II.1)
Scope of the procurement
Integrated Facilities Management
Reference number:
SS/CON/2482
79993100
-
Facilities management services
Services
II.1.4)
Short description
ESB intends to enter in to a framework agreement with one or more service providers to provide integrated facilities management services. ESB requires the provision of these facilities management services to support certain of its operations in Ireland and may also include ESB locations in the UK.
It is currently envisaged that the services will be supplied to the majority of ESB office properties and ESB Networks depots and may be extended to include the provision of selected or all services to other ESB locations. Details of the properties and services required at the initiation of the contracts will be detailed in the RFT provided to qualifying applicants.
ESB requirements are divided into two separate Framework Agreements (Lots):
Framework Agreement 1 – Hard Facilities Management and Integrator Services
Framework Agreement 2 – Soft Facilities Management Services
A separate PQQ Application must be provided for each Framework Agreement applied for.
II.1.6)
Information about lots
This contract is divided into lots:
yes
Tenders may be submitted for
all lots
Maximum number of lots that may be awarded to one tenderer:
2
The contracting authority reserves the right to award contracts combining the following lots or groups of lots:
Framework Agreement 1 – Hard Facilities Management and Integrator Services (Lot 1) and
Framework Agreement 2 – Soft Facilities Management Services (Lot 2)
Framework Agreement 1 – Hard Facilities Management and Integrator Services
Lot No:
1
II.2.2)
Additional CPV code(s)
45300000
-
Building installation work
50000000
-
Repair and maintenance services
50413200
-
Repair and maintenance services of firefighting equipment
50610000
-
Repair and maintenance services of security equipment
50750000
-
Lift-maintenance services
79710000
-
Security services
90900000
-
Cleaning and sanitation services
II.2.3)
Place of performance
II.2.4)
Description of the procurement
Hard Facilities Services Management
“Hard Facilities Services Management” comprises day-to-day operational management, support and oversight for those categories of facilities included in the contract. This will include the co-ordination and management of the hard facilities services service provider employees and Contractors, in terms of staff schedules and duties relating to the contract as well as consultation and agreement with central and local ESB management.
The contract includes responsibility for operations, technical management, contract health & safety management, organisation of small projects and general mechanical and electrical maintenance, as required and as agreed with ESB. The types of services that may be in Framework Agreement 1 are listed in the PQQ and is available to download from www.etenders.gov.ie using RFT ID112591, and include:
• Mechanical Systems Maintenance,
• Electrical Systems Maintenance,
• Building and fabric maintenance
• General maintenance works
• Life Safety, Fire & Security Systems
• Small Projects
Integrator Service.
This service includes the provision of services such as helpdesk service, which will act as the primary contact point for all ESB internal & external facilities contacts. The service will be flexible enough to respond to customer requests, enquiries and complaints. This service will provide one point of contact for the services related to the iFM which shall include: 1/ Framework Agreement 1 - Hard Facilities Services 2/ Framework Agreement 2 - Soft Facilities Services 3/ Catering (which is the subject of a separate contract and not included in this procurement process). The helpdesk service will provide contact via electronic and telephone means and the services managed will include, but not be limited to issues related to: Facilities Engineering, General Office and Property Cleaning, Handyman & Porterage, Security, Reception and Concierge, Catering, Specific contracting firms as agreed with ESB, General Locations Issues, Management of certain suppliers of facilities services, goods and supplies, Handover, progress, update, resolve and close out customer issues; whilst providing feedback at all key stages to all, Assist in the production and delivery of internal and external reports and statistics, as agreed with ESB management, and Monitor all helpdesk activity, ensuring that service output performance standards are delivered within specified response times.
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.7)
Duration of the contract, framework agreement or dynamic purchasing system
Duration in months:
48
This contract is subject to renewal:
no
II.2.9)
Information about the limits on the number of candidates to be invited
Envisaged number of candidates:
5
Objective criteria for choosing the limited number of candidates:
Applicants will be assessed on the quality of their responses to the criteria and rules outlined in the qualification questionnaire and at least the top scoring five applicants will be invited to tender, subject to that number qualifying.
II.2.10)
Information about variants
Variants will be accepted:
no
II.2.11)
Information about options
Options:
yes
Description of options:
On the completion of framework period four (4) years ESB retain the option, at the discretion of ESB, to extend for up to and including a further 36 months in one or more increments.
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no
II.2.14)
Additional information
Please consult the associated documentation, which contains full instructions regarding the submission of tenders and is available to download from www.etenders.gov.ie using RFT ID112591
Framework Agreement 2 – Soft Facilities Management Services
Lot No:
2
II.2.2)
Additional CPV code(s)
45300000
-
Building installation work
50000000
-
Repair and maintenance services
50413200
-
Repair and maintenance services of firefighting equipment
50610000
-
Repair and maintenance services of security equipment
50750000
-
Lift-maintenance services
79710000
-
Security services
90900000
-
Cleaning and sanitation services
II.2.3)
Place of performance
II.2.4)
Description of the procurement
Soft Facilities Services Management
Soft Facilities Services Management comprises day-to-day operational management, support and oversight for those categories of facilities included in the contract. This will include the co-ordination and management of service provider employees and Contractors, in terms of staff schedules and duties relating to the contract as well as consultation and agreement with central and local ESB management. These services to be planned, provided and scheduled in agreement with the Integrator Service provider.
The contract includes responsibility for operations, technical management, contract Health & Safety management, organisation of small projects, etc, as required and as agreed with ESB. The categories included in this Framework agreement include, but may not be limited to:
• Routine Building and Office Cleaning,
• Periodic & Specialist Cleaning,
• External Cleaning,
• Reactive Cleaning,
• Window Cleaning,
• Cleaning of Exterior Building Fabric,
• Graffiti and Stain Removal,
• Provision of Janitorial & Cleaning Consumables,
• Provision of Barrier Matting,
• Laundry / Dry Cleaning Services,
• Provision of Sanitary Consumables,
• Waste Management (excluding industrial waste),
• Pest Control,
• Soft Landscaping Maintenance and General Works
• Weed Spraying
• Manned Security Services,
• Monitoring Services (Fire & Security Alarm, CCTV, BMS etc)
• Reception and Concierge Services,
• Provision of Newspapers,
• Laundry and Dry Cleaning Service,
• Switchboard Services
• Post and Courier Services, and
• Other consumables required for delivery of the contract
Detailed scope of services and associated requirements will be provided at RFT stage to successful applicants.
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.7)
Duration of the contract, framework agreement or dynamic purchasing system
Duration in months:
48
This contract is subject to renewal:
no
II.2.9)
Information about the limits on the number of candidates to be invited
Envisaged number of candidates:
5
Objective criteria for choosing the limited number of candidates:
Applicants will be assessed on the quality of their responses to the criteria and rules outlined in the qualification questionnaire and at least the top scoring five applicants will be invited to tender, subject to that number qualifying.
II.2.10)
Information about variants
Variants will be accepted:
no
II.2.11)
Information about options
Options:
yes
Description of options:
On the completion of framework period four (4) years ESB retain the option, at the discretion of ESB, to extend for up to and including a further 36 months in one or more increments.
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no
II.2.14)
Additional information
Please consult the associated documentation, which contains full instructions regarding the submission of tenders and is available to download from www.etenders.gov.ie using RFT ID112591