II.1)
Scope of the procurement
Provision of Non Geographical Telephony (NGN) Services
Reference number:
SSCON3765
64000000
-
Postal and telecommunications services
Services
II.1.4)
Short description
The Contracting Entity intends to procure a single framework agreement for the provision of Non Geographic Telephony Services.
It is proposed that the Contract will include (non-exhaustive list – high level scope):
Routing of Non Geographic Numbers (NGN numbers) to ESB designated termination numbers (NGN numbers: 1800, 1850, 1890, 0818 and any other or future NGN number types available).
• Ability to route equivalent Geographic numbers in the same routing manner as the parent NGN numbers.
• The ability to route to different terminating numbers using the following call distribution methods:
II.1.6)
Information about lots
This contract is divided into lots:
no
II.2.2)
Additional CPV code(s)
64200000
-
Telecommunications services
64210000
-
Telephone and data transmission services
64214000
-
Dedicated-business telephone network services
II.2.3)
Place of performance
Main site or place of performance:
Republic of Ireland
II.2.4)
Description of the procurement
The Contracting Entity intends to procure a single framework agreement for the provision of Non Geographic Telephony Services.
It is proposed that the Contract will include (non-exhaustive list – high level scope):
Routing of Non Geographic Numbers (NGN numbers) to ESB designated termination numbers (NGN numbers: 1800, 1850, 1890, 0818 and any other or future NGN number types available).
• Ability to route equivalent Geographic numbers in the same routing manner as the parent NGN numbers.
• The ability to route to different terminating numbers using the following call distribution methods:
o Percentage routing
o Random distribution
o Sequential number lists.
• Access to a secure on-line portal providing the ability to modify the service such as:
o Change traffic routing dynamically on an ad hoc basis
o Set up time and date schedules for traffic routing, change destinations for maintenance and fault and exception handling.
• CLI (calling line identification) information must be provided on all calls to the termination destinations, unless this information is blocked by the caller.
• Detailed call reporting, real time and historical for each NGN number. Call reports should be available in .xlsx, .csv and PDF formats.
• Comprehensive billing information to enable ESB manage costs.
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.7)
Duration of the contract, framework agreement or dynamic purchasing system
Duration in months:
36
This contract is subject to renewal:
no
II.2.9)
Information about the limits on the number of candidates to be invited
Envisaged number of candidates:
4
II.2.10)
Information about variants
Variants will be accepted:
no
II.2.11)
Information about options
Options:
yes
Description of options:
It is envisaged the term of the contract commences on the date when services commence and shall be for a period of up to 36 months with an option to extend after the initial period exercisable on 2 occasions for further periods of up to 24 months from the expiry of the initial period, for a total contract period of 84 months.
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no
II.2.14)
Additional information
Please consult the associated documentation, which contains full instructions regarding the submission of tenders and is available to download from www.etenders.gov.ie using RFT ID 138847.