Date of dispatch of this notice: 16/10/2018
External Reference: 2018-253653
TED Reference: 2018/S 201-457160
Contract award notice
Information
Published
Contract award notice
Cached Version
Contract award notice
Results of the procurement procedure
Directive 2014/24/EU
Section I: Contracting authority
I.1)
Name and addresses
Tourism Ireland Limited
N/A
5th Floor - Bishop's Square, Redmond's Hill
Dublin
D02 TD99
IE
Contact person:
Hannah Hughes
Telephone:
+353 14763474
E-mail:
hhughes@tourismireland.com
Fax:
+353 014763642
NUTS code:
IE -
IRELAND
Main address:
http://www.ireland.com
Address of the buyer profile:
https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1197
I.4)
Type of the contracting authority
Body governed by public law
I.5)
Main activity
Other activity:
Tourism - Destination Marketing
Section II: Object
II.1)
Scope of the procurement
II.1.1)
Title
Marketing Technology Systems Integration Services
Reference number:
BG/CEEM/2018
II.1.2)
Main CPV code
72212445
-
Customer Relation Management software development services
II.1.3)
Type of contract
Services
II.1.4)
Short description
TENDER PROCESS CANCELLED - Tourism Ireland is seeking to appoint a Provider of systems integration services for its current and future marketing technology stack. The Provider will manage evaluation, acquisition, integration and establishment of marketing technology systems and services as required by Tourism Ireland. The Provider will act as a ‘smart customer’ on behalf of Tourism Ireland, evaluating and recommending appropriate marketing technology and services to meet Tourism Ireland’s business requirements and integrate effectively with existing platforms. The Provider will procure these systems on Tourism Ireland’s behalf, manage relationships with the platform supplier and act as platform champion within Tourism Ireland, managing delivery of training and support. The Provider will manage or deliver robust integrations of new marketing technology applications into the existing stack and be responsible for maintenance of these integrations.
II.1.6)
Information about lots
This contract is divided into lots:
no
II.2)
Description
II.2.2)
Additional CPV code(s)
72222100
-
Information systems or technology strategic review services
72222200
-
Information systems or technology planning services
72223000
-
Information technology requirements review services
72227000
-
Software integration consultancy services
72267100
-
Maintenance of information technology software
II.2.3)
Place of performance
NUTS code:
IE -
IRELAND
Main site or place of performance:
Across Tourism Ireland's global network of markets
II.2.4)
Description of the procurement
Tourism Ireland is seeking to appoint a Provider of systems integration services for its current and future marketing technology stack. The Provider will manage evaluation, acquisition, integration and establishment of marketing technology systems and services as required by Tourism Ireland. The Provider will act as a ‘smart customer’ on behalf of Tourism Ireland, evaluating and recommending appropriate marketing technology and services to meet Tourism Ireland’s business requirements and integrate effectively with existing platforms. The Provider will procure these systems on Tourism Ireland’s behalf, manage relationships with the platform supplier and act as platform champion within Tourism Ireland, managing delivery of training and support. The Provider will manage or deliver robust integrations of new marketing technology applications into the existing stack and be responsible for maintenance of these integrations. PLEASE REFER TO THE DOCUMENTS ATTACHED FOR DOWNLOADING FOR FURTHER INFORMATION
II.2.5)
Award criteria
Criteria below
Quality criterion
-
Name:
Various
/
Weighting:
50%
Price
-
Weighting:
50%
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no
II.2.14)
Additional information
TENDER PROCESS CANCELLED - Tourism Ireland has reviewed its requirements in this area and is re-tendering various element of the service requirements separately. We would like to thank those bidders who submitted a request to participate for the time and effort taken in preparing their proposals.
Section IV: Procedure
IV.1)
Description
IV.1.1)
Type of procedure
Restricted procedure
IV.1.8)
Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: yes
IV.2)
Administrative information
IV.2.1)
Previous publication concerning this procedure
Notice number in the OJ S: 2018/S 085-191758
IV.2.9)
Information about termination of call for competition in the form of a prior information notice
The contracting authority will not award any further contracts based on the above prior information notice
Section V: Award of contract
A contract/lot is awarded: no
V.1)
Information on non-award
The contract/lot is not awarded
Other reasons (discontinuation of procedure)Section VI: Complementary information
VI.3)
Additional information
TENDER PROCESS CANCELLED - Tourism Ireland has reviewed its requirements in this area and is re-tendering various element of the service requirements separately. We would like to thank those bidders who submitted a request to participate for the time and effort taken in preparing their proposals.
FROM ORIGINAL CONTRACT NOTICE
1)Interested parties must register their interest on the eTenders website (www.etenders.gov.ie) in order to be included on the mailing list for clarifications. All information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie)only. Registration is free of charge. Tourism Ireland will not accept responsibility for information relayed (or not relayed) via third parties.
2)This is the 1st stage in a 2-stage Restricted Tender process. This is the sole call for requests to participate for this contract.
3) The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates or tenderers.
4) Contract award will be subject to the approval of the Board of Tourism Ireland.
5) It will be a condition of award that the successful tenderer is and remains tax compliant.
6) At its absolute discretion, the contracting authority may elect to terminate this procurement process, or any contract awarded at any time.
7) Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type or patent, that this is not to be regarded as a de facto requirement. In all such cases it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the words "or equivalent" will always be appended.
8) Without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in a clarification process in respect of the procurement documents with missing or incomplete information. Therefore, respondents are advised to ensure that they return completed documentation in order to avoid the risk of elimination from the competition.
9) At Section II.2.9 we have indicated that 5 applicants will be invited to tender, please note that the contracting authority reserves the right to invite at least 5 subject to that number qualifying.
10) Requests to Participate must be delivered as per the Instructions.
11) Tourism Ireland will not accept or consider Requests to Participate delivered after this deadline.
12) Tourism Ireland will not be responsible for costs, charges or expenses incurred by applicants, whether or not a final contract is awarded.
13) Tourism Ireland is subject to the provisions of the Code of Practice on Freedom of Information for North/South Implementation Bodies and Tourism Ireland, which is available on Tourism Ireland‘s website.
14) To the extent that any Personal Data is processed in connection with the provision of the Services or otherwise, the provisions set out in Tourism Ireland’s ICT and GDPR guidelines shall apply to such processing.
15) The contract will be subject to Irish law.
16) Tourism Ireland reserves the right without advance notice (and without giving reasons unless so required by law and without liability to the applicants) to amend or otherwise change the process or to terminate the process.
FROM ORIGINAL CONTRACT NOTICE
1)Interested parties must register their interest on the eTenders website (www.etenders.gov.ie) in order to be included on the mailing list for clarifications. All information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie)only. Registration is free of charge. Tourism Ireland will not accept responsibility for information relayed (or not relayed) via third parties.
2)This is the 1st stage in a 2-stage Restricted Tender process. This is the sole call for requests to participate for this contract.
3) The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates or tenderers.
4) Contract award will be subject to the approval of the Board of Tourism Ireland.
5) It will be a condition of award that the successful tenderer is and remains tax compliant.
6) At its absolute discretion, the contracting authority may elect to terminate this procurement process, or any contract awarded at any time.
7) Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type or patent, that this is not to be regarded as a de facto requirement. In all such cases it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the words "or equivalent" will always be appended.
8) Without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in a clarification process in respect of the procurement documents with missing or incomplete information. Therefore, respondents are advised to ensure that they return completed documentation in order to avoid the risk of elimination from the competition.
9) At Section II.2.9 we have indicated that 5 applicants will be invited to tender, please note that the contracting authority reserves the right to invite at least 5 subject to that number qualifying.
10) Requests to Participate must be delivered as per the Instructions.
11) Tourism Ireland will not accept or consider Requests to Participate delivered after this deadline.
12) Tourism Ireland will not be responsible for costs, charges or expenses incurred by applicants, whether or not a final contract is awarded.
13) Tourism Ireland is subject to the provisions of the Code of Practice on Freedom of Information for North/South Implementation Bodies and Tourism Ireland, which is available on Tourism Ireland‘s website.
14) To the extent that any Personal Data is processed in connection with the provision of the Services or otherwise, the provisions set out in Tourism Ireland’s ICT and GDPR guidelines shall apply to such processing.
15) The contract will be subject to Irish law.
16) Tourism Ireland reserves the right without advance notice (and without giving reasons unless so required by law and without liability to the applicants) to amend or otherwise change the process or to terminate the process.
VI.4)
Procedures for review
VI.4.1)
Review body
The High Court
The Four Courts
Dublin 7
IE