Date of dispatch of this notice: 20/09/2018
Expire date: 18/10/2018
External Reference: 2018-270185
TED Reference: 2018/S 183-414136
Contract notice
Information
Published
Contract notice
Contract notice
Directive 2014/24/EU
Section I: Contracting authority
I.1)
Name and addresses
Tourism Ireland Limited
N/A
5th Floor - Bishop's Square, Redmond's Hill
D02 TD99
Dublin
IE
Contact person:
Hannah Hughes
Telephone:
+353 14763474
E-mail:
hhughes@tourismireland.com
Fax:
+353 014763642
Internet address(es):
Main address:
http://www.ireland.com
Address of the buyer profile:
https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1197
I.3)
Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at:
http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=135468&B=ETENDERS_SIMPLEAdditional information can be obtained from
the abovementioned address:
Tenders or requests to participate must be submitted
electronically via:
http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=135468&B=ETENDERS_SIMPLE
Tenders or requests to participate must be submitted
to the following address:
Tourism Ireland
5th Floor - Bishop's Square, Redmond's Hill
Dublin
D02 TD99
IE
Internet address(es):
Main address:
http://www.ireland.com
I.4)
Type of the contracting authority
Body governed by public law
I.5)
Main activity
Other activity:
Tourism - Destination Marketing
Section II: Object
II.1)
Scope of the procurement
II.1.1)
Title
Destination Marketing Services - General Sales Agency(s) for Mainland China & Hong Kong
Reference number:
EM/CHINA2/2018
II.1.2)
Main CPV code
75125000
-
Administrative services related to tourism affairs
II.1.3)
Type of contract
Services
II.1.4)
Short description
The Shanghai office of Tourism Ireland wishes to enter into a contract(s) with Service Provider(s) for market representation services in mainland China and Hong Kong.
The successful agency(s) will report in to Tourism Ireland’s China manager based in Shanghai and Tourism Ireland’s Head of New & Emerging Markets based in London. The required services are split in to four [4] lots:-
Lot 1 – General Sales Agency – B2B – Travel Trade Mainland China
Lot 2 – Destination Marketing Services – Digital – Mainland China and Hong Kong
Lot 3 – Destination Marketing Services – Public Relations/Publicity – Mainland China
Lot 4 – Destination Marketing Services – General Sales Agency – Hong Kong
Applicants may apply for one, two, three or all of the Lots.
It is anticipated that work under the Contracts will commence on the 1st April 2019. FOR DETAILED INFORMATION PLEASE REFER TO THE TENDER DOCUMENTATION ATTACHED FOR DOWNLOADING
The successful agency(s) will report in to Tourism Ireland’s China manager based in Shanghai and Tourism Ireland’s Head of New & Emerging Markets based in London. The required services are split in to four [4] lots:-
Lot 1 – General Sales Agency – B2B – Travel Trade Mainland China
Lot 2 – Destination Marketing Services – Digital – Mainland China and Hong Kong
Lot 3 – Destination Marketing Services – Public Relations/Publicity – Mainland China
Lot 4 – Destination Marketing Services – General Sales Agency – Hong Kong
Applicants may apply for one, two, three or all of the Lots.
It is anticipated that work under the Contracts will commence on the 1st April 2019. FOR DETAILED INFORMATION PLEASE REFER TO THE TENDER DOCUMENTATION ATTACHED FOR DOWNLOADING
II.1.5)
Estimated total value
Value excluding VAT: 2715000.00
EUR
II.1.6)
Information about lots
This contract is divided into lots:
yes
Tenders may be submitted for
all lots
The contracting authority reserves the right to award contracts combining the following lots or groups of lots:
Applicants may apply for one, two, three or all of the Lots.
An applicant, based on the outcome of the evaluation process for each Lot may be awarded a contract for more than one, or all of the Lots; dependent upon the quality of Tenders received.
An applicant, based on the outcome of the evaluation process for each Lot may be awarded a contract for more than one, or all of the Lots; dependent upon the quality of Tenders received.
II.2)
Description
II.2.1)
Title
Lot 1 – General Sales Agency – B2B – Travel Trade Mainland China
Lot No:
1
II.2.2)
Additional CPV code(s)
63516000
-
Travel management services
II.2.3)
Place of performance
Main site or place of performance:
Mainland China
II.2.4)
Description of the procurement
The winning company will be responsible for developing, co-ordinating and executing a comprehensive trade/B2B marketing programme for the island of Ireland in mainland China with a focus on Shanghai, Beijing, Guangzhou and Chengdu.
The annual activity plans and budgets are determined and agreed in conjunction with and approved by Tourism Ireland. Tourism Ireland has indicated an estimated total budget figure but we have confirmed budget for years 1 and 2 only. Additional funding may be available in later years as it is our aim to further develop our activity in the China market. We would anticipate that additional resources will be made available in years 3, 4 and 5. A knowledge of the tourism industry of the island of Ireland along with in-market trade expertise is required to successfully undertake these services. Please refer to the Specification Document – Schedule 2 for full details of the services required.
The annual activity plans and budgets are determined and agreed in conjunction with and approved by Tourism Ireland. Tourism Ireland has indicated an estimated total budget figure but we have confirmed budget for years 1 and 2 only. Additional funding may be available in later years as it is our aim to further develop our activity in the China market. We would anticipate that additional resources will be made available in years 3, 4 and 5. A knowledge of the tourism industry of the island of Ireland along with in-market trade expertise is required to successfully undertake these services. Please refer to the Specification Document – Schedule 2 for full details of the services required.
II.2.5)
Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)
Estimated value
Value excluding VAT: 670000.00
EUR
II.2.7)
Duration of the contract, framework agreement or dynamic purchasing system
Duration in months:
36
This contract is subject to renewal:
yes
Description of renewals:
The Contract Period will be for three [3] years with the option by Tourism Ireland to extend annually for up to a maximum further two [2] years subject to satisfactory budget and annual performance review, and other factors, determined by Tourism Ireland. The contract will be reviewed after an initial six [6] month probationary period.
II.2.9)
Information about the limits on the number of candidates to be invited
Envisaged minimum number:
5
Objective criteria for choosing the limited number of candidates:
5, subject to quality of applications received.
Suitability Criteria:
Proven working experience in destination B2B marketing and established relationships with key travel trade for over 3 years.
Understanding and knowledge of the island of Ireland
Adequate resources to fulfil the requirements of the contract
Suitability Criteria:
Proven working experience in destination B2B marketing and established relationships with key travel trade for over 3 years.
Understanding and knowledge of the island of Ireland
Adequate resources to fulfil the requirements of the contract
II.2.10)
Information about variants
Variants will be accepted:
no
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no
II.2)
Description
II.2.1)
Title
Lot 2 – Destination Marketing Services – Digital – Mainland China and Hong Kong
Lot No:
2
II.2.2)
Additional CPV code(s)
63516000
-
Travel management services
II.2.3)
Place of performance
Main site or place of performance:
Mainland China & Hong Kong
II.2.4)
Description of the procurement
The winning company will be responsible for developing, co-ordinating and executing a comprehensive digital marketing programme for the island of Ireland in mainland China and Hong Kong with a focus on Shanghai, Beijing, Guangzhou and Chengdu.
The annual activity plans and budgets are determined and agreed in conjunction with and approved by Tourism Ireland. Tourism Ireland has indicated an estimated total budget figure but we have confirmed budget for years 1 and 2 only. Additional funding may be available in later years as it is our aim to further develop our activity in the China market. We would anticipate that additional resources will be made available in years 3, 4 and 5. A knowledge of tourism on the island of Ireland and a thorough knowledge of digital marketing in Mainland China is required to successfully undertake these services. Please refer to the Specification Document for full details of the services required
The annual activity plans and budgets are determined and agreed in conjunction with and approved by Tourism Ireland. Tourism Ireland has indicated an estimated total budget figure but we have confirmed budget for years 1 and 2 only. Additional funding may be available in later years as it is our aim to further develop our activity in the China market. We would anticipate that additional resources will be made available in years 3, 4 and 5. A knowledge of tourism on the island of Ireland and a thorough knowledge of digital marketing in Mainland China is required to successfully undertake these services. Please refer to the Specification Document for full details of the services required
II.2.5)
Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)
Estimated value
Value excluding VAT: 770000.00
EUR
II.2.7)
Duration of the contract, framework agreement or dynamic purchasing system
Duration in months:
36
This contract is subject to renewal:
yes
Description of renewals:
The Contract Period will be for three [3] years with the option by Tourism Ireland to extend annually for up to a maximum further two [2] years subject to satisfactory budget and annual performance review, and other factors, determined by Tourism Ireland. The contract will be reviewed after an initial six [6] month probationary period.
II.2.9)
Information about the limits on the number of candidates to be invited
Envisaged minimum number:
5
Objective criteria for choosing the limited number of candidates:
5, subject to quality of applications received.
Suitability Criteria
Proven working experience in digital destination marketing for over 3 years
Understanding and knowledge of the island of Ireland
Adequate resources to fulfil the requirements of the contract
Suitability Criteria
Proven working experience in digital destination marketing for over 3 years
Understanding and knowledge of the island of Ireland
Adequate resources to fulfil the requirements of the contract
II.2.10)
Information about variants
Variants will be accepted:
no
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no
II.2.14)
Additional information
To the extent that any Personal Data is processed by the successful bidder in connection with the provision of the Services for this Lot or otherwise, the provisions set out in Tourism Ireland’s Minimum Conditions of Contract under ‘Data Processing Terms’ shall apply to such processing
II.2)
Description
II.2.1)
Title
Lot 3 – Destination Marketing Services – Public Relations/Publicity – Mainland China
Lot No:
3
II.2.2)
Additional CPV code(s)
79416000
-
Public relations services
II.2.3)
Place of performance
Main site or place of performance:
Mainland China
II.2.4)
Description of the procurement
The winning company will be responsible for developing, co-ordinating and executing a comprehensive offline publicity programme for the island of Ireland in mainland China with a focus on Shanghai, Beijing, Guangzhou and Chengdu.
The annual activity plans and budgets are determined and agreed in conjunction with and approved by Tourism Ireland. Tourism Ireland has indicated an estimated total budget figure but we have confirmed budget for years 1 and 2 only. Additional funding may be available in later years as it is our aim to further develop our activity in the China market. We would anticipate that additional resources will be made available in years 3, 4 and 5. A knowledge of tourism on the island of Ireland and a comprehensive network of offline media contacts in Mainland China is required to successfully undertake these services. Please refer to the Specification Document – Schedule 1 for full details of the services required.
The annual activity plans and budgets are determined and agreed in conjunction with and approved by Tourism Ireland. Tourism Ireland has indicated an estimated total budget figure but we have confirmed budget for years 1 and 2 only. Additional funding may be available in later years as it is our aim to further develop our activity in the China market. We would anticipate that additional resources will be made available in years 3, 4 and 5. A knowledge of tourism on the island of Ireland and a comprehensive network of offline media contacts in Mainland China is required to successfully undertake these services. Please refer to the Specification Document – Schedule 1 for full details of the services required.
II.2.5)
Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)
Estimated value
Value excluding VAT: 500000.00
EUR
II.2.7)
Duration of the contract, framework agreement or dynamic purchasing system
Duration in months:
36
This contract is subject to renewal:
yes
Description of renewals:
The Contract Period will be for three [3] years with the option by Tourism Ireland to extend annually for up to a maximum further two [2] years subject to satisfactory budget and annual performance review, and other factors, determined by Tourism Ireland. The contract will be reviewed after an initial six [6] month probationary period.
II.2.9)
Information about the limits on the number of candidates to be invited
Envisaged minimum number:
5
Objective criteria for choosing the limited number of candidates:
5 - subject to the quality of applications received.
Suitability Criteria
Proven working experience in destination public relations for over 2 years.
Understanding and knowledge of the island of Ireland
Adequate resources to fulfil the requirements of the contract
Suitability Criteria
Proven working experience in destination public relations for over 2 years.
Understanding and knowledge of the island of Ireland
Adequate resources to fulfil the requirements of the contract
II.2.10)
Information about variants
Variants will be accepted:
no
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no
II.2.14)
Additional information
To the extent that any Personal Data is processed by the successful bidder in connection with the provision of the Services for this Lot or otherwise, the provisions set out in Tourism Ireland’s Minimum Conditions of Contract under ‘Data Processing Terms’ shall apply to such processing.
II.2)
Description
II.2.1)
Title
Lot 4 – Destination Marketing Services – General Sales Agency – Hong Kong
Lot No:
4
II.2.2)
Additional CPV code(s)
63516000
-
Travel management services
II.2.3)
Place of performance
Main site or place of performance:
Hong Kong
II.2.4)
Description of the procurement
The winning company will be responsible for developing, co-ordinating and executing a comprehensive trade and publicity programme for the island of Ireland in Hong Kong.
The annual marketing plans and budgets are determined and agreed in conjunction with and approved by Tourism Ireland. Tourism Ireland has indicated an estimated total budget figure but we have confirmed budget for years 1 and 2 only. Additional funding may be available in later years as it is our aim to further develop our activity in the China market. We would anticipate that additional resources will be made available in years 3, 4 and 5. A knowledge of the tourism industry of the island of Ireland along with in-depth knowledge of the trade, marketing and media contacts in Hong Kong is required to successfully undertake these services. Please refer to the Specification Document – Schedule 1 for full details of the services required.
The annual marketing plans and budgets are determined and agreed in conjunction with and approved by Tourism Ireland. Tourism Ireland has indicated an estimated total budget figure but we have confirmed budget for years 1 and 2 only. Additional funding may be available in later years as it is our aim to further develop our activity in the China market. We would anticipate that additional resources will be made available in years 3, 4 and 5. A knowledge of the tourism industry of the island of Ireland along with in-depth knowledge of the trade, marketing and media contacts in Hong Kong is required to successfully undertake these services. Please refer to the Specification Document – Schedule 1 for full details of the services required.
II.2.5)
Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)
Estimated value
Value excluding VAT: 775000.00
EUR
II.2.7)
Duration of the contract, framework agreement or dynamic purchasing system
Duration in months:
36
This contract is subject to renewal:
yes
Description of renewals:
The Contract Period will be for three [3] years with the option by Tourism Ireland to extend annually for up to a maximum further two [2] years subject to satisfactory budget and annual performance review, and other factors, determined by Tourism Ireland. The contract will be reviewed after an initial six [6] month probationary period.
II.2.9)
Information about the limits on the number of candidates to be invited
Envisaged minimum number:
5
Objective criteria for choosing the limited number of candidates:
5 - subject to the quality of applications received.
Proven working experience in destination marketing and established relationships with key trade and media in Hong Kong for over 2 years.
Understanding and knowledge of the island of Ireland
Adequate resources to fulfil the requirements of the contract
Proven working experience in destination marketing and established relationships with key trade and media in Hong Kong for over 2 years.
Understanding and knowledge of the island of Ireland
Adequate resources to fulfil the requirements of the contract
II.2.10)
Information about variants
Variants will be accepted:
no
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no
Section III: Legal, economic, financial and technical information
III.1)
Conditions for participation
III.1.1)
Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
List and brief description of conditions:
PLEASE REFER TO THE DOCUMENTS AVAILABLE FOR DOWNLOADING
III.1.2)
Economic and financial standing
List and brief description of selection criteria:
PLEASE REFER TO THE DOCUMENTS AVAILABLE FOR DOWNLOADING
Minimum level(s) of standards possibly required:
PLEASE REFER TO THE DOCUMENTS AVAILABLE FOR DOWNLOADING
III.1.3)
Technical and professional ability
List and brief description of selection criteria:
PLEASE REFER TO THE DOCUMENTS AVAILABLE FOR DOWNLOADING
Minimum level(s) of standards possibly required:
PLEASE REFER TO THE DOCUMENTS AVAILABLE FOR DOWNLOADING
III.2)
Conditions related to the contract
III.2.2)
Contract performance conditions
PLEASE REFER TO THE DOCUMENTS AVAILABLE FOR DOWNLOADING
III.2.3)
Information about staff responsible for the performance of the contract
Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract
Section IV: Procedure
IV.1)
Description
IV.1.1)
Type of procedure
Restricted procedure
IV.1.8)
Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement
: yes
IV.2)
Administrative information
IV.2.2)
Time limit for receipt of tenders or requests to participate
Date:
18/10/2018
Local time:
12:00
IV.2.3)
Estimated date of dispatch of invitations to tender or to participate to selected candidates
Date: 01/11/2018
IV.2.4)
Languages in which tenders or requests to participate may be submitted
English
IV.2.6)
Minimum time frame during which the tenderer must maintain the tender
Duration in months
: 12
(from the date stated for receipt of tender)
Section VI: Complementary information
VI.1)
Information about recurrence
This is a recurrent procurement:
no
VI.3)
Additional information
1) Interested parties must register their interest on the eTenders website (www.etenders.gov.ie) in order to be included on the mailing list for clarifications. All information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie)only. Registration is free of charge. Tourism Ireland will not accept responsibility for information relayed (or not relayed) via third parties.
2) This is the 1st stage in a 2-stage Restricted Tender process. This is the sole call for requests to participate for this contract.
3) The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates or tenderers.
4) Contract award will be subject to the approval of the Board of Tourism Ireland.
5) It will be a condition of award that the successful tenderer is and remains tax compliant.
6) At its absolute discretion, the contracting authority may elect to terminate this procurement process, the framework or any contract awarded under the framework agreement at any time.
7) Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type or patent, that this is not to be regarded as a de facto requirement. In all such cases it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the words "or equivalent" will always be appended.
8) Without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in a clarification process in respect of the procurement documents with missing or incomplete information. Therefore, respondents are advised to ensure that they return completed documentation in order to avoid the risk of elimination from the competition.
9) At Section II.2.9 we have indicated that 5 applicants will be invited to tender, please note that the contracting authority reserves the right to invite at least 5 subject to that number qualifying.
10) Requests to Participate must be delivered as per the Instructions.
11) Tourism Ireland will not accept or consider Requests to Participate delivered after this deadline.
12) Tourism Ireland will not be responsible for costs, charges or expenses incurred by applicants, whether or not a final contract is awarded.
13) Tourism Ireland is subject to the provisions of the Code of Practice on Freedom of Information for North/South Implementation Bodies and Tourism Ireland, which is available on Tourism Ireland‘s website.
14) To the extent that any Personal Data is processed by the successful bidder in connection with the provision of the Services for this Lot or otherwise, the provisions set out in Tourism Ireland’s Minimum Conditions of Contract under ‘Data Processing Terms’ shall apply to such processing.
15) The contract(s) will be subject to Irish law.
16) Tourism Ireland reserves the right without advance notice (and without giving reasons unless so required by law and without liability to the applicants) to amend or otherwise change the process or to terminate the process.
2) This is the 1st stage in a 2-stage Restricted Tender process. This is the sole call for requests to participate for this contract.
3) The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates or tenderers.
4) Contract award will be subject to the approval of the Board of Tourism Ireland.
5) It will be a condition of award that the successful tenderer is and remains tax compliant.
6) At its absolute discretion, the contracting authority may elect to terminate this procurement process, the framework or any contract awarded under the framework agreement at any time.
7) Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type or patent, that this is not to be regarded as a de facto requirement. In all such cases it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the words "or equivalent" will always be appended.
8) Without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in a clarification process in respect of the procurement documents with missing or incomplete information. Therefore, respondents are advised to ensure that they return completed documentation in order to avoid the risk of elimination from the competition.
9) At Section II.2.9 we have indicated that 5 applicants will be invited to tender, please note that the contracting authority reserves the right to invite at least 5 subject to that number qualifying.
10) Requests to Participate must be delivered as per the Instructions.
11) Tourism Ireland will not accept or consider Requests to Participate delivered after this deadline.
12) Tourism Ireland will not be responsible for costs, charges or expenses incurred by applicants, whether or not a final contract is awarded.
13) Tourism Ireland is subject to the provisions of the Code of Practice on Freedom of Information for North/South Implementation Bodies and Tourism Ireland, which is available on Tourism Ireland‘s website.
14) To the extent that any Personal Data is processed by the successful bidder in connection with the provision of the Services for this Lot or otherwise, the provisions set out in Tourism Ireland’s Minimum Conditions of Contract under ‘Data Processing Terms’ shall apply to such processing.
15) The contract(s) will be subject to Irish law.
16) Tourism Ireland reserves the right without advance notice (and without giving reasons unless so required by law and without liability to the applicants) to amend or otherwise change the process or to terminate the process.
VI.4)
Procedures for review
VI.4.1)
Review body
The High Court
The Four Courts
Dublin
IE