II.1)
Scope of the procurement
PROVISION OF SUPPORT AND MAINTENANCE FOR MICROSOFT NAV
Reference number:
2017P141
72261000
-
Software support services
Services
II.1.4)
Short description
This public procurement competition is seeking a service provider to provide routine support and maintenance including live system support, making minor changes to existing functionality, as required; and expert advice and assistance in relation to project work. This would include contributing NAV expertise and customising NAV as required to facilitate future system changes. These changes may include amendments to the customised NAV functionalities, and any other NAV related changes required
II.1.6)
Information about lots
This contract is divided into lots:
no
II.1.7)
Total value of the procurement
Value excluding VAT:
93750.00
EUR
II.2.2)
Additional CPV code(s)
72250000
-
System and support services
72253100
-
Helpdesk services
72253200
-
Systems support services
72262000
-
Software development services
72266000
-
Software consultancy services
72267000
-
Software maintenance and repair services
II.2.3)
Place of performance
Main site or place of performance:
Dublin
II.2.4)
Description of the procurement
This public procurement competition is seeking a service provider to provide routine support and maintenance including live system support, making minor changes to existing functionality, as required; and expert advice and assistance in relation to project work. This would include contributing NAV expertise and customising NAV as required to facilitate future system changes. These changes may include amendments to the customised NAV functionalities, and any other NAV related changes required
Criteria below
Quality criterion
-
Name:
Customer Support
/
Weighting:
300
Quality criterion
-
Name:
Flexibility of support
/
Weighting:
150
Quality criterion
-
Name:
Response to IT / Technical Requirements
/
Weighting:
250
Price
-
Weighting:
300
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no