II.1)
Scope of the procurement
Repair and Maintenance services for Data Processing (Computer) equipment
Reference number:
686 & 685
50312300
-
Maintenance and repair of data network equipment
Services
II.1.4)
Short description
The repair and maintenance (including ALL parts and labour) of the Department’s data processing equipment and peripherals. The Department's PC, data network and voice infrastructure is covered by separate maintenance contracts.
II.1.6)
Information about lots
This contract is divided into lots:
yes
II.1.7)
Total value of the procurement
Value excluding VAT:
1420161.00
EUR
Maintenance & Repair of OpenVMS hardware, Maintenance & repair of Storage & controllers,
Lot No:
1
II.2.2)
Additional CPV code(s)
30210000
-
Data-processing machines (hardware)
30211200
-
Mainframe hardware
44316400
-
Hardware
48800000
-
Information systems and servers
48820000
-
Servers
48821000
-
Network servers
48822000
-
Computer servers
48823000
-
File servers
48824000
-
Printer servers
50312000
-
Maintenance and repair of computer equipment
50312100
-
Maintenance and repair of mainframe computers
50312310
-
Maintenance of data network equipment
50323000
-
Maintenance and repair of computer peripherals
51611100
-
Hardware installation services
II.2.3)
Place of performance
Main site or place of performance:
Dublin
II.2.4)
Description of the procurement
Maintenance and Repair of OpenVMS hardware, Maintenance and repair of Storage/Storage controllers, Maintenance and repair of Blade Servers and enclosures,
Maintenance and repair of related peripherals (tape drives/printers), Provision of an on-site-engineer during normal business hours to Service/Maintain all equipment in Lot 1
Criteria below
Quality criterion
-
Name:
Availability of resources and technical expertise to meet the requirements being sought in this request for tender
/
Weighting:
25
Quality criterion
-
Name:
Arrangements with vendor companies & manufacturers for problem diagnosis/resolving hardware vs. software problems
/
Weighting:
10
Quality criterion
-
Name:
Comprehensiveness of the management & escalation processes proposed, contract engagement and capacity to meet call-out response times required
/
Weighting:
8
Quality criterion
-
Name:
Engineer supports/training
/
Weighting:
4
Price
-
Weighting:
53
II.2.11)
Information about options
Options:
yes
Description of options:
Provision to extend contract by 24 Months
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no
Maintenance and repair of other Servers. Provision of an on-site-engineer normal business hours
Lot No:
2
II.2.2)
Additional CPV code(s)
30210000
-
Data-processing machines (hardware)
30211200
-
Mainframe hardware
44316400
-
Hardware
48800000
-
Information systems and servers
48820000
-
Servers
48821000
-
Network servers
48822000
-
Computer servers
48823000
-
File servers
48824000
-
Printer servers
50312000
-
Maintenance and repair of computer equipment
50312100
-
Maintenance and repair of mainframe computers
50312310
-
Maintenance of data network equipment
50323000
-
Maintenance and repair of computer peripherals
51611100
-
Hardware installation services
II.2.3)
Place of performance
Main site or place of performance:
Dublin
II.2.4)
Description of the procurement
Maintenance and repair of other Servers. Provision of an on-site-engineer normal business hours to Service/Maintain all equipment in Lot 2
Criteria below
Quality criterion
-
Name:
Availability of resources and technical expertise
/
Weighting:
25
Quality criterion
-
Name:
Arrangements with vendor companies & manufacturers for problem diagnosis/resolving hardware vs. software problems
/
Weighting:
10
Quality criterion
-
Name:
Comprehensiveness of the management & escalation processes proposed, contract engagement and capacity to meet call-out response times required
/
Weighting:
8
Quality criterion
-
Name:
Engineer supports/training
/
Weighting:
4
Price
-
Weighting:
53
II.2.11)
Information about options
Options:
yes
Description of options:
Provision to extend contract by 24 Months
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no