ETENDERS

Contract notice

Information

Published

Date of dispatch of this notice: 23/02/2017

Expire date: 27/03/2017

External Reference: 2017-483443

TED Reference: 2017/S 039-071046

Contract notice

Cached Version

Contract notice

Directive 2014/24/EU

Section I: Contracting authority

I.1)

Name and addresses

Tourism Ireland Limited
N/A
5th Floor - Bishop's Square, Redmond's Hill
D02 TD99
Dublin
IE
Contact person: Hannah Hughes
Telephone: +353 14763474
E-mail: hhughes@tourismireland.com
Fax: +353 014763642
NUTS code:  IE -  IRELAND
Internet address(es):
Main address: http://www.ireland.com
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1197

I.3)

Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at:  
http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=108944&B=ETENDERS_SIMPLE
Additional information can be obtained from
the abovementioned address:  
Tenders or requests to participate must be submitted
to the abovementioned address
I.4)

Type of the contracting authority

Body governed by public law
I.5)

Main activity

Other activity:  Tourism - Destination Marketing

Section II: Object

II.1)

Scope of the procurement

II.1.1)

Title

Provision of On-site ICT Support Services - Dublin
Reference number:  Onsite Dublin-DMCI-2017
II.1.2)

Main CPV code

72611000  -  Technical computer support services
II.1.3)

Type of contract

Services
II.1.4)

Short description

The ICT Department of Tourism Ireland wishes to procure the services of a Supplier for the provision of On-site ICT Support Services to its Dublin Office. Suitably qualified applicants are hereby invited to submit a Request to Participate. The Contract period will be for two [2] years subject to budget and annual performance review and other factors, with the option to extend annually for up to three [3] further years, at Tourism Ireland’s discretion. The Contract will commence in August 2017. PLEASE REFER TO THE DOCUMENTS ATTACHED FOR DOWNLOADING FOR FURTHER DETAILS
II.1.5)

Estimated total value

Value excluding VAT: 420000.00  EUR
II.1.6)

Information about lots

This contract is divided into lots: no
II.2)

Description

II.2.2)

Additional CPV code(s)

72253000  -  Helpdesk and support services
72610000  -  Computer support services
II.2.3)

Place of performance

NUTS code:  IE -  IRELAND
Main site or place of performance:  
Tourism Ireland's Dublin Office
II.2.4)

Description of the procurement

The ICT Department of Tourism Ireland wishes to procure the services fo a Supplier for the provision of Onsite ICT Support Services in its Dublin Office. Suitably qualified applicants are hereby invited to submit a Request to Participate. The Contract period will be for two [2] years subject to budget and annual performance review and other factors, with the option to extend annually for up to three [3] further years, at Tourism Ireland’s discretion. The Contract will commence in August 2017. PLEASE REFER TO THE DOCUMENTS ATTACHED FOR DOWNLOADING FOR DETAILS
II.2.5)

Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)

Estimated value

Value excluding VAT: 420000.00  EUR
II.2.7)

Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 36
This contract is subject to renewal: no
II.2.9)

Information about the limits on the number of candidates to be invited

Envisaged number of candidates: 5
Objective criteria for choosing the limited number of candidates:
Previous relevant experience in managing contracts of a similar size and nature in the last 3 years
Qualifications and experience of proposed project team in the areas outlined
Adequate resources to fulfil the requirements
II.2.10)

Information about variants

Variants will be accepted: no
II.2.11)

Information about options

Options: no
II.2.13)

Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)

Additional information

Estimated contract value detailed in this Notice is the maximum budget available for the first 3 years.

Section III: Legal, economic, financial and technical information

III.1)

Conditions for participation

III.1.1)

Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions:  A grouping, if successful, must contract as a single entity, having joint and several liability.
The tenderer will be requested in the Response document to provide proof of technical competence, to include examples, in the systems/technology as specified including details of the contracting authority to whom the services were supplied and the dates when they were supplied.
III.1.2)

Economic and financial standing

List and brief description of selection criteria:  
Satisfaction with the financial standing of the Supplier
In order to be deemed suitable for evaluation under Step 3, Suppliers must demonstrate that they have robust financial standing by providing:
•A statement of overall turnover and turnover to which the contract relates for the last two years
If a limited company
• Audited Accounts or Balance Sheets for the past two years [1 copy for each year - to be appended]
If an individual or partnership
• contact details of their accountant/auditor and agreement that Tourism Ireland may speak with that accountant/auditor without prior notification to that accountant/auditor
Minimum level(s) of standards possibly required:  
Please refer to thedocumentation available for downloading from the etender website www.etenders.gov.ie
III.1.3)

Technical and professional ability

Minimum level(s) of standards possibly required:  
Tenderers will be required to provide evidence of technical competence, to include examples, in the following systems/technology [or equivalent] including details of the contracting authority to whom the services were supplied and the dates when they were supplied.
1. Windows Server 2008/2012
2. Exchange 2010
3. Windows 7
4. Commvault
5. Symantec Antivirus
6. EAS/Zantaz email archiving solution
7. Polycom Videoconferencing
8. Virtual Environments
9. File Archiving
10. Technical Project Manager and implementation of IT Infrastructure Projects in conjunction with the ICT Project Manager
11. Cisco Call Manager VOIP System
12. Mobile Device Management
13. SAN Management
III.2)

Conditions related to the contract

III.2.3)

Information about staff responsible for the performance of the contract

Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract

Section IV: Procedure

IV.1)

Description

IV.1.1)

Type of procedure

Restricted procedure
IV.1.8)

Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: no
IV.2)

Administrative information

IV.2.2)

Time limit for receipt of tenders or requests to participate

Date:  27/03/2017
Local time:  15:00
IV.2.4)

Languages in which tenders or requests to participate may be submitted

English
IV.2.6)

Minimum time frame during which the tenderer must maintain the tender

Duration in months : 6  (from the date stated for receipt of tender)

Section VI: Complementary information

VI.1)

Information about recurrence

This is a recurrent procurement:  no
VI.3)

Additional information

These services are being tendered using a Restricted procedure.
The successful tenderer will be required to be present in Tourism Ireland's Dublin office.
Requests to Participate must be submitted in line with the submission procedure detailed in the Instructions Document
Tourism Ireland cannot accept responsibility for applications that are lost or damaged during delivery.
Late applications will not be accepted.
Tourism Ireland will not be responsible for costs, charges or expenses incurred by participants, whether or not a final contract is awarded.
Tourism Ireland is subject to the provisions of the Code of Practice on Freedom of Information for North/South Implementation Bodies and Tourism Ireland.
Award of this contract will be subject to the winning Tenderer's compliance with the Fair Employment and Treatment (Northern Ireland) Order 1998 [if based in Northern Ireland].
Award of this contract will be subject to selected candidate obtaining a Tax Clearance Certificate or equivalent as required by the Irish Revenue Commissioners.
The contract will be subject to Irish law.
Award of this Contract will be subject to the approval of the Board of Tourism Ireland.
Tourism Ireland reserves the right without advance notice (and without giving reasons unless so required by law and without liability to the applicants) to amend or otherwise change the process or to terminate the process.
This notice does not represent a commitment to enter into any contract(s).
VI.4)

Procedures for review

VI.4.1)

Review body

The High Court
Dublin
IE

VI.5)

Date of dispatch of this notice

23/02/2017