ETENDERS

Contract award notice

Information

Published

Date of dispatch of this notice: 29/09/2016

External Reference: 2016-647696

TED Reference: 2016/S 190-341290

Contract award notice

Cached Version

Contract award notice

Results of the procurement procedure

Directive 2014/24/EU

Section I: Contracting authority

I.1)

Name and addresses

Department of Foreign Affairs and Trade/An Roinn Gnóthaí Eachtracha agus Trádála
N/A
76- 78 Harcourt Street
Dublin
D02 DX45
IE
Contact person: John Histon
Telephone: +353 114082000
E-mail: john.histon@dfa.ie
NUTS code:  IE -  IRELAND
Internet address(es):
Main address: http://www.dfa.ie
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/246

I.4)

Type of the contracting authority

Ministry or any other national or federal authority, including their regional or local subdivisions
I.5)

Main activity

General public services

Section II: Object

II.1)

Scope of the procurement

II.1.1)

Title

Provision of Telephonist Services
Reference number:  2016
II.1.2)

Main CPV code

79510000  -  Telephone-answering services
II.1.3)

Type of contract

Services
II.1.4)

Short description

The Department requires a managed service for delivery of telephonist services
for the term as specified in section 1.4 of this RFT.
II.1.6)

Information about lots

This contract is divided into lots: no
II.1.7)

Total value of the procurement

Value excluding VAT:  175000.00  EUR
II.2)

Description

II.2.2)

Additional CPV code(s)

64200000  -  Telecommunications services
64214000  -  Dedicated-business telephone network services
64214200  -  Telephone switchboard services
79511000  -  Telephone operator services
II.2.3)

Place of performance

NUTS code:  IE -  IRELAND
Main site or place of performance:  
Ireland
II.2.4)

Description of the procurement

The Department requires a managed service for delivery of telephonist services
for the term as specified in section 1.4 of this RFT.
II.2.5)

Award criteria

Criteria below
Price
II.2.11)

Information about options

Options: no
II.2.13)

Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

Section IV: Procedure

IV.1)

Description

IV.1.1)

Type of procedure

Open procedure
IV.1.8)

Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes
IV.2)

Administrative information

IV.2.1)

Previous publication concerning this procedure

Notice number in the OJ S: 2016/S 094-168483

Section V: Award of contract

Contract No: 1

Lot No: 1

Title: Provision of Telephonist Services

A contract/lot is awarded: yes
V.2)

Award of contract

V.2.1)

Date of conclusion of the contract

26/09/2016
V.2.2)

Information about tenders

Number of tenders received:  1
Number of tenders received by electronic means:  1
The contract has been awarded to a group of economic operators :  no
V.2.3)

Name and address of the contractor

Accent Facilities Solutions
N/A
DCU Alpha
Dublin 11
Old Finglas Road, Gl
IE
Telephone: +353 0858619920
E-mail: david.king@accentsolutions.ie
NUTS code:  IE -  IRELAND
Internet address: http://www.accentsolutions.ie

The contractor is an SME : no
V.2.4)

Information on value of the contract/lot (excluding VAT)

Initial estimated total value of the contract/lot:  175000.00  EUR
Total value of the contract/lot:  175000.00  EUR

Section VI: Complementary information

VI.4)

Procedures for review

VI.4.1)

Review body

The registrar
The High Courts, Four Courts
Dublin
DO2 VY53
IE
Telephone: +353 18886000

VI.4.3)

Review procedure

Precise information on deadline(s) for review procedures: 
The Registrar
Central office of the High Court,
Ground floor,
East Wing, Inns Quay,
Four Courts
DO2 VY53
Dublin
VI.5)

Date of dispatch of this notice

29/09/2016