Date of dispatch of this notice: 13/05/2019
External Reference: 2019-226417
TED Reference: 2019/S 093-225324
Contract award notice
Information
Published
Contract award notice
Contract award notice
Results of the procurement procedure
Directive 2014/24/EU
Section I: Contracting authority
I.1)
Name and addresses
Health and Social Care Professionals Council (CORU)
N/A
Infinity Building, George’s Court, George’s Lane
Dublin D07 E98Y
Smithfield
IE
Contact person:
Procurement
E-mail:
procurement@coru.ie
Internet address(es):
Main address:
http://www.coru.ie
Address of the buyer profile:
https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1368
I.4)
Type of the contracting authority
Body governed by public law
I.5)
Main activity
Health
Section II: Object
II.1)
Scope of the procurement
II.1.1)
Title
Single Provider Framework Agreement for the Provision of ICT Managed Services
Reference number:
2018 CORU ICT Managed Service
II.1.2)
Main CPV code
72253000
-
Helpdesk and support services
II.1.3)
Type of contract
Services
II.1.4)
Short description
On-Site ICT Support & Maintenance - The ‘Support & Maintenance’ component is based upon an unconditional fixed price per annum. The annual fixed price is not subject to variation across the maximum 3 year term of the Framework Agreement.
Off-Site Helpdesk and ICT Support - The number of helpdesk tickets per month that the off-site helpdesk will need to support is estimated to be 100 per month. This off-site helpdesk support service will be utilised as a drawdown facility and will be based upon a fixed rate not subject to variation across the maximum 3 year term.
ICT Off-site monitoring service - The ‘remote monitoring’ element covers the provision of a remote monitoring service of agreed ICT components (both hardware and application) during the term of the Framework Agreement.
The Service Provider may also be required for ad hoc assignments as agreed. A daily rate shall be provided by the Service Provider.
Off-Site Helpdesk and ICT Support - The number of helpdesk tickets per month that the off-site helpdesk will need to support is estimated to be 100 per month. This off-site helpdesk support service will be utilised as a drawdown facility and will be based upon a fixed rate not subject to variation across the maximum 3 year term.
ICT Off-site monitoring service - The ‘remote monitoring’ element covers the provision of a remote monitoring service of agreed ICT components (both hardware and application) during the term of the Framework Agreement.
The Service Provider may also be required for ad hoc assignments as agreed. A daily rate shall be provided by the Service Provider.
II.1.6)
Information about lots
This contract is divided into lots:
no
II.1.7)
Total value of the procurement
Value excluding VAT:
220000.00
EUR
II.2)
Description
II.2.2)
Additional CPV code(s)
71356300
-
Technical support services
72000000
-
IT services: consulting, software development, Internet and support
72253200
-
Systems support services
72261000
-
Software support services
72315000
-
Data network management and support services
72600000
-
Computer support and consultancy services
72610000
-
Computer support services
72611000
-
Technical computer support services
II.2.3)
Place of performance
Main site or place of performance:
Dublin
II.2.4)
Description of the procurement
On-Site ICT Support & Maintenance - The ‘Support & Maintenance’ component is based upon an unconditional fixed price per annum. The annual fixed price is not subject to variation across the maximum 3 year term of the Framework Agreement.
Off-Site Helpdesk and ICT Support - The number of helpdesk tickets per month that the off-site helpdesk will need to support is estimated to be 100 per month. This off-site helpdesk support service will be utilised as a drawdown facility and will be based upon a fixed rate not subject to variation across the maximum 3 year term.
ICT Off-site monitoring service - The ‘remote monitoring’ element covers the provision of a remote monitoring service of agreed ICT components (both hardware and application) during the term of the Framework Agreement.
The Service Provider may also be required for ad hoc assignments as agreed. A daily rate shall be provided by the Service Provider.
Off-Site Helpdesk and ICT Support - The number of helpdesk tickets per month that the off-site helpdesk will need to support is estimated to be 100 per month. This off-site helpdesk support service will be utilised as a drawdown facility and will be based upon a fixed rate not subject to variation across the maximum 3 year term.
ICT Off-site monitoring service - The ‘remote monitoring’ element covers the provision of a remote monitoring service of agreed ICT components (both hardware and application) during the term of the Framework Agreement.
The Service Provider may also be required for ad hoc assignments as agreed. A daily rate shall be provided by the Service Provider.
II.2.5)
Award criteria
Criteria below
Cost criterion
-
Name:
Cost
/
Weighting:
300
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no
II.2.14)
Additional information
Workspace for general tenders in 2018.
Section IV: Procedure
IV.1)
Description
IV.1.1)
Type of procedure
Open procedure
IV.1.3)
Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
IV.1.8)
Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement
: no
IV.2)
Administrative information
IV.2.1)
Previous publication concerning this procedure
Notice number in the OJ S: 2018/S 183-414412
Section V: Award of contract
Contract No: 1
Title: Single Provider Framework Agreement for the Provision of ICT Managed Services
V.2)
Award of contract
V.2.1)
Date of conclusion of the contract
01/11/2018
V.2.2)
Information about tenders
Number of tenders received:
4
Number of tenders received from SMEs:
4
Number of tenders received from tenderers from other EU Member States:
0
Number of tenders received from tenderers from non-EU Member States:
0
Number of tenders received by electronic means:
4
The contract has been awarded to a group of economic operators
:
noV.2.3)
Name and address of the contractor
IPOptions Limited
IE 6367508 O
Blanchardstown Corporate Park
Dublin
Blanchardstown
IE
Telephone:
+353 018991970
E-mail:
gareth.daily@ipoptions.com
Internet address:
http://www.ipoptions.com
The contractor is an SME : yes
V.2.4)
Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
220000.00
EUR
Total value of the contract/lot:
220000.00
EUR
Section VI: Complementary information
VI.3)
Additional information
IP Options provided an excellent understanding of the requirements and presented a very detailed response to how they proposed to deliver the ICT services. IP Options also demonstrated that they have a detailed knowledge and understanding of the CORU ICT environment which presents a lower risk option to CORU compared to the other responses.
As IP Options scored the highest marks it is recommended that the contract is awarded to IP Options.
As IP Options scored the highest marks it is recommended that the contract is awarded to IP Options.
VI.4)
Procedures for review
VI.4.1)
Review body
Health and Social Care Professionals Council
Infinity Building, George's Lane
Smithfield
Dublin 7
IE
E-mail:
procurement@coru.ie