Date of dispatch of this notice: 24/08/2018
Expire date: 24/09/2018
External Reference: 2018-512376
TED Reference: 2018/S 164-374882
Contract notice
Information
Published
Contract notice
Contract notice
Directive 2014/24/EU
Section I: Contracting authority
I.1)
Name and addresses
Tourism Ireland Limited
N/A
5th Floor - Bishop's Square, Redmond's Hill
D02 TD99
Dublin
IE
Contact person:
Hannah Hughes
Telephone:
+353 14763474
E-mail:
hhughes@tourismireland.com
Fax:
+353 014763642
NUTS code:
IE -
IRELAND
Main address:
http://www.ireland.com
Address of the buyer profile:
https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1197
I.3)
Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at:
http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=134343&B=ETENDERS_SIMPLEAdditional information can be obtained from
the abovementioned address:
Tenders or requests to participate must be submitted
to the following address:
Tourism Ireland
5th Floor - Bishop's Square, Redmond's Hill
Dublin
D02 TD99
IE
NUTS code:
IE -
IRELAND
Main address:
http://www.ireland.com
I.4)
Type of the contracting authority
Body governed by public law
I.5)
Main activity
Other activity:
Tourism - Destination Marketing
Section II: Object
II.1)
Scope of the procurement
II.1.1)
Title
Provision of VOIP & NETWORK Support, Maintenance and Upgrade Services
Reference number:
VOIP-DMCI-2018
II.1.2)
Main CPV code
64215000
-
IP telephone services
II.1.3)
Type of contract
Services
II.1.4)
Short description
Tourism Ireland is seeking to appoint a VOIP & NETWORK supplier for the next 3 years, commencing no later than 1st February 2019, with the option to extend annually for a further 2 years. The requirements of the service will be clearly defined and are based on the existing services and/or with the addition of new services.
The successful candidate must have a proven track record in the area of supporting an organisation with offices in various countries around the world and have the ability to support the current technical infrastructure.
The successful candidate must have a proven track record in the area of supporting an organisation with offices in various countries around the world and have the ability to support the current technical infrastructure.
II.1.5)
Estimated total value
Value excluding VAT: 300000.00
EUR
II.1.6)
Information about lots
This contract is divided into lots:
no
II.2)
Description
II.2.2)
Additional CPV code(s)
32429000
-
Telephone network equipment
32551400
-
Telephone network
II.2.3)
Place of performance
NUTS code:
IE -
IRELAND
Main site or place of performance:
Across Tourism Ireland's global network of markets
II.2.4)
Description of the procurement
Tourism Ireland is seeking to appoint a VOIP & NETWORK supplier for the next 3 years, commencing no later than 1st February 2019, with the option to extend annually for a further 2 years. The requirements of the service will be clearly defined and are based on the existing services and/or with the addition of new services.
The successful candidate must have a proven track record in the area of supporting an organisation with offices in various countries around the world and have the ability to support the current technical infrastructure.
The successful candidate must have a proven track record in the area of supporting an organisation with offices in various countries around the world and have the ability to support the current technical infrastructure.
II.2.5)
Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)
Estimated value
Value excluding VAT: 300000.00
EUR
II.2.7)
Duration of the contract, framework agreement or dynamic purchasing system
Duration in months:
36
This contract is subject to renewal:
yes
Description of renewals:
The Contract Period will be for three years subject to budget and annual performance review, and other factors. The contract may be extended annually for a further 2 years, subject to satisfactory performance review, budget and other factors.
II.2.9)
Information about the limits on the number of candidates to be invited
Envisaged number of candidates:
5
Objective criteria for choosing the limited number of candidates:
Step 1: Completeness of Request to Participation in the format prescribed in the Response Document;
Step 2: Satisfaction with the financial standing of the Supplier
In order to be deemed suitable for evaluation under Step 3, Suppliers must fully complete and sign the ESPD [European Single Procurement Document]. Reluctance or failure to supply a completed ESPD will lead to disqualification from the tender competition.
Step 3: Those Suppliers whose Requests to Participate are deemed to be complete and who have demonstrated satisfactory financial standing will be evaluated against the Suitability Criteria.
Previous experience in managing contracts of a similar size and nature in the last 3 years, including referees. [50%]
Qualifications and experience of proposed project team personnel in the areas outlined in the specification document. [40%]
Adequate resources to fulfil the requirements. [10%]
Step 2: Satisfaction with the financial standing of the Supplier
In order to be deemed suitable for evaluation under Step 3, Suppliers must fully complete and sign the ESPD [European Single Procurement Document]. Reluctance or failure to supply a completed ESPD will lead to disqualification from the tender competition.
Step 3: Those Suppliers whose Requests to Participate are deemed to be complete and who have demonstrated satisfactory financial standing will be evaluated against the Suitability Criteria.
Previous experience in managing contracts of a similar size and nature in the last 3 years, including referees. [50%]
Qualifications and experience of proposed project team personnel in the areas outlined in the specification document. [40%]
Adequate resources to fulfil the requirements. [10%]
II.2.10)
Information about variants
Variants will be accepted:
no
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no
II.2.14)
Additional information
Applicants should provide the required documentation as detailed in the RFT Documentation which is available for downloading from the Irish Government procurement portal www.etenders.gov.ie Please note that the maximum limit for incoming emails is 10 MB.
Please refer to the documents attached for downloading.
PLEASE REFER TO THE RFT DOCUMENTATION ATTACHED TO THIS NOTICE FOR DOWNLOADING
Please refer to the documents attached for downloading.
PLEASE REFER TO THE RFT DOCUMENTATION ATTACHED TO THIS NOTICE FOR DOWNLOADING
Section III: Legal, economic, financial and technical information
III.1)
Conditions for participation
III.1.1)
Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
List and brief description of conditions:
As stated in the procurement documents which are available for downloading from the Irish Government procurement portal www.etenders.gov.ie
III.1.2)
Economic and financial standing
List and brief description of selection criteria:
As stated in the procurement documents which are available for downloading from the Irish Government procurement portal www.etenders.gov.ie
Minimum level(s) of standards possibly required:
Selection criteria as stated in the procurement documents
III.1.3)
Technical and professional ability
List and brief description of selection criteria:
Selection criteria as stated in the procurement documents
Minimum level(s) of standards possibly required:
The successful candidate must have a proven track record in VOIP services in the area of supporting an organisation with offices in various countries around the world and have the ability to support the current technical infrastructure. Selection criteria as stated in the procurement documents
III.2)
Conditions related to the contract
III.2.2)
Contract performance conditions
Please refer to the RFT documentation available for downloading.
III.2.3)
Information about staff responsible for the performance of the contract
Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract
Section IV: Procedure
IV.1)
Description
IV.1.1)
Type of procedure
Restricted procedure
IV.1.8)
Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement
: yes
IV.2)
Administrative information
IV.2.2)
Time limit for receipt of tenders or requests to participate
Date:
24/09/2018
Local time:
15:00
IV.2.3)
Estimated date of dispatch of invitations to tender or to participate to selected candidates
Date: 08/10/2018
IV.2.4)
Languages in which tenders or requests to participate may be submitted
English
IV.2.6)
Minimum time frame during which the tenderer must maintain the tender
Duration in months
: 12
(from the date stated for receipt of tender)
Section VI: Complementary information
VI.1)
Information about recurrence
This is a recurrent procurement:
no
VI.3)
Additional information
1) Interested parties must register their interest on the eTenders website (www.etenders.gov.ie) in order to beincluded on the mailing list for clarifications. All information relating to attachments, including clarifications andchanges, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie)only. Registration is free of charge. Tourism Ireland will not accept responsibility for information relayed (or notrelayed) via third parties;
2) This is the 1st stage in a 2-stage Restricted Tender process. This is the sole call for requests to participate forthis contract;
3) The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates ortenderers;
4) Contract award will be subject to the approval of the Board of Tourism Ireland;
5) It will be a condition of award that the successful tenderer is and remains tax compliant;
6) At its absolute discretion, the contracting authority may elect to terminate this procurement process, or anycontract awarded at any time;
7) Please note in relation to all documents, that where reference is made to a particular standard, make, source,process, trademark, type or patent, that this is not to be regarded as a de facto requirement. In all such casesit should be understood that such indications are to be treated strictly and solely for reference purposes only, towhich the words "or equivalent" will always be appended;
8) Without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in aclarification process in respect of the procurement documents with missing or incomplete information. Therefore,respondents are advised to ensure that they return completed documentation in order to avoid the risk ofelimination from the competition;
9) At Section II.2.9 we have indicated that 5 applicants will be invited to tender, please note that the contractingauthority reserves the right to invite at least 5 subject to that number qualifying;
10) Requests to Participate must be delivered as per the Instructions;
11) Tourism Ireland will not accept or consider Requests to Participate delivered after this deadline;
12) Tourism Ireland will not be responsible for costs, charges or expenses incurred by applicants, whether or nota final contract is awarded;
13) Tourism Ireland is subject to the provisions of the Code of Practice on Freedom of Information for North /South Implementation Bodies and Tourism Ireland, which is available on Tourism Ireland‘s website;
14) To the extent that any Personal Data is processed in connection with the provision of the Services orotherwise, the provisions set out in Tourism Ireland’s ICT and GDPR guidelines shall apply to such processing;
15) The contract will be subject to Irish law;
16) Tourism Ireland reserves the right without advance notice (and without giving reasons unless so required by law and without liability to the applicants) to amend or otherwise change the process or to terminate the process
2) This is the 1st stage in a 2-stage Restricted Tender process. This is the sole call for requests to participate forthis contract;
3) The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates ortenderers;
4) Contract award will be subject to the approval of the Board of Tourism Ireland;
5) It will be a condition of award that the successful tenderer is and remains tax compliant;
6) At its absolute discretion, the contracting authority may elect to terminate this procurement process, or anycontract awarded at any time;
7) Please note in relation to all documents, that where reference is made to a particular standard, make, source,process, trademark, type or patent, that this is not to be regarded as a de facto requirement. In all such casesit should be understood that such indications are to be treated strictly and solely for reference purposes only, towhich the words "or equivalent" will always be appended;
8) Without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in aclarification process in respect of the procurement documents with missing or incomplete information. Therefore,respondents are advised to ensure that they return completed documentation in order to avoid the risk ofelimination from the competition;
9) At Section II.2.9 we have indicated that 5 applicants will be invited to tender, please note that the contractingauthority reserves the right to invite at least 5 subject to that number qualifying;
10) Requests to Participate must be delivered as per the Instructions;
11) Tourism Ireland will not accept or consider Requests to Participate delivered after this deadline;
12) Tourism Ireland will not be responsible for costs, charges or expenses incurred by applicants, whether or nota final contract is awarded;
13) Tourism Ireland is subject to the provisions of the Code of Practice on Freedom of Information for North /South Implementation Bodies and Tourism Ireland, which is available on Tourism Ireland‘s website;
14) To the extent that any Personal Data is processed in connection with the provision of the Services orotherwise, the provisions set out in Tourism Ireland’s ICT and GDPR guidelines shall apply to such processing;
15) The contract will be subject to Irish law;
16) Tourism Ireland reserves the right without advance notice (and without giving reasons unless so required by law and without liability to the applicants) to amend or otherwise change the process or to terminate the process
VI.4)
Procedures for review
VI.4.1)
Review body
The High Court
The Four Courts
Dublin 7
IE