call down basis.
The successful tenderer will work closely with DCC’s own IS Technical Support staff. While DCC’s IS Department will have responsibility for First Line support, it is envisaged that there may be overlap at times between the two roles.
Please see Tender Documents for further details.
II.2.5)

Award criteria

Criteria below
Quality criterion  -  Name:  Quality of approach in providing the managed service solution and support services  /  Weighting:  6500
Quality criterion  -  Name:  Technical Merit  /  Weighting:  4000
Quality criterion  -  Name:  Added Value Services  /  Weighting:  1000
Cost criterion  -  Name:  Ultimate Cost  /  Weighting:  6000
II.2.11)

Information about options

Options: yes
Description of options:
2 year framework with option to extend by a further 2 years, 1 year at a time.
II.2.13)

Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

Section IV: Procedure

IV.1)

Description

IV.1.1)

Type of procedure

Open procedure
IV.1.3)

Information about a framework agreement or a dynamic purchasing system

The procurement involves the establishment of a framework agreement
IV.1.8)

Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement : no
IV.2)

Administrative information

IV.2.1)

Previous publication concerning this procedure

Notice number in the OJ S: 2019/S 030-067418

Section V: Award of contract

Contract No: 1

Title: The Provision of Second Level Support / Professional Services for Microsoft Applications to include Exchange, Active Directory and System Centre Services

A contract/lot is awarded: yes
V.2)

Award of contract

V.2.1)

Date of conclusion of the contract

24/06/2019
V.2.2)

Information about tenders

Number of tenders received:  2
Number of tenders received by electronic means:  2
The contract has been awarded to a group of economic operators :  no
V.2.3)

Name and address of the contractor

Evros Technology Group
141524
Cherrywood Business Park
Dublin
Loughlinstown
IE
Telephone: +353 871756174
E-mail: hugh.dawson@evros.ie
Internet address: http://www.evros.ie

The contractor is an SME : yes
V.2.4)

Information on value of the contract/lot (excluding VAT)

Total value of the contract/lot:  1000000.00  EUR

Section VI: Complementary information

VI.4)

Procedures for review

VI.4.1)

Review body

The High Court
Chief Registrar, High Court, Inns Quay
Dublin
Dublin 7
IE
Telephone: +353 18886000
E-mail: HighCourtCentralOffice@courts.ie

VI.4.2)

Body responsible for mediation procedures

Please contact your solicitor
x
IE

VI.4.4)

Service from which information about the review procedure may be obtained

Please contact your solicitor
x
IE