ETENDERS

Contract notice

Information

Published

Date of dispatch of this notice: 13/02/2019

Expire date: 26/03/2019

External Reference: 2019-289831

TED Reference: 2019/S 034-076872

Contract notice

Contract notice

Directive 2014/24/EU

Section I: Contracting authority

I.1)

Name and addresses

Education Procurement Service (EPS)
IE 6609370 G
University of Limerick
Castletroy
Co.Limerick
IE
Contact person: Marissa Staunton
Telephone: +353 61234238
E-mail: marissa.staunton@ul.ie
Internet address(es):
Main address: http://www.educationprocurementservice.ie
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/87073

I.2)

Joint procurement

The contract is awarded by a central purchasing body
I.3)

Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at:  
http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=142080&B=ETENDERS_SIMPLE
Additional information can be obtained from
the abovementioned address:  
Tenders or requests to participate must be submitted
electronically via:  http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=142080&B=ETENDERS_SIMPLE
Tenders or requests to participate must be submitted
to the abovementioned address
I.4)

Type of the contracting authority

Body governed by public law
I.5)

Main activity

Education

Section II: Object

II.1)

Scope of the procurement

II.1.1)

Title

ESS034C Request for Tenders for the Provision of a Customer Relationship Management (CRM) System for the University of Limerick
Reference number:  ESS034C
II.1.2)

Main CPV code

72212445  -  Customer Relation Management software development services
II.1.3)

Type of contract

Services
II.1.4)

Short description

The University of Limerick (UL) will appoint a successful supplier for the Supply of a Customer Relationship Management System (CRM). The initial project is to supply this system to the to the Graduate Entry Medical School (GEMS) at University of Limerick (UL), subsequent projects may be initiated to supply the system to support other processes, departments or schools within the University of Limerick, should the need arise.
II.1.6)

Information about lots

This contract is divided into lots: no
II.2)

Description

II.2.2)

Additional CPV code(s)

48000000  -  Software package and information systems
48219300  -  Administration software package
48333000  -  Contact management software package
48445000  -  Customer Relation Management software package
48780000  -  System, storage and content management software package
48781000  -  System management software package
48783000  -  Content management software package
72000000  -  IT services: consulting, software development, Internet and support
72200000  -  Software programming and consultancy services
72212100  -  Industry specific software development services
72212200  -  Networking, Internet and intranet software development services
72212210  -  Networking software development services
72212333  -  Contact management software development services
72212480  -  Sales, marketing and business intelligence software development services
72212482  -  Business intelligence software development services
72212510  -  Communication software development services
72212517  -  IT software development services
72212780  -  System, storage and content management software development services
72212781  -  System management software development services
72212782  -  Storage management software development services
72212783  -  Content management software development services
72212900  -  Miscellaneous software development services and computer systems
72212920  -  Office automation software development services
72212981  -  Compiling software development services
72212982  -  Configuration management software development services
72227000  -  Software integration consultancy services
72230000  -  Custom software development services
72261000  -  Software support services
72262000  -  Software development services
72263000  -  Software implementation services
72265000  -  Software configuration services
72266000  -  Software consultancy services
72267000  -  Software maintenance and repair services
72268000  -  Software supply services
II.2.4)

Description of the procurement

The University of Limerick (UL) will appoint a successful supplier for the Supply of a Customer Relationship Management System (CRM). The initial project is to supply this system to the to the Graduate Entry Medical School (GEMS) at University of Limerick (UL), subsequent projects may be initiated to supply the system to support other processes, departments or schools within the University of Limerick, should the need arise.
II.2.5)

Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)

Estimated value

Value excluding VAT: 1.00  EUR
II.2.7)

Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 36
This contract is subject to renewal: yes
Description of renewals:  
Contract will be issued for a period of 36 months initially and can be renewed on an annual basis for a period of 12 months up to a maximum of 5 years in total
II.2.10)

Information about variants

Variants will be accepted: no
II.2.11)

Information about options

Options: no
II.2.13)

Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)

Additional information

All information relating to this tender is published on
www.etenders.gov.ie

Section III: Legal, economic, financial and technical information

III.1)

Conditions for participation

III.1.1)

Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions:  Please see RFT document for further details.
III.1.2)

Economic and financial standing

Selection criteria as stated in the procurement documents
III.1.3)

Technical and professional ability

Selection criteria as stated in the procurement documents
III.2)

Conditions related to the contract

III.2.2)

Contract performance conditions

Please see RFT document for further details.

Section IV: Procedure

IV.1)

Description

IV.1.1)

Type of procedure

Open procedure
IV.1.8)

Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement : yes
IV.2)

Administrative information

IV.2.2)

Time limit for receipt of tenders or requests to participate

Date:  19/03/2019
Local time:  14:00
IV.2.4)

Languages in which tenders or requests to participate may be submitted

English
IV.2.6)

Minimum time frame during which the tenderer must maintain the tender

Tender must be valid until:  18/03/2020
IV.2.7)

Conditions for opening of tenders

Date:  19/03/2019
Local time:  14:00

Section VI: Complementary information

VI.1)

Information about recurrence

This is a recurrent procurement:  no
VI.4)

Procedures for review

VI.4.1)

Review body

Office of the High Court
Four Courts Ground Floor, Inns Quay
Dublin
7
IE
Telephone: +353 18886000
E-mail: HighCourtCentralOffice@courts.ie