II.1)
Scope of the procurement
Supply and Implementation of an Online Case Management Solution and Associated Services for the Insolvency Service of Ireland
Reference number:
RFT # 127583
72230000
-
Custom software development services
Services
II.1.4)
Short description
The Insolvency Service of Ireland (ISI) is seeking a fully managed end-to-end solution to meet its case management needs. The standard functionality of the chosen system must be the best possible fit for the ISI’s requirements and require the least number of customisations.
The required solution must include all the following components:
• Fully hosted Case Management System to meet all requirements currently in scope. Requirements are detailed in this document under Functional and Non-Functional requirements.
• User authorisation and user management component.
• Training delivery and training material to support a successful implementation.
• Annual software support and maintenance.
• Development services to deliver key enhancements as identified by the ISI, after the initial contract period.
• Fully managed application, database and server environment
• Compliance with required legislation.
II.1.6)
Information about lots
This contract is divided into lots:
no
II.1.7)
Total value of the procurement
Value excluding VAT:
1500000.00
EUR
II.2.2)
Additional CPV code(s)
72000000
-
IT services: consulting, software development, Internet and support
72210000
-
Programming services of packaged software products
72220000
-
Systems and technical consultancy services
72222300
-
Information technology services
72240000
-
Systems analysis and programming services
72250000
-
System and support services
72260000
-
Software-related services
72300000
-
Data services
72500000
-
Computer-related services
72900000
-
Computer back-up and catalogue conversion services
II.2.3)
Place of performance
Main site or place of performance:
Dublin 2
II.2.4)
Description of the procurement
The Supply and Implementation of an Online Case Management Solution and Associated Services for the Insolvency Service of Ireland
Criteria below
Quality criterion
-
Name:
System Functionality and Technical Merit
/
Weighting:
35
Quality criterion
-
Name:
Proposed Implementation Methodology (incl. Milestones and Timelines), Resources and Project Manager
/
Weighting:
12
Quality criterion
-
Name:
Proposed Data Migration Methodology (incl. Milestones and Timelines)
/
Weighting:
9
Quality criterion
-
Name:
Proposed Technical Architecture Arrangements & Information Security Management Plan (including but not limited to Support and Maintenance)
/
Weighting:
4
Quality criterion
-
Name:
Proposed Approach to Training, Knowledge Transfer and Documentation
/
Weighting:
4
Quality criterion
-
Name:
Proposals for Backup & Recovery Plans
/
Weighting:
4
Quality criterion
-
Name:
Innovation
/
Weighting:
2
Cost criterion
-
Name:
Total cost of ownership over the duration of the contract
/
Weighting:
30
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no