Date of dispatch of this notice: 15/08/2018
External Reference: 2018-342689
TED Reference: 2018/S 157-360480
Contract award notice
Information
Published
Contract award notice
Cached Version
Contract award notice
Results of the procurement procedure
Directive 2014/24/EU
Section I: Contracting authority
I.1)
Name and addresses
Limerick City and County Council
3267368TH
Merchant's Quay
Limerick
Co.Limerick
IE
Contact person:
Catherine Rohan
Telephone:
+353 61556636
E-mail:
catherine.rohan@limerick.ie
NUTS code:
IE -
IRELAND
Main address:
https://www.limerick.ie/council
Address of the buyer profile:
https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/103432
I.4)
Type of the contracting authority
Regional or local authority
I.5)
Main activity
General public services
Section II: Object
II.1)
Scope of the procurement
II.1.1)
Title
Provision of a SugarCRM solution to Limerick City and County Council’s Housing Assistance Payment Shared Services Centre
II.1.2)
Main CPV code
48218000
-
License management software package
II.1.3)
Type of contract
Services
II.1.4)
Short description
Limerick City and County Council (LCCC) operates the Housing Assistance Payment (HAP) Shared Services Centre (SSC) on behalf of 31 local authorities and the Dublin Regional Homeless Executive (DRHE). This national customer contact and financial transactional Shared Service for HAP was awarded to LCCC in 2016 following a tendering process. The HAP project went national on 1st March 2017. This Request for Tender (RFT) covers the provision of SugarCRM Enterprise Edition licenses and professional and support services to the HAP SSC. Please refer to the attached RFT document for detailed information.
II.1.6)
Information about lots
This contract is divided into lots:
yes
II.1.7)
Total value of the procurement
Value excluding VAT:
2000000.00
EUR
II.2)
Description
II.2.1)
Title
Provision of SugarCRM Enterprise Edition licences
Lot No:
1
II.2.2)
Additional CPV code(s)
72212218
-
License management software development services
II.2.3)
Place of performance
NUTS code:
IE -
IRELAND
Main site or place of performance:
Limerick
II.2.4)
Description of the procurement
Please refer to the Request for Tender (RFT) document.
II.2.5)
Award criteria
Criteria below
Price
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no
II.2.14)
Additional information
Please refer to the Request for Tender (RFT) document.
II.2)
Description
II.2.1)
Title
Professional and support services
Lot No:
2
II.2.2)
Additional CPV code(s)
72212218
-
License management software development services
II.2.3)
Place of performance
NUTS code:
IE -
IRELAND
Main site or place of performance:
Limerick
II.2.4)
Description of the procurement
Please refer to the Request for Tender (RFT) document.
II.2.5)
Award criteria
Criteria below
Quality criterion
-
Name:
Proposals for initial migration of code from the CE Edition to the Enterprise Edition; software installation; and commissioning
/
Weighting:
150
Quality criterion
-
Name:
Proposals for ongoing development, support (platform and infrastructure) and hosting services
/
Weighting:
250
Quality criterion
-
Name:
Training
/
Weighting:
100
Quality criterion
-
Name:
Additional and optional services
/
Weighting:
100
Quality criterion
-
Name:
Contract management
/
Weighting:
100
Price
-
Weighting:
300
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no
II.2.14)
Additional information
Please refer to the Request for Tender (RFT) document.
Section IV: Procedure
IV.1)
Description
IV.1.1)
Type of procedure
Open procedure
IV.1.8)
Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: yes
IV.2)
Administrative information
IV.2.1)
Previous publication concerning this procedure
Notice number in the OJ S: 2018/S 078-174210
Section V: Award of contract
Contract No: 1
Lot No: 1
Title: Provision of SugarCRM Enterprise Edition licences
V.2)
Award of contract
V.2.1)
Date of conclusion of the contract
31/07/2018
V.2.2)
Information about tenders
Number of tenders received:
1
Number of tenders received from SMEs:
1
Number of tenders received from tenderers from other EU Member States:
0
Number of tenders received from tenderers from non-EU Member States:
0
Number of tenders received by electronic means:
1
The contract has been awarded to a group of economic operators
:
noV.2.3)
Name and address of the contractor
Provident C.R.M. Limited
6/7 Exchange Place
Dublin
D01 T9C2
IE
Telephone:
+353 16930000
NUTS code:
IE -
IRELAND
Internet address:
www.providentcrm.com
The contractor is an SME : no
V.2.4)
Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
800000.00
EUR
Total value of the contract/lot:
800000.00
EUR
Section V: Award of contract
Contract No: 2
Title: Professional and support services
V.2)
Award of contract
V.2.1)
Date of conclusion of the contract
31/07/2018
V.2.2)
Information about tenders
Number of tenders received:
1
Number of tenders received from SMEs:
1
Number of tenders received from tenderers from other EU Member States:
0
Number of tenders received from tenderers from non-EU Member States:
0
Number of tenders received by electronic means:
1
The contract has been awarded to a group of economic operators
:
noV.2.3)
Name and address of the contractor
Provident C.R.M. Limited
6/7 Exchange Place
Dublin
D01 T9C2
IE
Telephone:
+353 16930000
NUTS code:
IE -
IRELAND
Internet address:
www.providentcrm.com
The contractor is an SME : no
V.2.4)
Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
1200000.00
EUR
Total value of the contract/lot:
1200000.00
EUR
Section VI: Complementary information
VI.3)
Additional information
Please refer to the Request for Tender (RFT) document.
VI.4)
Procedures for review
VI.4.1)