ETENDERS

Contract award notice - utilities

Information

Published

Date of dispatch of this notice: 26/10/2016

External Reference: 2016-587932

TED Reference: 2016/S 209-379017

Contract award notice - utilities

Cached Version

Contract award notice – utilities

Results of the procurement procedure

Services

Directive 2014/25/EU

Section I: Contracting entity

I.1)

Name and addresses

An Post
N/A
General Post Office
Dublin
O'Connell Street
IE
Contact person: Louise Masterson
Telephone: +353 17058929
E-mail: louise.masterson@anpost.ie
NUTS code:  IE -  IRELAND
Internet address(es):
Main address: http://www.anpost.ie/AnPost/
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/391

I.6)

Main activity

Postal services

Section II: Object

II.1)

Scope of the procurement

II.1.1)

Title

CRM Implementation & Support
II.1.2)

Main CPV code

72212445  -  Customer Relation Management software development services
II.1.3)

Type of contract

Services
II.1.4)

Short description

An Post has awarded a single party Framework Agreement for a period of 3 years with an option to extend for a further 2 years to meet its requirements for implementation of a CRM solution.
II.1.6)

Information about lots

This contract is divided into lots: no
II.2)

Description

II.2.2)

Additional CPV code(s)

48445000  -  Customer Relation Management software package
72261000  -  Software support services
72265000  -  Software configuration services
II.2.3)

Place of performance

NUTS code:  IE -  IRELAND
II.2.4)

Description of the procurement

An Post has awarded a single party Framework Agreement for a period
of 3 years with an option to extend for a further 2 years to meet its requirements
for implementation of a CRM solution.
II.2.11)

Information about options

Options: no
II.2.13)

Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

Section IV: Procedure

IV.1)

Description

IV.1.1)

Type of procedure

Negotiated procedure with prior call for competition
IV.1.3)

Information about a framework agreement or a dynamic purchasing system

The procurement involves the establishment of a framework agreement
IV.1.8)

Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: no
IV.2)

Administrative information

IV.2.1)

Previous publication concerning this procedure

Notice number in the OJ S: 2015/S 115-209299

Section V: Award of contract

Contract No: 1

Lot No: 1

Title: CRM Implementation & Support

A contract/lot is awarded: yes
V.2)

Award of contract

V.2.1)

Date of conclusion of the contract

28/09/2016
V.2.3)

Name and address of the contractor ( Agree to publish? yes )

DSS
IE4801297D
Hyde House
Dublin
Adelaide Road
IE
Telephone: +353 0867749881
E-mail: ltobin@decision.ie
NUTS code:  IE -  IRELAND
Internet address: http://www.codecdss.ie

The contractor is an SME : no

Section VI: Complementary information

VI.4)

Procedures for review

VI.4.1)

Review body

High Court
Four Courts, Dublin 7, Ireland
Dublin
IE

VI.5)

Date of dispatch of this notice

26/10/2016