ETENDERS

Contract notice

Information

Published

Date of dispatch of this notice: 18/01/2019

Expire date: 17/02/2019

External Reference: 2019-261618

TED Reference: 2019/S 015-031477

Contract notice

Contract notice

Directive 2014/24/EU

Section I: Contracting authority

I.1)

Name and addresses

Health Information and Quality Authority (HIQA)
N/A
Unit 1301
Mahon
CityGate
IE
Contact person: Niamh O'Connor
Telephone: +353 212409300
E-mail: noconnor@hiqa.ie
Internet address(es):
Main address: https://www.hiqa.ie/
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/483

I.3)

Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at:  
http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=140853&B=ETENDERS_SIMPLE
Additional information can be obtained from
the abovementioned address:  
Tenders or requests to participate must be submitted
electronically via:  http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=140853&B=ETENDERS_SIMPLE
Tenders or requests to participate must be submitted
to the abovementioned address
I.4)

Type of the contracting authority

Ministry or any other national or federal authority, including their regional or local subdivisions
I.5)

Main activity

Health

Section II: Object

II.1)

Scope of the procurement

II.1.1)

Title

HIS-3 - A National Online Solution and Managed Service to support the undertaking of the National Care Experience Programme
Reference number:  HIS-3
II.1.2)

Main CPV code

79311000  -  Survey services
II.1.3)

Type of contract

Services
II.1.4)

Short description

A National Online Solution and Managed Service to support the undertaking of the National Care Experience Programme.
Please see attached tender documents for further information.
II.1.5)

Estimated total value

Value excluding VAT: 2500000.00  EUR
II.1.6)

Information about lots

This contract is divided into lots: no
II.2)

Description

II.2.2)

Additional CPV code(s)

79311100  -  Survey design services
79311300  -  Survey analysis services
79342310  -  Customer survey services
79342311  -  Customer satisfaction survey
II.2.4)

Description of the procurement

A National Online Solution and Managed Service to support the undertaking of the National Care Experience Programme.
Please see attached tender documents for further information.
II.2.5)

Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)

Estimated value

Value excluding VAT: 2500000.00  EUR
II.2.7)

Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 36
This contract is subject to renewal: no
II.2.10)

Information about variants

Variants will be accepted: no
II.2.11)

Information about options

Options: yes
Description of options:
This contract shall be awarded for a period of 36 months with an option to extend by two further periods of 12 months each.
II.2.13)

Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

Section III: Legal, economic, financial and technical information

III.1)

Conditions for participation

III.1.1)

Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions:  Please see RFT for details.
III.1.2)

Economic and financial standing

Selection criteria as stated in the procurement documents
III.1.3)

Technical and professional ability

Selection criteria as stated in the procurement documents
III.2)

Conditions related to the contract

III.2.2)

Contract performance conditions

Please see RFT for details

Section IV: Procedure

IV.1)

Description

IV.1.1)

Type of procedure

Open procedure
IV.1.8)

Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement : no
IV.2)

Administrative information

IV.2.2)

Time limit for receipt of tenders or requests to participate

Date:  17/02/2019
Local time:  12:00
IV.2.4)

Languages in which tenders or requests to participate may be submitted

English
IV.2.6)

Minimum time frame during which the tenderer must maintain the tender

Tender must be valid until:  16/02/2020
IV.2.7)

Conditions for opening of tenders

Date:  17/02/2019
Local time:  12:00
Place:  
eTenders
Information about authorised persons and opening procedure:  
Members of the evaluation panel will evaluate this tender as per selection and award criteria stated in RFT/TRD documents.

Section VI: Complementary information

VI.1)

Information about recurrence

This is a recurrent procurement:  no
VI.4)

Procedures for review

VI.4.1)

Review body

Health Information and Quality Authority
Unit 1301 City Gate
Mahon, Cork
T12 Y2XT
IE
E-mail: noconnor@hiqa.ie
Internet address: https://www.hiqa.ie

VI.4.2)

Body responsible for mediation procedures

Central Office of the High Court
Four Courts, Ground Floor (East Wing), Inns Quay,
Dublin
IE
E-mail: HighCourtCentralOffice@courts.ie
Internet address: http://www.courts.ie/

VI.4.3)

Review procedure

Precise information on deadline(s) for review procedures: 
There will be a mandatory standstill period following the award notification, following which a contract will be executed with the successful tenderer.