II.1)
Scope of the procurement
Warehousing, Fulfilment & Returns for Electric Ireland
Reference number:
SS/CON/3644
63122000
-
Warehousing services
Services
II.1.4)
Short description
Electric Ireland has a requirement for a warehousing and fulfilment partner to meet the needs of a customer fulfilment program. The program involves the delivery of a portfolio of smarter home devices (including submeter, gateway, heavy duty switch, sensors and plugs) to customers’ homes following product ordering on Electric Ireland’s online portal. Fulfilment will be on a next day delivery basis to Electric Ireland customers based in Ireland.
II.1.6)
Information about lots
This contract is divided into lots:
no
II.2.2)
Additional CPV code(s)
63120000
-
Storage and warehousing services
63121100
-
Storage services
79921000
-
Packaging services
79991000
-
Stock-control services
II.2.3)
Place of performance
Main site or place of performance:
Ireland
II.2.4)
Description of the procurement
Electric Ireland has a requirement for a warehousing and fulfilment partner to meet the needs of a customer fulfilment program. The program involves the delivery of a portfolio of smarter home devices (including submeter, gateway, heavy duty switch, sensors and plugs) to customers’ homes following product ordering on Electric Ireland’s online portal.
Fulfilment will be on a next day delivery basis to Electric Ireland customers based in Ireland.
The high level requirements from the appointed warehousing, fulfilment and returns partner will include (but not necessarily limited to) the following,
• Goods inward checking and receipting, put-away and inventory management
• Secure warehousing
• Fulfilment to Electric Ireland partners and customers
• Serialisation Management
• Warranty Management
• Provide visibility to Electric Ireland on orders, returns, inventory availability and movements
• Product lifecycle management
• Monitoring of key product lifecycle
• Integrated order management
• Manage Returns, Rework, Refurbishment and disposition requirements
• Provide functional and other tests on products if required by Electric Ireland
• Manage inventory planning and replenishment in conjunction with Electric Ireland and partners
• Manage the reordering of product on behalf of Electric Ireland
• Integration with Electric Ireland for transactions including order, replenishment, inventory availability, fulfilment, returns and delivery traceability activity
• Inventory ownership and procurement on select products as required, on behalf of Electric Ireland until point of consumption / fulfilment to installation partner
• Reporting visibility, KPIs and metrics on all activities carried out on behalf of Electric Ireland
• Carrier and freight management
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.7)
Duration of the contract, framework agreement or dynamic purchasing system
Duration in months:
36
This contract is subject to renewal:
yes
Description of renewals:
There will be an option for ESB and Electric Ireland to extend the term by up to an additional 24 months.
II.2.9)
Information about the limits on the number of candidates to be invited
Envisaged number of candidates:
5
Objective criteria for choosing the limited number of candidates:
As detailed in the provided pre-qualification questionnaire document.
II.2.10)
Information about variants
Variants will be accepted:
no
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no
II.2.14)
Additional information
Please refer to the individual instructions for submission
of
bids relevant to each tender issued via the system.