II.1)
Scope of the procurement
Provision of Helpdesk & Network Support Services
Reference number:
2017/06
72253000
-
Helpdesk and support services
Services
II.1.4)
Short description
The FSAI seeks proposals for the provision of on-site IT Helpdesk and Network Support Services for a period of one year, with an option to renew up to a maximum of five years.
Please refer to the Request for Tender (RFT) document for further information.
II.1.6)
Information about lots
This contract is divided into lots:
no
II.2.2)
Additional CPV code(s)
72222300
-
Information technology services
II.2.3)
Place of performance
Main site or place of performance:
Dublin - Ireland
II.2.4)
Description of the procurement
The FSAI seeks proposals for the provision of on-site IT Helpdesk and Network Support Services for a period of one year, with an option to renew up to a maximum of five years. Please refer to the Request for Tender (RFT) document for further information.
Criteria below
Quality criterion
-
Name:
Proposed methodology and approach
/
Weighting:
25%
Quality criterion
-
Name:
Qualifications and experience of proposed key personnel
/
Weighting:
25%
Quality criterion
-
Name:
Internal and external recognised Industry and Quality Accreditations
/
Weighting:
10%
Quality criterion
-
Name:
Any proposed additional benefits/value for money
/
Weighting:
5%
Price
-
Weighting:
35%
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no
II.2.14)
Additional information
Please refer to attached Request for Tender (RFT) document for further information.