Tourism Ireland Limited

N/A

5th Floor - Bishop's Square, Redmond's Hill

D02 TD99

Dublin

IE

E-mail: hhughes@tourismireland.com

Main address: http://www.ireland.com

Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1197

The procurement documents are available for unrestricted and full direct access, free of charge, at:  

Additional information can be obtained from

the abovementioned address:  

Tenders or requests to participate must be submitted

to the abovementioned address

Body governed by public law

Other activity:  Tourism - Destination Marketing

Implementation, Maintenance and Support of a Suite of Human Resources Software Packages

Reference number:  ICTJC2017/02

Tourism Ireland wishes to enter into a contract with Supplier(s) for the Implementation, Maintenance and Support of a suite of Human Resources Software Packages.
This contract is divided into four lots:-
Lot 1:- Human Resources Software Package
Lot 2:- Performance Management Software Package
Lot 3:- Online Recruitment Software Package
Lot 4:- Learning Portal
The Contract Period will be for five years subject to budget, annual performance review, and other factors. If the services provided are deemed to be satisfactory, the contract may be renewed annually for up to a further two years.
It is anticipated that work under the Contract will commence in December 2017.
Suitably qualified suppliers are invited to submit a request to participate under, any or all of the 4 Lots.
FOR DETAILED INFORMATION ON THE SERVICES REQUIRED PLEASE REFER TO THE RTP DOCUMENTATION AVAILABLE FOR DOWNLOADING AT www.etenders.gov.ie

Tenders may be submitted for  all lots

The contracting authority reserves the right to award contracts combining the following lots or groups of lots:  

Human Resources Software Package

Lot No:  1

Main site or place of performance:  

LOT 1 - Human Resources Software Package
Tourism Ireland requires a Human Resources Software Package which contains the following functions:-
o Core HR data management including employee self service and manager self service
o Leave Management
o Time and Attendance Management
o Learning and Development Management including recording and approval of training requests
o Recording details of benefits for example salary, pension information, deductions etc.
o Dynamic and Sophisticated Reporting including a Dashboard for HR Administrators and Managers
o Optionally, Organisation Chart Production
This will be an off the shelf Human Resources Software Package which can be customised within the capabilities of the solution without bespoke development.
The solution procured must work responsively across all digital devices, including traditional desktop and laptop, hybrid devices, tablet and smart phones in a variety of operating systems.
The solution procured can be cloud or on premise based.
In addition to the provision of the package, the successful tendering company should also provide for managed services and annual support of the application.

This contract is subject to renewal: yes

Description of renewals:  

Objective criteria for choosing the limited number of candidates:

Performance Management Software Package

Lot No:  2

Main site or place of performance:  

LOT 2 - Performance Management Software Package
Tourism Ireland requires a Performance Management Software Solution which will contain the following functions:-
o Performance Management workflow including review and approval by employees and managers
o Dynamic and Sophisticated Reporting including a Dashboard for HR Administrators and Managers
• This will be an off the shelf Performance Management Package which can be customised within the capabilities of the solution without bespoke development.
• The solution procured must work responsively across all digital devices, including traditional desktop and laptop, hybrid devices, tablet and smart phones in a variety of operating systems.
• The solution procured can be cloud or on premise based.
• In addition to the provision of the package, the successful tendering company should also provide for managed services and annual support of the application.

This contract is subject to renewal: yes

Description of renewals:  

Objective criteria for choosing the limited number of candidates:

Online Recruitment Software Package

Lot No:  3

Main site or place of performance:  

LOT 3 - Online Recruitment Software Package
• Tourism Ireland requires Online Recruitment Software Package which can be customised to their needs and contain the following functions:-
o Online applications
o Manage applicant workflow
o Optionally integrate with Human Resource Packages
• This will be an off the shelf Online Recruitment Package which can be customised within the capabilities of the solution without bespoke development.
• The solution procured must work responsively across all digital devices, including traditional desktop and laptop, hybrid devices, tablet and smart phones in a variety of operating systems.
• The solution procured is likely to be cloud based.
• In addition to the provision of the package, the successful tendering company should also provide for managed services and annual support of the application.

This contract is subject to renewal: yes

Description of renewals:  

Objective criteria for choosing the limited number of candidates:

Learning Portal

Lot No:  4

Main site or place of performance:  

LOT 4 - Learning Portal
Tourism Ireland has a requirement for a learner-centric Learning Portal which would :-
o Act as a gateway to and repository for a wide range of teaching and learning resources, content and tools from different sources.
o Store training collateral such as documents, videos, podcasts, presentations, job aids and learning logs.
o Support blended learning and facilitate online collaborative learning.
• This will be an off the shelf Learning Portal which can be customised within the capabilities of the solution without bespoke development.
• The solution procured must work responsively across all digital devices, including traditional desktop and laptop, hybrid devices, tablet and smart phones in a variety of operating systems.
• The solution procured can be cloud or on premise based.
• In addition to the provision of the package, the successful tendering company should also provide for managed services and annual support of the application.

This contract is subject to renewal: yes

Description of renewals:  

Objective criteria for choosing the limited number of candidates:

List and brief description of conditions:  As stated in the procurement documents available to download from www.etenders.gov.ie

List and brief description of selection criteria:  

Minimum level(s) of standards possibly required:  

List and brief description of selection criteria:  

Minimum level(s) of standards possibly required:  

Date:  17/07/2017

Local time:  12:00

Duration in months : 12  (from the date stated for receipt of tender)

1)Interested parties must register their interest on the eTenders website (www.etenders.gov.ie) in order to be included on the mailing list for clarifications. All information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie) only. Registration is free of charge. Tourism Ireland will not accept responsibility for information relayed (or not relayed) via third parties.
2)This is the sole call for requests to participate for this contract.
3) The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates or tenderers.
4) Contract award will be subject to the approval of the Board of Tourism Ireland.
5) It will be a condition of award that the successful tenderer is and remains tax compliant.
6) At its absolute discretion, the contracting authority may elect to terminate this procurement process or any contract awarded at any time.
7) Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type or patent, that this is not to be regarded as a de facto requirement. In all such cases it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the words "or equivalent" will always be appended.
8) Without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in a clarification process in respect of the procurement documents with missing or incomplete information. Therefore, respondents are advised to ensure that they return completed documentation in order to avoid the risk of elimination from the competition.
9) At Section II.2.9 we have indicated that 5 applicants will be invited to tender, please note that the contracting authority reserves the right to invite at least 5 subject to that number qualifying.
10) Requests to Participate must be delivered as per the Instructions.
11) Tourism Ireland will not accept or consider Requests to Participate delivered after this deadline.
12) Tourism Ireland will not be responsible for costs, charges or expenses incurred by applicants, whether or not a final contract is awarded.
13) Tourism Ireland is subject to the provisions of the Code of Practice on Freedom of Information for North South Implementation Bodies and Tourism Ireland, which is available on Tourism Ireland‘s website.
14) The contract will be subject to Irish law.
15) Tourism Ireland reserves the right without advance notice (and without giving reasons unless so required by law and without liability to the applicants) to amend or otherwise change the process or to terminate the process.

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