Date of dispatch of this notice: 22/03/2019
External Reference: 2019-292619
TED Reference: 2019/S 060-139887
Contract award notice
Information
Published
Contract award notice
Contract award notice
Results of the procurement procedure
Directive 2014/24/EU
Section I: Contracting authority
I.1)
Name and addresses
Sustainable Energy Authority of Ireland
N/A
Wilton Park House
Dublin
Wilton Place
IE
Contact person:
Deirdre Miller
Telephone:
+353 18082130
E-mail:
deirdre.miller@seai.ie
Internet address(es):
Main address:
http://www.seai.ie
Address of the buyer profile:
https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1188
I.4)
Type of the contracting authority
Body governed by public law
I.5)
Main activity
Other activity:
Sustainable Energy
Section II: Object
II.1)
Scope of the procurement
II.1.1)
Title
RFT for the provision of managed services for IT operations and helpdesk support, and IT operations and service consultancy, governance and project assurance.
II.1.2)
Main CPV code
72253000
-
Helpdesk and support services
II.1.3)
Type of contract
Services
II.1.4)
Short description
This procurement is divided into two lots as follows:
Lot 1: Managed Service IT Operations and Helpdesk Support.
• Managed Service of Server Infrastructure and private cloud support;
• IT Service desk and user helpdesk support; and
• Microsoft productivity application and azure support.
Lot 2: IT Operations & Service Consultancy, Governance and Project Assurance.
• Ad-hoc advice, consultancy and implementation services
PLEASE NOTE: It is a requirement that a separate provider is select for each LOT.
Lot 1: Managed Service IT Operations and Helpdesk Support.
• Managed Service of Server Infrastructure and private cloud support;
• IT Service desk and user helpdesk support; and
• Microsoft productivity application and azure support.
Lot 2: IT Operations & Service Consultancy, Governance and Project Assurance.
• Ad-hoc advice, consultancy and implementation services
PLEASE NOTE: It is a requirement that a separate provider is select for each LOT.
II.1.6)
Information about lots
This contract is divided into lots:
yes
II.1.7)
Total value of the procurement
Value excluding VAT:
2206065.00
EUR
II.2)
Description
II.2.1)
Title
IT operations and helpdesk support
Lot No:
1
II.2.2)
Additional CPV code(s)
32424000
-
Network infrastructure
72220000
-
Systems and technical consultancy services
72221000
-
Business analysis consultancy services
72224000
-
Project management consultancy services
72600000
-
Computer support and consultancy services
72700000
-
Computer network services
II.2.4)
Description of the procurement
• Managed Service of Server Infrastructure and private cloud support;
• IT Service desk and user helpdesk support; and
• Microsoft productivity application and azure support.
• IT Service desk and user helpdesk support; and
• Microsoft productivity application and azure support.
II.2.5)
Award criteria
Criteria below
Quality criterion
-
Name:
1. Quality of Organisation
/
Weighting:
10%
Quality criterion
-
Name:
Quality of Personnel
/
Weighting:
10%
Quality criterion
-
Name:
Quality of Experience
/
Weighting:
10%
Quality criterion
-
Name:
Understanding of Requirements and Quality of Response
/
Weighting:
10%
Quality criterion
-
Name:
Approach to Delivery of Services
/
Weighting:
10%
Quality criterion
-
Name:
Approach to Delivery of Services
/
Weighting:
10%
Cost criterion
-
Name:
Cost
/
Weighting:
40%
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
yes
Identification of the project:
ERDF
II.2)
Description
II.2.1)
Title
IT operations and service consultancy, governance and project assurance
Lot No:
2
II.2.2)
Additional CPV code(s)
32424000
-
Network infrastructure
72221000
-
Business analysis consultancy services
72224000
-
Project management consultancy services
72253100
-
Helpdesk services
72600000
-
Computer support and consultancy services
72700000
-
Computer network services
II.2.4)
Description of the procurement
Ad-hoc advice, consultancy and implementation service.
II.2.5)
Award criteria
Criteria below
Quality criterion
-
Name:
Quality of Organisation
/
Weighting:
10%
Quality criterion
-
Name:
Quality of Personnel
/
Weighting:
10%
Quality criterion
-
Name:
Quality of Experience
/
Weighting:
10%
Quality criterion
-
Name:
Understanding of Requirements and Quality of Response
/
Weighting:
10%
Quality criterion
-
Name:
Approach to Transition of Services
/
Weighting:
10%
Quality criterion
-
Name:
Approach to Delivery of Services
/
Weighting:
10%
Cost criterion
-
Name:
Cost
/
Weighting:
40%
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
yes
Identification of the project:
ERDF
Section IV: Procedure
IV.1)
Description
IV.1.1)
Type of procedure
Open procedure
IV.1.8)
Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement
: yes
IV.2)
Administrative information
IV.2.1)
Previous publication concerning this procedure
Notice number in the OJ S: 2018/S 145-332164
Section V: Award of contract
Contract No: 1
Title: IT operations and helpdesk support
V.2)
Award of contract
V.2.1)
Date of conclusion of the contract
07/01/2019
V.2.2)
Information about tenders
Number of tenders received:
4
The contract has been awarded to a group of economic operators
:
noV.2.3)
Name and address of the contractor
Unity
8 Richview Office Park, Clonskeagh, Dublin 14, Ireland
Clonskeagh,
14
IE
The contractor is an SME : no
V.2.4)
Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
971000.00
EUR
Total value of the contract/lot:
97100.00
EUR
Section V: Award of contract
Contract No: 2
Lot No: Lot 2
Title: IT operations and service consultancy, governance and project assurance
V.2)
Award of contract
V.2.1)
Date of conclusion of the contract
07/01/2019
V.2.2)
Information about tenders
Number of tenders received:
2
The contract has been awarded to a group of economic operators
:
noV.2.3)
Name and address of the contractor
Auxillion Ireland Ltd
12C Joyce Way,
Park West Business Park
12
IE
The contractor is an SME : no
V.2.4)
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
1235065.00
EUR
Section VI: Complementary information
VI.4)
Procedures for review
VI.4.1)
Review body
High Court
Four Courts, Smithfield
Dublin
7
IE
VI.4.3)
Review procedure
Precise information on deadline(s) for review procedures:
The High Court, Dublin, Ireland