Date of dispatch of this notice: 05/10/2018
Expire date: 08/11/2018
External Reference: 2018-237595
TED Reference: 2018/S 195-441532
Contract notice
Information
Published
Contract notice
Contract notice
Directive 2014/24/EU
Section I: Contracting authority
I.1)
Name and addresses
Tourism Ireland Limited
N/A
5th Floor - Bishop's Square, Redmond's Hill
D02 TD99
Dublin
IE
Contact person:
Hannah Hughes
Telephone:
+353 14763474
E-mail:
hhughes@tourismireland.com
Fax:
+353 014763642
Internet address(es):
Main address:
http://www.ireland.com
Address of the buyer profile:
https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1197
I.3)
Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at:
http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=136092&B=ETENDERS_SIMPLEAdditional information can be obtained from
the abovementioned address:
Tenders or requests to participate must be submitted
to the following address:
Tourism Ireland
5th Floor - Bishop's Square, Redmond's Hill
Dublin
D02 TD99
IE
Internet address(es):
Main address:
http://www.ireland.com
I.4)
Type of the contracting authority
Body governed by public law
I.5)
Main activity
Other activity:
Tourism - Destination Marketing
Section II: Object
II.1)
Scope of the procurement
II.1.1)
Title
Provision of Data Management System & Services
Reference number:
BG3/CEEM/2018
II.1.2)
Main CPV code
48613000
-
Electronic data management (EDM)
II.1.3)
Type of contract
Services
II.1.4)
Short description
Tourism Ireland is seeking an enterprise identity and data management solution, enabling consistent data collection protocols across owned and operated digital properties, unification of data sets across digital and non-digital entities and seamless export of resulting audience segmentation to the wider AdTech and MarTech ecosystem in support of attribution, visualisation and campaign automation.
Please refer to Schedule 1 – Specification for detailed requirements
Please refer to Schedule 1 – Specification for detailed requirements
II.1.5)
Estimated total value
Value excluding VAT: 2500000.00
EUR
II.1.6)
Information about lots
This contract is divided into lots:
no
II.2)
Description
II.2.2)
Additional CPV code(s)
48612000
-
Database-management system
72322000
-
Data management services
II.2.3)
Place of performance
Main site or place of performance:
Across Tourism Ireland's global network of markets
II.2.4)
Description of the procurement
Tourism Ireland is seeking an enterprise identity and data management solution, enabling consistent data collection protocols across owned and operated digital properties, unification of data sets across digital and non-digital entities and seamless export of resulting audience segmentation to the wider AdTech and MarTech ecosystem in support of attribution, visualisation and campaign automation.
Please refer to Schedule 1 – Specification for detailed requirements
Please refer to Schedule 1 – Specification for detailed requirements
II.2.5)
Award criteria
Criteria below
Quality criterion
-
Name:
Data Collection & Unification
/
Weighting:
20
Quality criterion
-
Name:
Audience Segmentation & Campaign Management
/
Weighting:
15
Quality criterion
-
Name:
Content Personalisation & Next Best Action
/
Weighting:
10
Quality criterion
-
Name:
Contract Management & SLA
/
Weighting:
5
Cost criterion
-
Name:
Overall Cost
/
Weighting:
50
II.2.6)
Estimated value
Value excluding VAT: 2500000.00
EUR
II.2.7)
Duration of the contract, framework agreement or dynamic purchasing system
Duration in months:
36
This contract is subject to renewal:
yes
Description of renewals:
The Contract Period will be for three [3] years with the option by Tourism Ireland to extend annually for up to a maximum further five [5] years, subject to satisfactory budget and annual performance review, and other factors, determined by Tourism Ireland, up to a maximum contract term of seven [7] years.
II.2.10)
Information about variants
Variants will be accepted:
yes
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no
Section III: Legal, economic, financial and technical information
III.1)
Conditions for participation
III.1.1)
Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
List and brief description of conditions:
Please refer to the RFT documentation attached to this notice for downloading.
III.1.2)
Economic and financial standing
List and brief description of selection criteria:
List and brief description of selection criteria:
Completed ESPD Document.
Evidence of appropriate turnover: 5,000 000 EUR
Evidence of appropriate insurance cover.
Reluctance or failure to supply a completed ESPD will lead to disqualification from the tender competition.
Completed ESPD Document.
Evidence of appropriate turnover: 5,000 000 EUR
Evidence of appropriate insurance cover.
Reluctance or failure to supply a completed ESPD will lead to disqualification from the tender competition.
Minimum level(s) of standards possibly required:
Completed ESPD Document.
Evidence of appropriate turnover: 5,000 000 EUR
Evidence of appropriate insurance cover.
Evidence of appropriate turnover: 5,000 000 EUR
Evidence of appropriate insurance cover.
III.1.3)
Technical and professional ability
List and brief description of selection criteria:
Please refer to the RFT documentation attached to this notice for downloading.
Minimum level(s) of standards possibly required:
Please refer to the RFT documentation attached to this notice for downloading.
III.2)
Conditions related to the contract
III.2.2)
Contract performance conditions
Please refer to the RFT documentation attached to this notice for downloading.
Section IV: Procedure
IV.1)
Description
IV.1.1)
Type of procedure
Open procedure
IV.1.8)
Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement
: yes
IV.2)
Administrative information
IV.2.2)
Time limit for receipt of tenders or requests to participate
Date:
08/11/2018
Local time:
12:00
IV.2.4)
Languages in which tenders or requests to participate may be submitted
English
IV.2.6)
Minimum time frame during which the tenderer must maintain the tender
Duration in months
: 12
(from the date stated for receipt of tender)
IV.2.7)
Conditions for opening of tenders
Date:
08/11/2018
Local time:
12:00
Place:
Tourism Ireland Offices
Information about authorised persons and opening procedure:
Authorised Tourism Ireland personnel
Section VI: Complementary information
VI.1)
Information about recurrence
This is a recurrent procurement:
no
VI.3)
Additional information
1) Interested parties must register their interest on the eTenders website (www.etenders.gov.ie) in order to be included on the mailing list for clarifications. All information relating to attachments, including clarifications and changes, will be published on the Irish Government procurement opportunities portal (www.etenders.gov.ie) only. Tourism Ireland will not accept responsibility for information relayed (or not relayed) via third parties.
2) This is the sole call for request for Tenders for this contract;
3) The Contracting Authority will not be responsible for any costs, charges or expenses incurred by candidates or tenderers;
4) Contract award will be subject to the approval of the Board of Tourism Ireland;
5) It will be a condition of award that the successful tenderer is and remains tax compliant;
6) At its absolute discretion, the Contracting Authority may elect to terminate this procurement process, the framework or any contract awarded under the framework agreement at any time;
7) Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type or patent, that this is not to be regarded as a de facto requirement. In all such cases it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the words "or equivalent" will always be appended;
8) Without prejudice to the principle of equal treatment, the Contracting Authority is not obliged to engage in a clarification process in respect of the procurement documents with missing or incomplete information. Therefore, respondents are advised to ensure that they return completed documentation in order to avoid the risk of elimination from the competition;
9) Applicants must be fully compliant with Tourism Ireland GDPR policy. To the extent that any personal data is processed by the successful bidder in connection with the provision of the services for this Lot or otherwise, the provisions set out in Tourism Ireland’s minimum conditions of contract under “Data Processing Terms” shall apply to such processing;
10) Tenders must be delivered as per the Instructions;
11) Tourism Ireland will not accept or consider Tenders delivered after this deadline;
12) Tourism Ireland will not be responsible for costs, charges or expenses incurred by applicants, whether or not a final contract is awarded;
13) Tourism Ireland is subject to the provisions of the Code of Practice on Freedom of information for North/South Implementation Bodies and Tourism Ireland, which is available on Tourism Ireland‘s website;
14) The contract/framework will be subject to Irish law;
15) Tourism Ireland reserves the right without advance notice (and without giving reasons unless so required by law and without liability to the applicants) to amend or otherwise change the process or to terminate the process.
2) This is the sole call for request for Tenders for this contract;
3) The Contracting Authority will not be responsible for any costs, charges or expenses incurred by candidates or tenderers;
4) Contract award will be subject to the approval of the Board of Tourism Ireland;
5) It will be a condition of award that the successful tenderer is and remains tax compliant;
6) At its absolute discretion, the Contracting Authority may elect to terminate this procurement process, the framework or any contract awarded under the framework agreement at any time;
7) Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type or patent, that this is not to be regarded as a de facto requirement. In all such cases it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the words "or equivalent" will always be appended;
8) Without prejudice to the principle of equal treatment, the Contracting Authority is not obliged to engage in a clarification process in respect of the procurement documents with missing or incomplete information. Therefore, respondents are advised to ensure that they return completed documentation in order to avoid the risk of elimination from the competition;
9) Applicants must be fully compliant with Tourism Ireland GDPR policy. To the extent that any personal data is processed by the successful bidder in connection with the provision of the services for this Lot or otherwise, the provisions set out in Tourism Ireland’s minimum conditions of contract under “Data Processing Terms” shall apply to such processing;
10) Tenders must be delivered as per the Instructions;
11) Tourism Ireland will not accept or consider Tenders delivered after this deadline;
12) Tourism Ireland will not be responsible for costs, charges or expenses incurred by applicants, whether or not a final contract is awarded;
13) Tourism Ireland is subject to the provisions of the Code of Practice on Freedom of information for North/South Implementation Bodies and Tourism Ireland, which is available on Tourism Ireland‘s website;
14) The contract/framework will be subject to Irish law;
15) Tourism Ireland reserves the right without advance notice (and without giving reasons unless so required by law and without liability to the applicants) to amend or otherwise change the process or to terminate the process.
VI.4)
Procedures for review
VI.4.1)
Review body
The High Court
The Four Courts
Dublin 7
D7
IE