Date of dispatch of this notice: 18/12/2017
Expire date: 23/01/2018
External Reference: 2017-937538
TED Reference: 2017/S 244-509855
Contract notice
Information
Published
Contract notice
Cached Version
Contract notice
Directive 2014/24/EU
Section I: Contracting authority
I.1)
Name and addresses
Sustainable Energy Authority of Ireland
N/A
Wilton Park House
Dublin
Wilton Place
IE
Contact person:
Deirdre Miller
Telephone:
+353 18082130
E-mail:
deirdre.miller@seai.ie
NUTS code:
IE -
IRELAND
Main address:
http://www.seai.ie
Address of the buyer profile:
https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1188
I.3)
Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at:
http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=122994&B=ETENDERS_SIMPLEAdditional information can be obtained from
the abovementioned address:
Tenders or requests to participate must be submitted
electronically via:
http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=122994&B=ETENDERS_SIMPLE
Tenders or requests to participate must be submitted
to the abovementioned address
I.4)
Type of the contracting authority
Body governed by public law
I.5)
Main activity
Other activity:
sustainable energy
Section II: Object
II.1)
Scope of the procurement
II.1.1)
Title
for the provision of System Support and Maintenance for SEAI Business Process Information Systems: ACA & TripleE; PEP & ELS CRM Microsoft and SharePoint; Inspections Systems; and BI Platform
II.1.2)
Main CPV code
72253200
-
Systems support services
II.1.3)
Type of contract
Services
II.1.4)
Short description
Data and information are key assets for SEAI. SEAI has identified a number of key IT Services and Skill requirements to maximum efficiencies of SEAI business and deliver its objectives. This public procurement competition will be divided into 4 lots (each a “Lot”) as described below. Each Lot will result in a separate contract.
Lot 1: TripleE & ACA System Support and Development
Lot 2: PEP & ELS CRM Microsoft System and SharePoint Support and Development
Lot 3: Inspections System Support and Development
Lot 4: Business Intelligence Platform Support and Development
Further details on the requirements of each lot is set out in Appendix 1 Requirements and Specifications in the RFT document. Please refer to the notice on www.etenders.ie.
Lot 1: TripleE & ACA System Support and Development
Lot 2: PEP & ELS CRM Microsoft System and SharePoint Support and Development
Lot 3: Inspections System Support and Development
Lot 4: Business Intelligence Platform Support and Development
Further details on the requirements of each lot is set out in Appendix 1 Requirements and Specifications in the RFT document. Please refer to the notice on www.etenders.ie.
II.1.5)
Estimated total value
Value excluding VAT: 2250000.00
EUR
II.1.6)
Information about lots
This contract is divided into lots:
yes
Tenders may be submitted for
all lots
II.2)
Description
II.2.1)
Title
TripleE & ACA System Support and Development
Lot No:
1
II.2.2)
Additional CPV code(s)
48610000
-
Database systems
72000000
-
IT services: consulting, software development, Internet and support
72210000
-
Programming services of packaged software products
72212600
-
Database and operating software development services
72220000
-
Systems and technical consultancy services
72240000
-
Systems analysis and programming services
72250000
-
System and support services
72253000
-
Helpdesk and support services
72254100
-
Systems testing services
72267000
-
Software maintenance and repair services
II.2.3)
Place of performance
NUTS code:
IE -
IRELAND
II.2.4)
Description of the procurement
Lot 1: TripleE & ACA System Support and Development.
SEAI operates and maintains the ACA specified list on behalf of the Department of Communications, Climate Action and Environment (DCCAE). The primary activity of SEAI in this regard is to develop detailed eligibility criteria for qualifying equipment, assessment of product eligibility and maintenance of the online database of qualifying equipment.
Triple E is an expansion of the current ACA structure in terms of the online administrative system and specified products list. Essentially, the Triple E was developed as an all-encompassing product register under which the ACA and other product-based programmes that may be developed in future are covered.
The main requirements of the successful Tenderer(s), within each Lot, are as follows:
1. Application Technical Support and Monitoring: Provide Software Support, Maintenance and Monitoring of the existing developed Business Process Information systems. Support to include correction of identified bugs and additional functions or features deployed during the life of the contract (either within this contract by the successful Tenderer or by alternative Service Providers) for all aspects of the system.
2. Application Development Services: provide application development and maintenance services to deliver additional software configuration and components.
3. Provision of Helpdesk Support: Provision of a level 2 and 3 support (hereafter referred to as ‘Helpdesk Support’) to act as a primary point of contact for SEAI and its other support resources, for the management and resolution of all software faults and errors that arise during the course of the support period.
The detailed requirements are set out in sections 2 of Appendix 1 of the RFT document which is published with the notice for this procurement on www.etenders.ie.
SEAI operates and maintains the ACA specified list on behalf of the Department of Communications, Climate Action and Environment (DCCAE). The primary activity of SEAI in this regard is to develop detailed eligibility criteria for qualifying equipment, assessment of product eligibility and maintenance of the online database of qualifying equipment.
Triple E is an expansion of the current ACA structure in terms of the online administrative system and specified products list. Essentially, the Triple E was developed as an all-encompassing product register under which the ACA and other product-based programmes that may be developed in future are covered.
The main requirements of the successful Tenderer(s), within each Lot, are as follows:
1. Application Technical Support and Monitoring: Provide Software Support, Maintenance and Monitoring of the existing developed Business Process Information systems. Support to include correction of identified bugs and additional functions or features deployed during the life of the contract (either within this contract by the successful Tenderer or by alternative Service Providers) for all aspects of the system.
2. Application Development Services: provide application development and maintenance services to deliver additional software configuration and components.
3. Provision of Helpdesk Support: Provision of a level 2 and 3 support (hereafter referred to as ‘Helpdesk Support’) to act as a primary point of contact for SEAI and its other support resources, for the management and resolution of all software faults and errors that arise during the course of the support period.
The detailed requirements are set out in sections 2 of Appendix 1 of the RFT document which is published with the notice for this procurement on www.etenders.ie.
II.2.5)
Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)
Estimated value
Value excluding VAT: 300000.00
EUR
II.2.7)
Duration of the contract, framework agreement or dynamic purchasing system
Duration in months:
36
This contract is subject to renewal:
yes
Description of renewals:
Any contract that may result from this Competition will be issued for a term of one (1) year. The Contracting Authority reserves the right to extend the term for a period or periods of up to 12 months with a maximum of 2 such extensions on the same terms and conditions, subject to the Contracting Authority's obligation at law.
II.2.10)
Information about variants
Variants will be accepted:
no
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
yes
Identification of the project:
ERDF
II.2)
Description
II.2.1)
Title
PEP & ELS CRM Microsoft System and SharePoint Support and Development
Lot No:
2
II.2.2)
Additional CPV code(s)
48610000
-
Database systems
72000000
-
IT services: consulting, software development, Internet and support
72210000
-
Programming services of packaged software products
72212600
-
Database and operating software development services
72220000
-
Systems and technical consultancy services
72240000
-
Systems analysis and programming services
72250000
-
System and support services
72253000
-
Helpdesk and support services
72254100
-
Systems testing services
72267000
-
Software maintenance and repair services
II.2.3)
Place of performance
NUTS code:
IE -
IRELAND
II.2.4)
Description of the procurement
Lot 2: PEP & ELS CRM Microsoft System and SharePoint Support and Development.
The Project Evaluation Platform (PEP) and portal is a secure web based application managed by SEAI. The PEP webportal enables applications to register and apply for funding from SEAI supported programmes.
THE ELS CRM systems was developed foSEAI's Market Surveillance Programme to deliver the digital data collection, while conducting energy labelling and tyre labelling inspections, in physical stores and of e-commerce websites, and storing the data in a systematised central location, to facilitate better reporting and connectivity to future CRM based information and communication management system, for post inspection processes.
The main requirements of the successful Tenderer(s), within each Lot, are as follows:
1. Application Technical Support and Monitoring: Provide Software Support, Maintenance and Monitoring of the existing developed Business Process Information systems. Support to include correction of identified bugs and additional functions or features deployed during the life of the contract (either within this contract by the successful Tenderer or by alternative Service Providers) for all aspects of the system.
2. Application Development Services: provide application development and maintenance services to deliver additional software configuration and components.
3. Provision of Helpdesk Support: Provision of a level 2 and 3 support (hereafter referred to as ‘Helpdesk Support’) to act as a primary point of contact for SEAI and its other support resources, for the management and resolution of all software faults and errors that arise during the course of the support period.
The detailed requirements are set out in sections 2 of Appendix 1.
The Project Evaluation Platform (PEP) and portal is a secure web based application managed by SEAI. The PEP webportal enables applications to register and apply for funding from SEAI supported programmes.
THE ELS CRM systems was developed foSEAI's Market Surveillance Programme to deliver the digital data collection, while conducting energy labelling and tyre labelling inspections, in physical stores and of e-commerce websites, and storing the data in a systematised central location, to facilitate better reporting and connectivity to future CRM based information and communication management system, for post inspection processes.
The main requirements of the successful Tenderer(s), within each Lot, are as follows:
1. Application Technical Support and Monitoring: Provide Software Support, Maintenance and Monitoring of the existing developed Business Process Information systems. Support to include correction of identified bugs and additional functions or features deployed during the life of the contract (either within this contract by the successful Tenderer or by alternative Service Providers) for all aspects of the system.
2. Application Development Services: provide application development and maintenance services to deliver additional software configuration and components.
3. Provision of Helpdesk Support: Provision of a level 2 and 3 support (hereafter referred to as ‘Helpdesk Support’) to act as a primary point of contact for SEAI and its other support resources, for the management and resolution of all software faults and errors that arise during the course of the support period.
The detailed requirements are set out in sections 2 of Appendix 1.
II.2.5)
Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)
Estimated value
Value excluding VAT: 750000.00
EUR
II.2.7)
Duration of the contract, framework agreement or dynamic purchasing system
Duration in months:
36
This contract is subject to renewal:
yes
Description of renewals:
Any contract that may result from this Competition will be issued for a term of one (1) year. The Contracting Authority reserves the right to extend the term for a period or periods of up to 12 months with a maximum of 2 such extensions on the same terms and conditions, subject to the Contracting Authority's obligation at law.
II.2.10)
Information about variants
Variants will be accepted:
no
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
yes
Identification of the project:
ERDF
II.2)
Description
II.2.1)
Title
Inspections System Support and Development
Lot No:
3
II.2.2)
Additional CPV code(s)
48610000
-
Database systems
72000000
-
IT services: consulting, software development, Internet and support
72210000
-
Programming services of packaged software products
72212600
-
Database and operating software development services
72220000
-
Systems and technical consultancy services
72240000
-
Systems analysis and programming services
72250000
-
System and support services
72253000
-
Helpdesk and support services
72254100
-
Systems testing services
72267000
-
Software maintenance and repair services
II.2.3)
Place of performance
NUTS code:
IE -
IRELAND
II.2.4)
Description of the procurement
Lot 3: Inspections System Support and Development.
The main requirements of the successful Tenderer(s), within each Lot, are as follows:
SEAI has an obligation to ensure good governance of its programmes and it carries out inspections of its programmes to ensure its minimum standards are met. In order to facilitate these inspections, it has developed an inspections backend scheduler and a Mobile Application (App).
1. Application Technical Support and Monitoring: Provide Software Support, Maintenance and Monitoring of the existing developed Business Process Information systems. Support to include correction of identified bugs and additional functions or features deployed during the life of the contract (either within this contract by the successful Tenderer or by alternative Service Providers) for all aspects of the system.
2. Application Development Services: provide application development and maintenance services to deliver additional software configuration and components.
3. Provision of Helpdesk Support: Provision of a level 2 and 3 support (hereafter referred to as ‘Helpdesk Support’) to act as a primary point of contact for SEAI and its other support resources, for the management and resolution of all software faults and errors that arise during the course of the support period.
The detailed requirements are set out in sections 2 of Appendix 1.
The main requirements of the successful Tenderer(s), within each Lot, are as follows:
SEAI has an obligation to ensure good governance of its programmes and it carries out inspections of its programmes to ensure its minimum standards are met. In order to facilitate these inspections, it has developed an inspections backend scheduler and a Mobile Application (App).
1. Application Technical Support and Monitoring: Provide Software Support, Maintenance and Monitoring of the existing developed Business Process Information systems. Support to include correction of identified bugs and additional functions or features deployed during the life of the contract (either within this contract by the successful Tenderer or by alternative Service Providers) for all aspects of the system.
2. Application Development Services: provide application development and maintenance services to deliver additional software configuration and components.
3. Provision of Helpdesk Support: Provision of a level 2 and 3 support (hereafter referred to as ‘Helpdesk Support’) to act as a primary point of contact for SEAI and its other support resources, for the management and resolution of all software faults and errors that arise during the course of the support period.
The detailed requirements are set out in sections 2 of Appendix 1.
II.2.5)
Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)
Estimated value
Value excluding VAT: 660000.00
EUR
II.2.7)
Duration of the contract, framework agreement or dynamic purchasing system
Duration in months:
36
This contract is subject to renewal:
yes
Description of renewals:
Any contract that may result from this Competition will be issued for a term of one (1) year. The Contracting Authority reserves the right to extend the term for a period or periods of up to 12 months with a maximum of 2 such extensions on the same terms and conditions, subject to the Contracting Authority's obligation at law.
II.2.10)
Information about variants
Variants will be accepted:
no
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
yes
Identification of the project:
ERDF
II.2)
Description
II.2.1)
Title
Business Intelligence Platform Support and Development
Lot No:
4
II.2.2)
Additional CPV code(s)
48610000
-
Database systems
72000000
-
IT services: consulting, software development, Internet and support
72210000
-
Programming services of packaged software products
72212600
-
Database and operating software development services
72220000
-
Systems and technical consultancy services
72240000
-
Systems analysis and programming services
72250000
-
System and support services
72253000
-
Helpdesk and support services
72254100
-
Systems testing services
72267000
-
Software maintenance and repair services
II.2.3)
Place of performance
NUTS code:
IE -
IRELAND
II.2.4)
Description of the procurement
Lot 4: Business Intelligence Platform Support and Development.
To ensure the efficient operation of its work, SEAI has created a Business Intelligence (BI) reporting environment to provide a centralised repository of clean, accurate data to its staff. The BI platform holds the data and allows users to access this central repository for their reporting purposes.
The main requirements of the successful Tenderer(s), within each Lot, are as follows:
1. Application Technical Support and Monitoring: Provide Software Support, Maintenance and Monitoring of the existing developed Business Process Information systems. Support to include correction of identified bugs and additional functions or features deployed during the life of the contract (either within this contract by the successful Tenderer or by alternative Service Providers) for all aspects of the system.
2. Application Development Services: provide application development and maintenance services to deliver additional software configuration and components.
3. Provision of Helpdesk Support: Provision of a level 2 and 3 support (hereafter referred to as ‘Helpdesk Support’) to act as a primary point of contact for SEAI and its other support resources, for the management and resolution of all software faults and errors that arise during the course of the support period.
The detailed requirements are set out in sections 2 of Appendix 1.
To ensure the efficient operation of its work, SEAI has created a Business Intelligence (BI) reporting environment to provide a centralised repository of clean, accurate data to its staff. The BI platform holds the data and allows users to access this central repository for their reporting purposes.
The main requirements of the successful Tenderer(s), within each Lot, are as follows:
1. Application Technical Support and Monitoring: Provide Software Support, Maintenance and Monitoring of the existing developed Business Process Information systems. Support to include correction of identified bugs and additional functions or features deployed during the life of the contract (either within this contract by the successful Tenderer or by alternative Service Providers) for all aspects of the system.
2. Application Development Services: provide application development and maintenance services to deliver additional software configuration and components.
3. Provision of Helpdesk Support: Provision of a level 2 and 3 support (hereafter referred to as ‘Helpdesk Support’) to act as a primary point of contact for SEAI and its other support resources, for the management and resolution of all software faults and errors that arise during the course of the support period.
The detailed requirements are set out in sections 2 of Appendix 1.
II.2.5)
Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)
Estimated value
Value excluding VAT: 540000.00
EUR
II.2.7)
Duration of the contract, framework agreement or dynamic purchasing system
Duration in months:
36
This contract is subject to renewal:
yes
Description of renewals:
Any contract that may result from this Competition will be issued for a term of one (1) year. The Contracting Authority reserves the right to extend the term for a period or periods of up to 12 months with a maximum of 2 such extensions on the same terms and conditions, subject to the Contracting Authority's obligation at law.
II.2.10)
Information about variants
Variants will be accepted:
no
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
yes
Identification of the project:
ERDF
Section III: Legal, economic, financial and technical information
III.1)
Conditions for participation
III.2)
Conditions related to the contract
Section IV: Procedure
IV.1)
Description
IV.1.1)
Type of procedure
Open procedure
IV.1.8)
Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: yes
IV.2)
Administrative information
IV.2.1)
Previous publication concerning this procedure
Notice number in the OJ S: 2017/S 219-455178
IV.2.2)
Time limit for receipt of tenders or requests to participate
Date:
1/23/2018
Local time:
12:00
IV.2.4)
Languages in which tenders or requests to participate may be submitted
Spanish
IV.2.6)
Minimum time frame during which the tenderer must maintain the tender
Duration in months
: 4
(from the date stated for receipt of tender)
IV.2.7)
Conditions for opening of tenders
Date:
1/23/2018
Local time:
12:00
Section VI: Complementary information
VI.1)
Information about recurrence
This is a recurrent procurement:
no
VI.4)
Procedures for review
VI.4.1)
Review body
SEAI
Wilton Park House, Wilton Place
Dublin
2
IE