Date of dispatch of this notice: 18/10/2016
Expire date: 21/11/2016
External Reference: 2016-381741
TED Reference: 2016/S 203-366925
Contract notice
Information
Published
Contract notice
Cached Version
Contract notice
Directive 2014/24/EU
Section I: Contracting authority
I.1)
Name and addresses
Health Information and Quality Authority (HIQA)
N/A
Unit 1301
Mahon
CityGate
IE
Contact person:
Michael Gaffney
Telephone:
+353 0212409672
E-mail:
mgaffney@hiqa.ie
NUTS code:
IE -
IRELAND
Main address:
http://www.hiqa.ie
Address of the buyer profile:
https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/483
I.3)
Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at:
http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=104199&B=ETENDERS_SIMPLEAdditional information can be obtained from
the abovementioned address:
Tenders or requests to participate must be submitted
electronically via:
http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=104199&B=ETENDERS_SIMPLE
Tenders or requests to participate must be submitted
to the abovementioned address
I.4)
Type of the contracting authority
National or federal agency/office
I.5)
Main activity
Other activity:
Regulation of Health and Social Services
Section II: Object
II.1)
Scope of the procurement
II.1.1)
Title
Provision of a managed service to support the undertaking of the National Patient Experience Project in 2017
II.1.2)
Main CPV code
79311000
-
Survey services
II.1.3)
Type of contract
Services
II.1.4)
Short description
In summary, the Services comprise:
1) A web hosted survey software tool to manage patient experience surveys that is accessed by a provider supported website including a back end database.
2) Undertake a test phase of the end to end process with selected hospitals.
3) Undertake the national patient experience survey in 2017 across the acute hospital setting in Ireland for all patients discharged over a one month period.
1) A web hosted survey software tool to manage patient experience surveys that is accessed by a provider supported website including a back end database.
2) Undertake a test phase of the end to end process with selected hospitals.
3) Undertake the national patient experience survey in 2017 across the acute hospital setting in Ireland for all patients discharged over a one month period.
II.1.5)
Estimated total value
Value excluding VAT: 320000.00
EUR
II.1.6)
Information about lots
This contract is divided into lots:
no
II.2)
Description
II.2.2)
Additional CPV code(s)
72212222
-
Web server software development services
72413000
-
World wide web (www) site design services
72415000
-
World wide web (www) site operation host services
II.2.3)
Place of performance
NUTS code:
IE -
IRELAND
Main site or place of performance:
Dublin
II.2.4)
Description of the procurement
In summary, the Services comprise:
1) A web hosted survey software tool to manage patient experience surveys that is accessed by a provider supported website including a back end database.
2) Undertake a test phase of the end to end process with selected hospitals.
3) Undertake the national patient experience survey in 2017 across the acute hospital setting in Ireland for all patients discharged over a one month period.
1) A web hosted survey software tool to manage patient experience surveys that is accessed by a provider supported website including a back end database.
2) Undertake a test phase of the end to end process with selected hospitals.
3) Undertake the national patient experience survey in 2017 across the acute hospital setting in Ireland for all patients discharged over a one month period.
II.2.5)
Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)
Estimated value
Value excluding VAT: 320000.00
EUR
II.2.7)
Duration of the contract, framework agreement or dynamic purchasing system
Duration in months:
12
This contract is subject to renewal:
yes
Description of renewals:
2 x 12 months
II.2.10)
Information about variants
Variants will be accepted:
yes
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no
Section III: Legal, economic, financial and technical information
III.1)
Conditions for participation
III.1.2)
Economic and financial standing
Selection criteria as stated in the procurement documents
III.1.3)
Technical and professional ability
Selection criteria as stated in the procurement documents
III.2)
Conditions related to the contract
III.2.3)
Information about staff responsible for the performance of the contract
Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract
Section IV: Procedure
IV.1)
Description
IV.1.1)
Type of procedure
Open procedure
IV.1.8)
Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: no
IV.2)
Administrative information
IV.2.2)
Time limit for receipt of tenders or requests to participate
Date:
21/11/2016
Local time:
17:00
IV.2.4)
Languages in which tenders or requests to participate may be submitted
English
IV.2.6)
Minimum time frame during which the tenderer must maintain the tender
Duration in months
: 6
(from the date stated for receipt of tender)
IV.2.7)
Conditions for opening of tenders
Date:
21/11/2016
Local time:
17:00
Section VI: Complementary information
VI.1)
Information about recurrence
This is a recurrent procurement:
no
VI.2)
Information about electronic workflows
Electronic invoicing will be accepted
Electronic payment will be used
VI.4)
Procedures for review
VI.4.1)
Review body
The High Court
Four Courts
Dublin
7
IE
VI.5)
Date of dispatch of this notice
18/10/2016