ETENDERS

Contract award notice

Information

Published

Date of dispatch of this notice: 26/02/2018

External Reference: 2018-108476

TED Reference: 2018/S 041-090108

Contract award notice

Cached Version

Contract award notice

Results of the procurement procedure

Directive 2014/24/EU

Section I: Contracting authority

I.1)

Name and addresses

An Garda Síochána
N/A
Finance & Procurement
Phoenix Park, Dublin 8
Garda Headquarters
IE
Contact person: Ann Clarke
Telephone: +353 16662144
E-mail: ann.p.clarke@garda.ie
NUTS code:  IE -  IRELAND
Internet address(es):
Main address: http://www.garda.ie
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1192

I.4)

Type of the contracting authority

Ministry or any other national or federal authority, including their regional or local subdivisions
I.5)

Main activity

Public order and safety

Section II: Object

II.1)

Scope of the procurement

II.1.1)

Title

The provision of a Public Attitudes Survey for An Garda Síochána.
Reference number:  T.056/2017
II.1.2)

Main CPV code

79311000  -  Survey services
II.1.3)

Type of contract

Services
II.1.4)

Short description

The objective for An Garda Síochána in undertaking this procurement exercise is to procure the services of a company that will provided a top quality survey of public attitudes relating to awareness and effectiveness of Garda publicity campaigns, perceptions of crime at local and national levels, key priorities for the organisation as viewed by the public, the experience of victims of crime and their levels of satisfaction, views of the Garda organisation and how it can be improved, as well as satisfaction with the service provided to local communities at the most economically advantage price possible. The Public Attitudes Survey now plays an important governance role in the Garda organisation. It will help monitor the organisation’s Strategy Statement 2016-2018 and provide performance data for 2017 Policing Plan targets.
II.1.6)

Information about lots

This contract is divided into lots: no
II.1.7)

Total value of the procurement

Value excluding VAT:  242400.00  EUR
II.2)

Description

II.2.2)

Additional CPV code(s)

79311100  -  Survey design services
79311200  -  Survey conduction services
79311300  -  Survey analysis services
79342310  -  Customer survey services
79342311  -  Customer satisfaction survey
II.2.3)

Place of performance

NUTS code:  IE -  IRELAND
Main site or place of performance:  
Dublin 8
II.2.4)

Description of the procurement

The objective for An Garda Síochána in undertaking this procurement exercise is to procure the services of a company that will provided a top quality survey of public attitudes relating to awareness and effectiveness of Garda publicity campaigns, perceptions of crime at local and national levels, key priorities for the organisation as viewed by the public, the experience of victims of crime and their levels of satisfaction, views of the Garda organisation and how it can be improved, as well as satisfaction with the service provided to local communities at the most economically advantage price possible.
The Public Attitudes Survey now plays an important governance role in the Garda organisation. It will help monitor the organisation’s Strategy Statement 2016-2018 and provide performance data for 2017 Policing Plan targets. Policing Plan targets include improving public opinion as regards An Garda Síochána’s ability to tackle crime, enhancing the perception that the organisation is community focused; increasing feelings of public safety; increasing satisfaction amongst victims of crime; reducing fear of crime, and increasing Garda visibility and levels of satisfaction with the service provided to local communities.
The current Public Attitudes Survey is a mechanism to benchmark and assess progress against objectives set out for the organisation. It is envisioned that the survey findings will feature even more strongly in future targets set both by the organisation and external oversight bodies such as the Policing Authority.
II.2.5)

Award criteria

Criteria below
Quality criterion  -  Name:  Approach & Methodology  /  Weighting:  400
Quality criterion  -  Name:  Contract Management  /  Weighting:  200
Quality criterion  -  Name:  Quality Assurance  /  Weighting:  100
Price  -  Weighting:  300
II.2.11)

Information about options

Options: no
II.2.13)

Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

Section IV: Procedure

IV.1)

Description

IV.1.1)

Type of procedure

Open procedure
IV.1.8)

Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: no
IV.2)

Administrative information

IV.2.1)

Previous publication concerning this procedure

Notice number in the OJ S: 2017/S 127-259086

Section V: Award of contract

Contract No: 1

Title: The provision of a Public Attitudes Survey for An Garda Síochána.

A contract/lot is awarded: yes
V.2)

Award of contract

V.2.1)

Date of conclusion of the contract

05/02/2018
V.2.2)

Information about tenders

Number of tenders received:  4
Number of tenders received by electronic means:  4
The contract has been awarded to a group of economic operators :  no
V.2.3)

Name and address of the contractor

Amarach Research
IE6517386K
11 Kingswood Business Centre, Kingswood Road
Citywest Business Campus
Dublin 24
IE
Telephone: +353 14105239
E-mail: robert.mooney@amarach.com
NUTS code:  IE -  IRELAND

The contractor is an SME : yes
V.2.4)

Information on value of the contract/lot (excluding VAT)

Lowest offer:  242400.00  EUR / Highest offer:  815200.00  EUR   taken into consideration

Section VI: Complementary information

VI.4)

Procedures for review

VI.4.1)

Review body

High Court
Dublin
IE