Date of dispatch of this notice: 14/08/2017
External Reference: 2017-875864
TED Reference: 2017/S 156-323995
Contract award notice
Information
Published
Contract award notice
Contract award notice
Results of the procurement procedure
Directive 2014/24/EU
Section I: Contracting authority
I.1)
Name and addresses
The Office of Government Procurement
N/A
3A Mayor Street Upper
Dublin 1. D01 PF72.
Dublin
IE
Telephone:
+353 761008000
E-mail:
Support@ogp.gov.ie
NUTS code:
IE -
IRELAND
Main address:
http://www.procurement.ie/
Address of the buyer profile:
https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/351
I.2)
Joint procurement
The contract is awarded by a central purchasing body
I.4)
Type of the contracting authority
Ministry or any other national or federal authority, including their regional or local subdivisions
I.5)
Main activity
General public services
Section II: Object
II.1)
Scope of the procurement
II.1.1)
Title
Request for Tenders for the Provision of Travel Management and Ancillary Services Contract for all Public Sector Clients. Services included but not limited to are Air, Hotel accommodation, Rail
Reference number:
TTT030F
II.1.2)
Main CPV code
63500000
-
Travel agency, tour operator and tourist assistance services
II.1.3)
Type of contract
Services
II.1.4)
Short description
Request for Tenders for the Provision of Travel Management and Ancillary Services Contract for all Public Sector Clients. Services included but not limited to are Air, Hotel accommodation, Rail and Car Rental.
II.1.6)
Information about lots
This contract is divided into lots:
yes
II.1.7)
Total value of the procurement
Value excluding VAT:
80000000.00
EUR
II.2)
Description
II.2.1)
Title
Lot 1: Travel Management and Ancillary Services – Based on Fixed Percentage Management Fees
Lot No:
1
II.2.2)
Additional CPV code(s)
55100000
-
Hotel services
55110000
-
Hotel accommodation services
55130000
-
Other hotel services
63510000
-
Travel agency and similar services
63515000
-
Travel services
63516000
-
Travel management services
II.2.3)
Place of performance
NUTS code:
IE -
IRELAND
Main site or place of performance:
Dublin 1
II.2.4)
Description of the procurement
Request for Tenders for the Provision of Travel Management and Ancillary Services Contract for all Public Sector Clients. Services included but not limited to are Air, Hotel accommodation, Rail
II.2.5)
Award criteria
Criteria below
Quality criterion
-
Name:
Travel Booking Process
/
Weighting:
140
Quality criterion
-
Name:
Online Booking Tool
/
Weighting:
120
Quality criterion
-
Name:
Staff / Key Account Management
/
Weighting:
120
Quality criterion
-
Name:
Complaints Handling
/
Weighting:
50
Quality criterion
-
Name:
Communication with Framework Clients
/
Weighting:
50
Quality criterion
-
Name:
Training
/
Weighting:
50
Quality criterion
-
Name:
Crisis Management and Traveller Tracking
/
Weighting:
80
Quality criterion
-
Name:
Out of Hours Emergency Service
/
Weighting:
80
Quality criterion
-
Name:
Invoicing and Credit Note Arrangements
/
Weighting:
120
Quality criterion
-
Name:
Management Information
/
Weighting:
80
Quality criterion
-
Name:
Mobilisation / Implementation Plan
/
Weighting:
100
Quality criterion
-
Name:
Business and Systems Continuity
/
Weighting:
80
Quality criterion
-
Name:
Data Protection
/
Weighting:
30
Cost criterion
-
Name:
Management Fee
/
Weighting:
300
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no
II.2)
Description
II.2.1)
Title
Lot 2: Travel Management and Ancillary Services – Based on Transaction Fees
Lot No:
2
II.2.2)
Additional CPV code(s)
55100000
-
Hotel services
55110000
-
Hotel accommodation services
55130000
-
Other hotel services
63510000
-
Travel agency and similar services
63515000
-
Travel services
63516000
-
Travel management services
II.2.3)
Place of performance
NUTS code:
IE -
IRELAND
Main site or place of performance:
Dublin 1
II.2.4)
Description of the procurement
Request for Tenders for the Provision of Travel Management and Ancillary Services Contract for all Public Sector Clients. Services included but not limited to are Air, Hotel accommodation, Rail
II.2.5)
Award criteria
Criteria below
Quality criterion
-
Name:
Travel Booking Process
/
Weighting:
140
Quality criterion
-
Name:
Online Booking Tool
/
Weighting:
120
Quality criterion
-
Name:
Staff / Key Account Management
/
Weighting:
120
Quality criterion
-
Name:
Complaints Handling
/
Weighting:
50
Quality criterion
-
Name:
Communication with Framework Clients
/
Weighting:
50
Quality criterion
-
Name:
Training
/
Weighting:
50
Quality criterion
-
Name:
Crisis Management and Traveller Tracking
/
Weighting:
80
Quality criterion
-
Name:
Out of Hours Emergency Service
/
Weighting:
80
Quality criterion
-
Name:
Invoicing and Credit Note Arrangements
/
Weighting:
120
Quality criterion
-
Name:
Management Information
/
Weighting:
80
Quality criterion
-
Name:
Mobilisation / Implementation Plan
/
Weighting:
100
Quality criterion
-
Name:
Business and Systems Continuity
/
Weighting:
80
Quality criterion
-
Name:
Data Protection
/
Weighting:
30
Cost criterion
-
Name:
Transaction Fee
/
Weighting:
300
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no
Section IV: Procedure
IV.1)
Description
IV.1.1)
Type of procedure
Open procedure
IV.1.3)
Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
IV.1.8)
Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: yes
IV.2)
Administrative information
IV.2.1)
Previous publication concerning this procedure
Notice number in the OJ S: 2016/S 249-458117
Section V: Award of contract
Contract No: 1
Lot No: 1
Title: Lot 1: Travel Management and Ancillary Services – Based on Fixed Percentage Management Fees
V.2)
Award of contract
V.2.1)
Date of conclusion of the contract
30/05/2017
V.2.2)
Information about tenders
Number of tenders received:
3
Number of tenders received by electronic means:
3
The contract has been awarded to a group of economic operators
:
noV.2.3)
Name and address of the contractor
Club Travel HRG Ireland
IE4690763S
32 Lower Abbey St,
Dublin
Dublin 1
IE
Telephone:
+353 016080083
E-mail:
tcrinion@ie.hrgworldwide.com
NUTS code:
IE -
IRELAND
Internet address:
http://www.clubtravelhrg.com
The contractor is an SME : yes
V.2.4)
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
40000000.00
EUR
Section V: Award of contract
Contract No: 2
Lot No: 2
Title: Lot 2: Travel Management and Ancillary Services – Based on Transaction Fees
V.2)
Award of contract
V.2.1)
Date of conclusion of the contract
30/05/2017
V.2.2)
Information about tenders
Number of tenders received:
3
Number of tenders received by electronic means:
3
The contract has been awarded to a group of economic operators
:
noV.2.3)
Name and address of the contractor
Club Travel HRG Ireland
IE4690763S
32 Lower Abbey St,
Dublin
Dublin 1
IE
Telephone:
+353 016080083
E-mail:
tcrinion@ie.hrgworldwide.com
NUTS code:
IE -
IRELAND
Internet address:
http://www.clubtravelhrg.com
The contractor is an SME : yes
V.2.4)
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
40000000.00
EUR
Section VI: Complementary information
VI.3)
Additional information
Please refer to the Request for Tender documents associated with the notice published on www.etenders.gov.ie. (RFT #112574)
VI.4)
Procedures for review
VI.4.1)
Review body
The High Court of Ireland
Dublin
IE
VI.4.3)
Review procedure
Precise information on deadline(s) for review procedures:
Please refer to the Request for Tender documents associated with the notice published on www.etenders.gov.ie. (RFT #112574)
VI.5)
Date of dispatch of this notice
14/08/2017