ETENDERS

Contract award notice

Information

Published

Date of dispatch of this notice: 09/07/2019

External Reference: 2019-269179

TED Reference: 2019/S 133-327464

Contract award notice

Contract award notice

Results of the procurement procedure

Directive 2014/24/EU

Section I: Contracting authority

I.1)

Name and addresses

Central Bank of Ireland
N/A
PO Box 559
Dublin 1
New Wapping Street,
IE
Contact person: Elaine Byrne
Telephone: +353 12246622
E-mail: elaine.byrne2@centralbank.ie
Internet address(es):
Main address: http://www.centralbank.ie
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/329

I.4)

Type of the contracting authority

Body governed by public law
I.5)

Main activity

Economic and financial affairs

Section II: Object

II.1)

Scope of the procurement

II.1.1)

Title

SUPPORT & MAINTENANCE SERVICES FOR THE EXPENSES@WORK SYSTEM
Reference number:  2018P030
II.1.2)

Main CPV code

72000000  -  IT services: consulting, software development, Internet and support
II.1.3)

Type of contract

Services
II.1.4)

Short description

The Central Bank wishes to procure a support and maintenance services contract for the Expenses@Work system. This system manages the entire travel process (travel requests, expense claims and related approvals) for the Central Bank, providing a single solution to cover the gathering, filtering, classifying and storage of data in addition to reporting.
II.1.6)

Information about lots

This contract is divided into lots: no
II.1.7)

Total value of the procurement

Value excluding VAT:  119000.00  EUR
II.2)

Description

II.2.2)

Additional CPV code(s)

63516000  -  Travel management services
72200000  -  Software programming and consultancy services
72210000  -  Programming services of packaged software products
72211000  -  Programming services of systems and user software
72212000  -  Programming services of application software
72212422  -  Software development services suites
72243000  -  Programming services
72300000  -  Data services
72500000  -  Computer-related services
72510000  -  Computer-related management services
72540000  -  Computer upgrade services
72600000  -  Computer support and consultancy services
72610000  -  Computer support services
72611000  -  Technical computer support services
II.2.4)

Description of the procurement

The Central Bank wishes to procure a support and maintenance services contract for the Expenses@Work system. This system manages the entire travel process (travel requests, expense claims and related approvals) for the Central Bank, providing a single solution to cover the gathering, filtering, classifying and storage of data in addition to reporting.
II.2.5)

Award criteria

Criteria below
Quality criterion  -  Name:  Quality of methodology for delivery of service  /  Weighting:  30
Quality criterion  -  Name:  Quality of the reliable and continuous service  /  Weighting:  20
Quality criterion  -  Name:  Quality of Incident management  /  Weighting:  15
Quality criterion  -  Name:  Quality and balance of personnel proposed  /  Weighting:  10
Price  -  Weighting:  25
II.2.11)

Information about options

Options: no
II.2.13)

Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

Section IV: Procedure

IV.1)

Description

IV.1.1)

Type of procedure

Open procedure
IV.1.8)

Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement : no
IV.2)

Administrative information

IV.2.1)

Previous publication concerning this procedure

Notice number in the OJ S: 2018/S 144-329685

Section V: Award of contract

Contract No: 1

Title: SUPPORT & MAINTENANCE SERVICES FOR THE EXPENSE@WORK SYSTEM

A contract/lot is awarded: yes
V.2)

Award of contract

V.2.1)

Date of conclusion of the contract

18/12/2018
V.2.2)

Information about tenders

Number of tenders received:  1
The contract has been awarded to a group of economic operators :  no
V.2.3)

Name and address of the contractor

Systems@Work Limited
04756697
39 Agamemnon Road
West Hampstead, London
NW6 1EG
UK
Telephone: +44 2030062269
E-mail: customer.services@systemsatwork.co.uk
Internet address: https://www.systemsatwork.co.uk/contact/

The contractor is an SME : yes
V.2.4)

Information on value of the contract/lot (excluding VAT)

Initial estimated total value of the contract/lot:  100000.00  EUR
Total value of the contract/lot:  119000.00  EUR

Section VI: Complementary information

VI.4)

Procedures for review

VI.4.1)

Review body

Central Bank of Ireland
New Wapping Street, North Wall Quay,
Dublin 2
D2
IE
Telephone: +353 12246435
E-mail: elaine.byrne2@centralbank.ie