II.1)
Scope of the procurement
RFT for the Provision of an ICT Managed Service
72253000
-
Helpdesk and support services
Services
II.1.4)
Short description
Provision of an ICT managed service both on and off site along with ad hoc project work.
II.1.6)
Information about lots
This contract is divided into lots:
no
II.1.7)
Total value of the procurement
Value excluding VAT:
490000.00
EUR
II.2.2)
Additional CPV code(s)
72000000
-
IT services: consulting, software development, Internet and support
72253100
-
Helpdesk services
II.2.4)
Description of the procurement
Provision of an ICT managed service both on and off site along with ad hoc project work.
Criteria below
Quality criterion
-
Name:
Ability to deliver the service
/
Weighting:
150
Quality criterion
-
Name:
Approach to Service Continuity
/
Weighting:
200
Quality criterion
-
Name:
Approach to Service Management
/
Weighting:
350
Cost criterion
-
Name:
Cost
/
Weighting:
300
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no