Date of dispatch of this notice: 16/11/2018
External Reference: 2018-258629
TED Reference: 2018/S 224-513039
Contract award notice
Information
Published
Contract award notice
Cached Version
Contract award notice
Results of the procurement procedure
Directive 2014/24/EU
Section I: Contracting authority
I.1)
Name and addresses
Sustainable Energy Authority of Ireland
N/A
Wilton Park House
Dublin
Wilton Place
IE
Contact person:
Deirdre Miller
Telephone:
+353 18082130
E-mail:
deirdre.miller@seai.ie
NUTS code:
IE -
IRELAND
Main address:
http://www.seai.ie
Address of the buyer profile:
https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1188
I.4)
Type of the contracting authority
Body governed by public law
I.5)
Main activity
Other activity:
sustainable energy
Section II: Object
II.1)
Scope of the procurement
II.1.1)
Title
for the provision of System Support and Maintenance for SEAI Business Process Information Systems: ACA & TripleE; PEP & ELS CRM Microsoft and SharePoint; Inspections Systems; and BI Platform
II.1.2)
Main CPV code
72253200
-
Systems support services
II.1.3)
Type of contract
Services
II.1.4)
Short description
Data and information are key assets for SEAI. SEAI has identified a number of key IT Services and Skill requirements to maximum efficiencies of SEAI business and deliver its objectives. This public procurement competition will be divided into 4 lots (each a “Lot”) as described below. Each Lot will result in a separate contract.
Lot 1: TripleE & ACA System Support and Development
Lot 2: PEP & ELS CRM Microsoft System and SharePoint Support and Development
Lot 3: Inspections System Support and Development
Lot 4: Business Intelligence Platform Support and Development
Further details on the requirements of each lot is set out in Appendix 1 Requirements and Specifications in the RFT document. Please refer to the notice on www.etenders.ie.
Lot 1: TripleE & ACA System Support and Development
Lot 2: PEP & ELS CRM Microsoft System and SharePoint Support and Development
Lot 3: Inspections System Support and Development
Lot 4: Business Intelligence Platform Support and Development
Further details on the requirements of each lot is set out in Appendix 1 Requirements and Specifications in the RFT document. Please refer to the notice on www.etenders.ie.
II.1.6)
Information about lots
This contract is divided into lots:
yes
II.1.7)
Total value of the procurement
Value excluding VAT:
2033054.00
EUR
II.2)
Description
II.2.1)
Title
TripleE & ACA System Support and Development
Lot No:
1
II.2.2)
Additional CPV code(s)
48610000
-
Database systems
72000000
-
IT services: consulting, software development, Internet and support
72210000
-
Programming services of packaged software products
72212600
-
Database and operating software development services
72220000
-
Systems and technical consultancy services
72240000
-
Systems analysis and programming services
72250000
-
System and support services
72253000
-
Helpdesk and support services
72254100
-
Systems testing services
72267000
-
Software maintenance and repair services
II.2.3)
Place of performance
NUTS code:
IE -
IRELAND
Main site or place of performance:
Ireland
II.2.4)
Description of the procurement
Lot 1: TripleE & ACA System Support and Development.
SEAI operates and maintains the ACA specified list on behalf of the Department of Communications, Climate Action and Environment (DCCAE). The primary activity of SEAI in this regard is to develop detailed eligibility criteria for qualifying equipment, assessment of product eligibility and maintenance of the online database of qualifying equipment.
Triple E is an expansion of the current ACA structure in terms of the online administrative system and specified products list. Essentially, the Triple E was developed as an all-encompassing product register under which the ACA and other product-based programmes that may be developed in future are covered.
The main requirements of the successful Tenderer(s), within each Lot, are as follows:
1. Application Technical Support and Monitoring: Provide Software Support, Maintenance and Monitoring of the existing developed Business Process Information systems. Support to include correction of identified bugs and additional functions or features deployed during the life of the contract (either within this contract by the successful Tenderer or by alternative Service Providers) for all aspects of the system.
2. Application Development Services: provide application development and maintenance services to deliver additional software configuration and components.
3. Provision of Helpdesk Support: Provision of a level 2 and 3 support (hereafter referred to as ‘Helpdesk Support’) to act as a primary point of contact for SEAI and its other support resources, for the management and resolution of all software faults and errors that arise during the course of the support period.
SEAI operates and maintains the ACA specified list on behalf of the Department of Communications, Climate Action and Environment (DCCAE). The primary activity of SEAI in this regard is to develop detailed eligibility criteria for qualifying equipment, assessment of product eligibility and maintenance of the online database of qualifying equipment.
Triple E is an expansion of the current ACA structure in terms of the online administrative system and specified products list. Essentially, the Triple E was developed as an all-encompassing product register under which the ACA and other product-based programmes that may be developed in future are covered.
The main requirements of the successful Tenderer(s), within each Lot, are as follows:
1. Application Technical Support and Monitoring: Provide Software Support, Maintenance and Monitoring of the existing developed Business Process Information systems. Support to include correction of identified bugs and additional functions or features deployed during the life of the contract (either within this contract by the successful Tenderer or by alternative Service Providers) for all aspects of the system.
2. Application Development Services: provide application development and maintenance services to deliver additional software configuration and components.
3. Provision of Helpdesk Support: Provision of a level 2 and 3 support (hereafter referred to as ‘Helpdesk Support’) to act as a primary point of contact for SEAI and its other support resources, for the management and resolution of all software faults and errors that arise during the course of the support period.
II.2.5)
Award criteria
Criteria below
Quality criterion
-
Name:
Quality of organisational capacity to deliver services
/
Weighting:
300
Quality criterion
-
Name:
) Quality of approach to delivery of requirements and quality of tender proposal and methodology
/
Weighting:
300
Price
-
Weighting:
400
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
yes
Identification of the project:
ERDF
II.2)
Description
II.2.1)
Title
PEP & ELS CRM Microsoft System and SharePoint Support and Development
Lot No:
2
II.2.2)
Additional CPV code(s)
48610000
-
Database systems
72000000
-
IT services: consulting, software development, Internet and support
72210000
-
Programming services of packaged software products
72212600
-
Database and operating software development services
72220000
-
Systems and technical consultancy services
72240000
-
Systems analysis and programming services
72250000
-
System and support services
72253000
-
Helpdesk and support services
72254100
-
Systems testing services
72267000
-
Software maintenance and repair services
II.2.3)
Place of performance
NUTS code:
IE -
IRELAND
Main site or place of performance:
Ireland
II.2.4)
Description of the procurement
Lot 2: PEP & ELS CRM Microsoft System and SharePoint Support and Development.
The Project Evaluation Platform (PEP) and portal is a secure web based application managed by SEAI. The PEP webportal enables applications to register and apply for funding from SEAI supported programmes.
THE ELS CRM systems was developed foSEAI's Market Surveillance Programme to deliver the digital data collection, while conducting energy labelling and tyre labelling inspections, in physical stores and of e-commerce websites, and storing the data in a systematised central location, to facilitate better reporting and connectivity to future CRM based information and communication management system, for post inspection processes.
The main requirements of the successful Tenderer(s), within each Lot, are as follows:
1. Application Technical Support and Monitoring: Provide Software Support, Maintenance and Monitoring of the existing developed Business Process Information systems. Support to include correction of identified bugs and additional functions or features deployed during the life of the contract (either within this contract by the successful Tenderer or by alternative Service Providers) for all aspects of the system.
2. Application Development Services: provide application development and maintenance services to deliver additional software configuration and components.
3. Provision of Helpdesk Support: Provision of a level 2 and 3 support (hereafter referred to as ‘Helpdesk Support’) to act as a primary point of contact for SEAI and its other support resources, for the management and resolution of all software faults and errors that arise during the course of the support period.
The Project Evaluation Platform (PEP) and portal is a secure web based application managed by SEAI. The PEP webportal enables applications to register and apply for funding from SEAI supported programmes.
THE ELS CRM systems was developed foSEAI's Market Surveillance Programme to deliver the digital data collection, while conducting energy labelling and tyre labelling inspections, in physical stores and of e-commerce websites, and storing the data in a systematised central location, to facilitate better reporting and connectivity to future CRM based information and communication management system, for post inspection processes.
The main requirements of the successful Tenderer(s), within each Lot, are as follows:
1. Application Technical Support and Monitoring: Provide Software Support, Maintenance and Monitoring of the existing developed Business Process Information systems. Support to include correction of identified bugs and additional functions or features deployed during the life of the contract (either within this contract by the successful Tenderer or by alternative Service Providers) for all aspects of the system.
2. Application Development Services: provide application development and maintenance services to deliver additional software configuration and components.
3. Provision of Helpdesk Support: Provision of a level 2 and 3 support (hereafter referred to as ‘Helpdesk Support’) to act as a primary point of contact for SEAI and its other support resources, for the management and resolution of all software faults and errors that arise during the course of the support period.
II.2.5)
Award criteria
Criteria below
Quality criterion
-
Name:
Quality of organisational capacity to deliver services
/
Weighting:
300
Quality criterion
-
Name:
Quality of approach to delivery of requirements and quality of tender proposal and methodology
/
Weighting:
300
Price
-
Weighting:
400
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
yes
Identification of the project:
ERDF
II.2)
Description
II.2.1)
Title
Inspections System Support and Development
Lot No:
3
II.2.2)
Additional CPV code(s)
48610000
-
Database systems
72000000
-
IT services: consulting, software development, Internet and support
72210000
-
Programming services of packaged software products
72212600
-
Database and operating software development services
72220000
-
Systems and technical consultancy services
72240000
-
Systems analysis and programming services
72250000
-
System and support services
72253000
-
Helpdesk and support services
72254100
-
Systems testing services
72267000
-
Software maintenance and repair services
II.2.3)
Place of performance
NUTS code:
IE -
IRELAND
Main site or place of performance:
Ireland
II.2.4)
Description of the procurement
Lot 3: Inspections System Support and Development.
The main requirements of the successful Tenderer(s), within each Lot, are as follows:
SEAI has an obligation to ensure good governance of its programmes and it carries out inspections of its programmes to ensure its minimum standards are met. In order to facilitate these inspections, it has developed an inspections backend scheduler and a Mobile Application (App).
1. Application Technical Support and Monitoring: Provide Software Support, Maintenance and Monitoring of the existing developed Business Process Information systems. Support to include correction of identified bugs and additional functions or features deployed during the life of the contract (either within this contract by the successful Tenderer or by alternative Service Providers) for all aspects of the system.
2. Application Development Services: provide application development and maintenance services to deliver additional software configuration and components.
3. Provision of Helpdesk Support: Provision of a level 2 and 3 support (hereafter referred to as ‘Helpdesk Support’) to act as a primary point of contact for SEAI and its other support resources, for the management and resolution of all software faults and errors that arise during the course of the support period.
The main requirements of the successful Tenderer(s), within each Lot, are as follows:
SEAI has an obligation to ensure good governance of its programmes and it carries out inspections of its programmes to ensure its minimum standards are met. In order to facilitate these inspections, it has developed an inspections backend scheduler and a Mobile Application (App).
1. Application Technical Support and Monitoring: Provide Software Support, Maintenance and Monitoring of the existing developed Business Process Information systems. Support to include correction of identified bugs and additional functions or features deployed during the life of the contract (either within this contract by the successful Tenderer or by alternative Service Providers) for all aspects of the system.
2. Application Development Services: provide application development and maintenance services to deliver additional software configuration and components.
3. Provision of Helpdesk Support: Provision of a level 2 and 3 support (hereafter referred to as ‘Helpdesk Support’) to act as a primary point of contact for SEAI and its other support resources, for the management and resolution of all software faults and errors that arise during the course of the support period.
II.2.5)
Award criteria
Criteria below
Quality criterion
-
Name:
Quality of organisational capacity to deliver
/
Weighting:
300
Quality criterion
-
Name:
Quality of approach to delivery of requirements and quality of tender proposal and methodology
/
Weighting:
300
Price
-
Weighting:
400
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
yes
Identification of the project:
ERDF
II.2)
Description
II.2.1)
Title
Business Intelligence Platform Support and Development
Lot No:
4
II.2.2)
Additional CPV code(s)
48610000
-
Database systems
72000000
-
IT services: consulting, software development, Internet and support
72210000
-
Programming services of packaged software products
72212600
-
Database and operating software development services
72220000
-
Systems and technical consultancy services
72240000
-
Systems analysis and programming services
72250000
-
System and support services
72253000
-
Helpdesk and support services
72254100
-
Systems testing services
72267000
-
Software maintenance and repair services
II.2.3)
Place of performance
NUTS code:
IE -
IRELAND
Main site or place of performance:
Ireland
II.2.4)
Description of the procurement
Lot 4: Business Intelligence Platform Support and Development.
To ensure the efficient operation of its work, SEAI has created a Business Intelligence (BI) reporting environment to provide a centralised repository of clean, accurate data to its staff. The BI platform holds the data and allows users to access this central repository for their reporting purposes.
The main requirements of the successful Tenderer(s), within each Lot, are as follows:
1. Application Technical Support and Monitoring: Provide Software Support, Maintenance and Monitoring of the existing developed Business Process Information systems. Support to include correction of identified bugs and additional functions or features deployed during the life of the contract (either within this contract by the successful Tenderer or by alternative Service Providers) for all aspects of the system.
2. Application Development Services: provide application development and maintenance services to deliver additional software configuration and components.
3. Provision of Helpdesk Support: Provision of a level 2 and 3 support (hereafter referred to as ‘Helpdesk Support’) to act as a primary point of contact for SEAI and its other support resources, for the management and resolution of all software faults and errors that arise during the course of the support period.
To ensure the efficient operation of its work, SEAI has created a Business Intelligence (BI) reporting environment to provide a centralised repository of clean, accurate data to its staff. The BI platform holds the data and allows users to access this central repository for their reporting purposes.
The main requirements of the successful Tenderer(s), within each Lot, are as follows:
1. Application Technical Support and Monitoring: Provide Software Support, Maintenance and Monitoring of the existing developed Business Process Information systems. Support to include correction of identified bugs and additional functions or features deployed during the life of the contract (either within this contract by the successful Tenderer or by alternative Service Providers) for all aspects of the system.
2. Application Development Services: provide application development and maintenance services to deliver additional software configuration and components.
3. Provision of Helpdesk Support: Provision of a level 2 and 3 support (hereafter referred to as ‘Helpdesk Support’) to act as a primary point of contact for SEAI and its other support resources, for the management and resolution of all software faults and errors that arise during the course of the support period.
II.2.5)
Award criteria
Criteria below
Quality criterion
-
Name:
Quality of organisational capacity to deliver
/
Weighting:
300
Quality criterion
-
Name:
Quality of approach to delivery of requirements and quality of tender proposal and
/
Weighting:
300
Price
-
Weighting:
400
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
yes
Identification of the project:
ERDF
Section IV: Procedure
IV.1)
Description
IV.1.1)
Type of procedure
Open procedure
IV.1.8)
Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: yes
IV.2)
Administrative information
IV.2.1)
Previous publication concerning this procedure
Notice number in the OJ S: 2017/S 244-509855
Section V: Award of contract
Contract No: 1
Title: TripleE & ACA System Support and Development
V.2)
Award of contract
V.2.1)
Date of conclusion of the contract
29/03/2018
V.2.2)
Information about tenders
Number of tenders received:
2
Number of tenders received from SMEs:
0
Number of tenders received from tenderers from other EU Member States:
0
Number of tenders received from tenderers from non-EU Member States:
0
Number of tenders received by electronic means:
2
The contract has been awarded to a group of economic operators
:
noV.2.3)
Name and address of the contractor
Parallel Internet t/a pTools Software
Content House, 46 Stephens Place,
Dublin 2
D02 FP44
IE
NUTS code:
IE -
IRELAND
The contractor is an SME : no
V.2.4)
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
106500.00
EUR
Section V: Award of contract
Contract No: 2
Title: PEP & ELS CRM Microsoft System and SharePoint Support and Development
V.2)
Award of contract
V.2.1)
Date of conclusion of the contract
29/03/2018
V.2.2)
Information about tenders
Number of tenders received:
2
Number of tenders received from SMEs:
0
Number of tenders received from tenderers from other EU Member States:
0
Number of tenders received from tenderers from non-EU Member States:
0
Number of tenders received by electronic means:
2
The contract has been awarded to a group of economic operators
:
noV.2.3)
Name and address of the contractor
OpenSky Data Systems Limited
Unit 8 Osprey Business Campus, Devoy Quarter, Naas, Co. Kildare
Naas
IE
NUTS code:
IE -
IRELAND
The contractor is an SME : no
V.2.4)
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
792194.00
EUR
Section V: Award of contract
Contract No: 3
Title: Inspections System Support and Development
V.2)
Award of contract
V.2.1)
Date of conclusion of the contract
29/03/2018
V.2.2)
Information about tenders
Number of tenders received:
2
Number of tenders received from SMEs:
0
Number of tenders received from tenderers from other EU Member States:
0
Number of tenders received from tenderers from non-EU Member States:
0
Number of tenders received by electronic means:
2
The contract has been awarded to a group of economic operators
:
noV.2.3)
Name and address of the contractor
OpenSky Data Systems Limited
Unit 8 Osprey Business Campus, Devoy Quarter, Naas, Co. Kildare
Naas
IE
NUTS code:
IE -
IRELAND
The contractor is an SME : no
V.2.4)
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
724453.00
EUR
Section V: Award of contract
Contract No: 4
Title: Business Intelligence Platform Support and Development
V.2)
Award of contract
V.2.1)
Date of conclusion of the contract
29/03/2018
V.2.2)
Information about tenders
Number of tenders received:
2
Number of tenders received from SMEs:
0
Number of tenders received from tenderers from other EU Member States:
0
Number of tenders received from tenderers from non-EU Member States:
0
Number of tenders received by electronic means:
2
The contract has been awarded to a group of economic operators
:
noV.2.3)
Name and address of the contractor
OpenSky Data Systems Limited
Campus, Devoy Quarter, Naas, Co. Kildare
Naas
IE
NUTS code:
IE -
IRELAND
The contractor is an SME : no
V.2.4)
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
409907.00
EUR
Section VI: Complementary information
VI.4)
Procedures for review
VI.4.1)
Review body
SEAI
Wilton Park House, Wilton Place
Dublin
2
IE
VI.4.3)
Review procedure
Precise information on deadline(s) for review procedures:
High Court
Dublin
Ireland
Dublin
Ireland