II.1)
Scope of the procurement
ICT Service Delivery and Management Solution for Louth Meath Education and Training Board
Reference number:
2019/07
72510000
-
Computer-related management services
Services
II.1.4)
Short description
Louth Meath Education and Training Board invites tenders for the provision of ICT Service Delivery and Management Solution for Louth Meath Education and Training Board
II.1.6)
Information about lots
This contract is divided into lots:
no
II.1.7)
Total value of the procurement
Value excluding VAT:
1120000.00
EUR
II.2.2)
Additional CPV code(s)
72253000
-
Helpdesk and support services
72315000
-
Data network management and support services
72315200
-
Data network management services
72511000
-
Network management software services
72514000
-
Computer facilities management services
72514100
-
Facilities management services involving computer operation
II.2.3)
Place of performance
Main site or place of performance:
Navan, Co.Meath
II.2.4)
Description of the procurement
Louth Meath Education and Training Board invites tenders for the provision of ICT Service Delivery and Management Solution for Louth Meath Education and Training Board
Criteria below
Quality criterion
-
Name:
Details on approach to service continuity
/
Weighting:
100
Quality criterion
-
Name:
Details on how the managed service desk would be provided
/
Weighting:
100
Quality criterion
-
Name:
Details of how the contract and SLA would be provided
/
Weighting:
100
Quality criterion
-
Name:
Details of how the proactive service delivery and management would be provided
/
Weighting:
100
Quality criterion
-
Name:
Details of how the relationship and account management would be delivered
/
Weighting:
100
Quality criterion
-
Name:
Details of hardware support mechanisms
/
Weighting:
100
Price
-
Weighting:
400
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no