ETENDERS

Contract notice

Information

Published

Date of dispatch of this notice: 20/09/2018

Expire date: 01/11/2018

External Reference: 2018-205441

TED Reference: 2018/S 183-414412

Contract notice

Contract notice

Directive 2014/24/EU

Section I: Contracting authority

I.1)

Name and addresses

Health and Social Care Professionals Council (CORU)
N/A
Infinity Building, George’s Court, George’s Lane
Dublin D07 E98Y
Smithfield
IE
Contact person: K. Gleeson
Telephone: +353 0868189488
E-mail: procurement@coru.ie
Internet address(es):
Main address: http://www.coru.ie
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1368

I.3)

Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at:  
http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=135465&B=ETENDERS_SIMPLE
Additional information can be obtained from
the abovementioned address:  
Tenders or requests to participate must be submitted
electronically via:  http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=135465&B=ETENDERS_SIMPLE
Tenders or requests to participate must be submitted
to the abovementioned address
I.4)

Type of the contracting authority

Body governed by public law
I.5)

Main activity

Health

Section II: Object

II.1)

Scope of the procurement

II.1.1)

Title

Single Provider Framework Agreement for the Provision of ICT Managed Services
Reference number:  2018 CORU ICT Managed Service
II.1.2)

Main CPV code

72253000  -  Helpdesk and support services
II.1.3)

Type of contract

Services
II.1.4)

Short description

On-Site ICT Support & Maintenance - The ‘Support & Maintenance’ component is based upon an unconditional fixed price per annum. The annual fixed price is not subject to variation across the maximum 3 year term of the Framework Agreement.
Off-Site Helpdesk and ICT Support - The number of helpdesk tickets per month that the off-site helpdesk will need to support is estimated to be 100 per month. This off-site helpdesk support service will be utilised as a drawdown facility and will be based upon a fixed rate not subject to variation across the maximum 3 year term.
ICT Off-site monitoring service - The ‘remote monitoring’ element covers the provision of a remote monitoring service of agreed ICT components (both hardware and application) during the term of the Framework Agreement.
The Service Provider may also be required for ad hoc assignments as agreed. A daily rate shall be provided by the Service Provider.
II.1.5)

Estimated total value

Value excluding VAT: 230000.00  EUR
II.1.6)

Information about lots

This contract is divided into lots: no
II.2)

Description

II.2.2)

Additional CPV code(s)

71356300  -  Technical support services
72000000  -  IT services: consulting, software development, Internet and support
72253200  -  Systems support services
72261000  -  Software support services
72315000  -  Data network management and support services
72600000  -  Computer support and consultancy services
72610000  -  Computer support services
72611000  -  Technical computer support services
II.2.3)

Place of performance

Main site or place of performance:  
Dublin
II.2.4)

Description of the procurement

On-Site ICT Support & Maintenance - The ‘Support & Maintenance’ component is based upon an unconditional fixed price per annum. The annual fixed price is not subject to variation across the maximum 3 year term of the Framework Agreement.
Off-Site Helpdesk and ICT Support - The number of helpdesk tickets per month that the off-site helpdesk will need to support is estimated to be 100 per month. This off-site helpdesk support service will be utilised as a drawdown facility and will be based upon a fixed rate not subject to variation across the maximum 3 year term.
ICT Off-site monitoring service - The ‘remote monitoring’ element covers the provision of a remote monitoring service of agreed ICT components (both hardware and application) during the term of the Framework Agreement.
The Service Provider may also be required for ad hoc assignments as agreed. A daily rate shall be provided by the Service Provider.
II.2.5)

Award criteria

Criteria below
Cost criterion  -  Name:  Cost  /  Weighting:  300
II.2.6)

Estimated value

Value excluding VAT: 230000.00  EUR
II.2.7)

Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 24
This contract is subject to renewal: no
II.2.10)

Information about variants

Variants will be accepted: no
II.2.11)

Information about options

Options: no
II.2.13)

Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)

Additional information

Workspace for general tenders in 2018.

Section III: Legal, economic, financial and technical information

III.1)

Conditions for participation

III.2)

Conditions related to the contract

Section IV: Procedure

IV.1)

Description

IV.1.1)

Type of procedure

Open procedure
IV.1.3)

Information about a framework agreement or a dynamic purchasing system

The procurement involves the establishment of a framework agreement
Framework agreement with a single operator
IV.1.8)

Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement : no
IV.2)

Administrative information

IV.2.2)

Time limit for receipt of tenders or requests to participate

Date:  01/11/2018
Local time:  14:00
IV.2.4)

Languages in which tenders or requests to participate may be submitted

English
IV.2.6)

Minimum time frame during which the tenderer must maintain the tender

Tender must be valid until:  01/04/2019
IV.2.7)

Conditions for opening of tenders

Date:  01/11/2018
Local time:  14:00
Place:  
Dublin

Section VI: Complementary information

VI.1)

Information about recurrence

This is a recurrent procurement:  no
VI.4)

Procedures for review

VI.4.1)

Review body

Health and Social Care Professionals Council
Infinity Building, George's Lane
Smithfield
Dublin 7
IE
E-mail: procurement@coru.ie