ETENDERS

Contract notice

Information

Published

Date of dispatch of this notice: 17/05/2017

Expire date: 28/06/2017

External Reference: 2017-774833

TED Reference: 2017/S 096-189155

Contract notice

Cached Version

Contract notice

Directive 2014/24/EU

Section I: Contracting authority

I.1)

Name and addresses

Department of Health
N/A
Hawkins House
Dublin 2
Hawkins Street
IE
Contact person: Elaine Tallon
Telephone: +353 6353014
E-mail: elaine_tallon@health.gov.ie
NUTS code:  IE -  IRELAND
Internet address(es):
Main address: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1121
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1121

I.3)

Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at:  
http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=112638&B=ETENDERS_SIMPLE
Additional information can be obtained from
the abovementioned address:  
Tenders or requests to participate must be submitted
electronically via:  http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=112638&B=ETENDERS_SIMPLE
Tenders or requests to participate must be submitted
to the abovementioned address
I.4)

Type of the contracting authority

Ministry or any other national or federal authority, including their regional or local subdivisions
I.5)

Main activity

Health

Section II: Object

II.1)

Scope of the procurement

II.1.1)

Title

Helpdesk Support and Hardware maintenance
II.1.2)

Main CPV code

72253000  -  Helpdesk and support services
II.1.3)

Type of contract

Services
II.1.4)

Short description

The provision of helpdesk support the users within the Department of Health and other agencies under it's ICT Shared Service agreements and support and maintenance of computer hardware and peripherals
II.1.5)

Estimated total value

Value excluding VAT: 550000.00  EUR
II.1.6)

Information about lots

This contract is divided into lots: no
II.2)

Description

II.2.2)

Additional CPV code(s)

50312000  -  Maintenance and repair of computer equipment
50323100  -  Maintenance of computer peripherals
50324000  -  Support services of personal computers
72253100  -  Helpdesk services
72500000  -  Computer-related services
72610000  -  Computer support services
72611000  -  Technical computer support services
II.2.3)

Place of performance

NUTS code:  IE -  IRELAND
Main site or place of performance:  
Dublin 2
II.2.4)

Description of the procurement

The provision of helpdesk support the users within the Department of Health and other agencies under it's ICT Shared Service agreements and support and maintenance of computer hardware and peripherals
II.2.5)

Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)

Estimated value

Value excluding VAT: 550000.00  EUR
II.2.7)

Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 36
This contract is subject to renewal: no
II.2.10)

Information about variants

Variants will be accepted: no
II.2.11)

Information about options

Options: no
II.2.13)

Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

Section III: Legal, economic, financial and technical information

III.1)

Conditions for participation

III.1.2)

Economic and financial standing

Selection criteria as stated in the procurement documents
III.1.3)

Technical and professional ability

Selection criteria as stated in the procurement documents
III.2)

Conditions related to the contract

Section IV: Procedure

IV.1)

Description

IV.1.1)

Type of procedure

Open procedure
IV.1.8)

Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: no
IV.2)

Administrative information

IV.2.2)

Time limit for receipt of tenders or requests to participate

Date:  28/06/2017
Local time:  12:00
IV.2.4)

Languages in which tenders or requests to participate may be submitted

English
IV.2.7)

Conditions for opening of tenders

Date:  28/06/2017
Local time:  12:00

Section VI: Complementary information

VI.1)

Information about recurrence

This is a recurrent procurement:  no
VI.4)

Procedures for review

VI.4.1)

Review body

Department of Health
Dublin
IE

VI.5)

Date of dispatch of this notice

17/05/2017