50320000
-
Repair and maintenance services of personal computers
50323000
-
Maintenance and repair of computer peripherals
50324000
-
Support services of personal computers
50324100
-
System maintenance services
50324200
-
Preventive maintenance services
51000000
-
Installation services (except software)
51300000
-
Installation services of communications equipment
51600000
-
Installation services of computers and office equipment
72000000
-
IT services: consulting, software development, Internet and support
72250000
-
System and support services
72253000
-
Helpdesk and support services
72253100
-
Helpdesk services
72253200
-
Systems support services
72500000
-
Computer-related services
72510000
-
Computer-related management services
72540000
-
Computer upgrade services
72590000
-
Computer-related professional services
72610000
-
Computer support services
72611000
-
Technical computer support services
72700000
-
Computer network services
72710000
-
Local area network services
72720000
-
Wide area network services
NUTS code:
IE021 -
Dublin
Main site or place of performance:
Swords, Co. Dublin
Fingal County Council is seeking to appoint a suitably experienced and qualified contractor/s to provide service desk and infrastructure services to replace the existing internal provision of such services, whilst facilitating expansion of services to meet new and future needs.
The primary aim of the contract is to provide a range of service desk and IT infrastructure-related services designed to meet the needs of Fingal County Council. These services include ITIL type services for the following draft scope: service desk / helpdesk, managed servers, managed desktop devices (PCs, tablets, etc.), managed storage, managed VOIP, managed network and related security. Included in this scope will be the ability to deal with change in volume and scope of supported devices as new devices become available, and project- and consulting-based services required to deliver changes to the current and future transformed environments.
Price is not the only award criterion and all criteria are stated only in the procurement documents
Duration in months:
36
This contract is subject to renewal:
yes
Description of renewals:
The contract may be renewed for up to 2 additional periods of one year each.
Envisaged number of candidates:
5
Objective criteria for choosing the limited number of candidates:
Contained in the procurement documents
Options:
yes
Description of options:
Project based services are likely to be drawn down, but not guaranteed.
The procurement is related to a project and/or programme financed by European Union funds:
no