Contract notice – utilities

Services

Directive 2014/25/EU

Section I: Contracting entity

I.1)

Name and addresses

Ervia

N/A

P.O.Box 900, Webworks, Eglinton Street

Cork

Contact person: Ervia Tenders

Telephone: +353 214239506

E-mail: Tenders@ervia.ie

NUTS code: IE - IRELAND

Internet address(es):

Main address: http://www.ervia.ie

Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/376

I.3)

Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at:

www.etenders.gov.ie

Additional information can be obtained from

the abovementioned address:

Tenders or requests to participate must be submitted

electronically via: www.etenders.gov.ie

Tenders or requests to participate must be submitted

to the abovementioned address

I.6)

Main activity

Production, transport and distribution of gas and heat

Section II: Object

II.1)

Scope of the procurement

II.1.1)

Title

Enterprise Security Operations Managed Service

Reference number: 18/021

II.1.2)

Main CPV code

48730000 - Security software package

II.1.3)

Type of contract

Services

II.1.4)

Short description

Provision of a Security Incident &Event Management System (SIEM) &a Managed SOC Service operating 24x7x365 & capable of meeting Ervia’s needs &include the following capabilities:24*7*365 Monitoring and Alerting Service,Event & Data Collection,Dashboard &Reporting,Event Correlation,User & Entity Analytics,High Volume Log Management,User Monitoring,Application Monitoring,Real Time Data Collection,Incident Management,Threat Intelligence,OT & Telemetry capability,Forensic Investigation Scope of contract: includes:Provision, implementation and support of a scalable solution for initially up to 6000 events per second (EPS) &or equivalent IP / Volume based licensing model with potential to grow significantly over subsequent number of years and incorporating additional systems (through inclusion of existing or future new systems). ( As per PQQ Document).

II.1.6)

Information about lots

This contract is divided into lots: no

II.2)

Description

II.2.2)

Additional CPV code(s)

35721000 - Electronic intelligence system

48200000 - Networking, Internet and intranet software package

48731000 - File security software package

48732000 - Data security software package

48820000 - Servers

72212730 - Security software development services

72263000 - Software implementation services

72265000 - Software configuration services

72266000 - Software consultancy services

72700000 - Computer network services

79700000 - Investigation and security services

80510000 - Specialist training services

II.2.3)

Place of performance

NUTS code: IE - IRELAND

Main site or place of performance:

Cork, South West

II.2.4)

Description of the procurement

Provision of a Security Incident and Event Management System (SIEM) and a Managed SOC Service operating 24x7x365 and capable of meeting Ervia’s needs and include the following capabilities:
• 24*7*365 Monitoring and Alerting Service
• Event & Data Collection
• Dashboard & Reporting
• Event Correlation
• User & Entity Analytics
• High Volume Log Management
• User Monitoring
• Application Monitoring
• Real Time Data Collection
• Incident Management
• Threat Intelligence
• OT & Telemetry capability
• Forensic Investigation
Scope of contract includes
• Provision, implementation and support of a scalable solution for initially up to 6000 events per second (EPS) and / or equivalent IP / Volume based licensing model with potential to grow significantly over subsequent number of years and incorporating additional systems (through inclusion of existing or future new systems)
• The SIEM solution must be capable of providing a secure means of integration with the relevant Ervia, Irish Water and Gas Networks Ireland systems (IT and OT Systems).Real-time collection and analysis of events from host systems, security devices and network devices. The solution must use global energy sector threat intelligence to identify existing and emerging threats.
• Ervia have a requirement for a Siem technology implementation to be co located between Ervia and Supplier premises. In addition to the SIEM solution Ervia wishes to engage with the supplier to provide a managed SOC service for which the operating model should be a hybrid approach which leverages global knowledge and skilled persons for augmenting the in house Security Operations team and help to drive the maturing of Ervia security threat intelligence capability and incident response / resolution’
• . It must be fully compatible with existing Ervia IT & OT systems and technologies, and be fully scalable (for future expansion if necessary).
• Provision of a managed SOC service to configure, tune, and respond to relevant severity events, this response will include an initial SIEM based investigation and alerting of events.
• The provider must have a dedicated Security Operations Centre staffed 24/7/365 by appropriately qualified personnel.
• Provide predefined functions that can be lightly customized to meet Ervia’s specific requirements.
• Comply with all Irish and EU regulations, including GDPR and recommendations on how the vendor will help Ervia comply with the EU NIS Directive.
• Provision of advanced security intelligence relating to Ervia’s business.
• Professional services to establish document and mobilise target operating model with Ervia’s Security Operations team, including training where applicable.
• Capability to provide auxiliary resources and services to manage security devices where necessary and to react to security incidents.

II.2.5)

Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.7)

Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 36

This contract is subject to renewal: yes

Description of renewals:

Option to renew for periods up to 24 months

II.2.9)

Information about the limits on the number of candidates to be invited

Envisaged number of candidates: 5

II.2.10)

Information about variants

Variants will be accepted: yes

II.2.11)

Information about options

Options: yes

Description of options:

Option to extend for additional periods up to 1 + 1 years

II.2.13)

Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)

Additional information

You must submit through the Etenders system
before the deadline. The submission deadline is strict
& no submissions will be possible after the date &
time specified in the PQQ documents. Please note
that all tenders are electronic, as such NO paper
copies will be accepted or read. Please submit via
the Etenders system not later than 12:00 hrs (local
time) Tuesday 2nd October 2018.

Section III: Legal, economic, financial and technical information

III.1)

Conditions for participation

III.1.1)

Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions: Please refer to tender documents available to download from www.etenders.gov.ie only.

III.1.2)

Economic and financial standing

Selection criteria as stated in the procurement documents

III.1.3)

Technical and professional ability

Selection criteria as stated in the procurement documents

III.1.8)

Legal form to be taken by the group of economic operators to whom the contract is to be awarded

Requests to participate may be submitted by single entities or by groups of service providers. A group will not be required to convert into a specific legal form in order to submit a request to participate, but may if the Contracting Entity considers it necessary to ensure that the contract is carried out to its satisfaction, be required to do so prior to award of the contract. The Contracting Entity also reserves the right to contract with each member of the group on the basis of joint and several liability, or with one member of the group as a main contractor with a number of sub-contractors or on any other basis as the Contracting Entity considers appropriate.

III.2)

Conditions related to the contract

III.2.1)

Information about a particular profession

Execution of the service is reserved to a particular profession

Reference to the relevant law, regulation or administrative provision:

If applicable, please refer to tender documents available to download from www.etenders.gov.ie only.

III.2.3)

Information about staff responsible for the performance of the contract

Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract

Section IV: Procedure

IV.1)

Description

IV.1.1)

Type of procedure

Negotiated procedure with prior call for competition

IV.1.8)

Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement : yes

IV.2)

Administrative information

IV.2.2)

Time limit for receipt of tenders or requests to participate

Date: 02/10/2018

Local time: 12:00

IV.2.4)

Languages in which tenders or requests to participate may be submitted

English, Irish

IV.2.6)

Minimum time frame during which the tenderer must maintain the tender

Duration in months : 6 (from the date stated for receipt of tender)

Section VI: Complementary information

VI.1)

Information about recurrence

This is a recurrent procurement: no

VI.2)

Information about electronic workflows

Electronic ordering will be used

Electronic invoicing will be accepted

Electronic payment will be used

VI.3)

Additional information

You must submit through the Etenders system before the deadline. The submission deadline is strict & no submissions will be possible after the date & time specified in the PQQ documents. Please note that all tenders are electronic, as such NO paper copies will be accepted or read. Please submit via the Etenders system not later than 12:00 hrs (local time) Tuesday 2nd October 2018.

VI.4)

Procedures for review

VI.4.1)

Review body

The High Court

The Four Courts

Dublin

Telephone: +353 18886000

E-mail: highcourtcentraloffice@courts.ie

Internet address: http://www.courts.ie

VI.4.3)

Review procedure

Precise information on deadline(s) for review procedures:

Precise information on deadline(s) for review procedures:
Please refer to Statutory Instrument 131 of 2010, European Communities (Award of Contracts by Utility Undertaking) (Review Procedures) Regulations 2010 (and in particular Regulation 7 and 10(2)).

Contract notice - utilities

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