II.1)
Scope of the procurement
Provision of a SugarCRM solution to Limerick City and County Council’s Housing Assistance Payment Shared Services Centre
48218000
-
License management software package
Services
II.1.4)
Short description
Limerick City and County Council (LCCC) operates the Housing Assistance Payment (HAP) Shared Services Centre (SSC) on behalf of 31 local authorities and the Dublin Regional Homeless Executive (DRHE). This national customer contact and financial transactional Shared Service for HAP was awarded to LCCC in 2016 following a tendering process. The HAP project went national on 1st March 2017. This Request for Tender (RFT) covers the provision of SugarCRM Enterprise Edition licenses and professional and support services to the HAP SSC. Please refer to the attached RFT document for detailed information.
II.1.5)
Estimated total value
Value excluding VAT: 2000000.00
EUR
II.1.6)
Information about lots
This contract is divided into lots:
yes
Tenders may be submitted for
all lots
Provision of SugarCRM Enterprise Edition licences
Lot No:
1
II.2.2)
Additional CPV code(s)
72212218
-
License management software development services
II.2.3)
Place of performance
Main site or place of performance:
Limerick
II.2.4)
Description of the procurement
Please refer to the attached Request for Tender (RFT) document.
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.7)
Duration of the contract, framework agreement or dynamic purchasing system
Duration in months:
60
This contract is subject to renewal:
yes
Description of renewals:
One option to extend of 12 months.
II.2.10)
Information about variants
Variants will be accepted:
no
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no
II.2.14)
Additional information
Please refer to the attached Request for Tender (RFT) document.
Professional and support services
Lot No:
2
II.2.2)
Additional CPV code(s)
72212218
-
License management software development services
II.2.3)
Place of performance
Main site or place of performance:
Limerick
II.2.4)
Description of the procurement
Please refer to the attached Request for Tender (RFT) document.
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.7)
Duration of the contract, framework agreement or dynamic purchasing system
Duration in months:
60
This contract is subject to renewal:
yes
Description of renewals:
One option to extend of 12 months.
II.2.10)
Information about variants
Variants will be accepted:
no
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no
II.2.14)
Additional information
Please refer to the attached Request for Tender (RFT) document.